Web Themes & Templates

Discussion on Cleanora - Cleaning Services Theme

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50 comments found.

works your Theme with Elementor?

Hello, thank you for contacting!

We can’t guarantee Elementor compatibility with the theme as we didn’t implement such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.

The theme comes with a custom Content Composer created by our developers for content adding – the tool that is proved to be handy and convenient. Drag’n’drop function provides great flexibility of settings and shortcode options. Shortcodes can be easily added, edited and rearranged.Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements. Please check this video demonstrating how easily shortcodes can be managed: http://cmsmasters.net/shortcodes/

Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/

Thank you!

How can i change the #cmsmasters_row_vuc4xr8sel .cmsmasters_row_outer_parent { padding-top: 145px; }

Hello, thank you for contacting!

As far as I understand you want to change padding used for a section. You can implement needed changes on a Section shortcode settings.

Personal assistance is provided via tickets’ system – should you have other questions please contact our support team at https://cmsmasters.net/support/

Thank you!

We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.

Hello, with Wordpress 5.9, there is a bug in “Image Shortcode Settings” with “choose image” button. It does’nt work. You can’t change an image with visual composer editor. I have purchased this tem with my ” evanto elements” account, so i don’t have a purchased code. Do you have a solution ? Do you will provide an update of this theme ? Thank you. Regards.

Hello, thank you for contacting!

There are no known issues with the theme functioning when current WordPress version is used. Our demo site functions correctly and we didn’t receive similar complains from our customers. There is a need to investigate the problem from your end but we should note that themes that are used via Envato Elements don’t include personalized support. To get support please buy the theme on Themeforest and contact our support team at https://cmsmasters.net/support/ so that we can provide you assistance.

Thank you.

Hello, If I want to use your layout as a basis for building my site, does this theme have one click install?

Hello, thank you for contacting!

Yes, there is One click demo сontent import. The easiest way to make your site look like our demo one is to import demo content. The theme comes with a .xml file that allows you to import all the pages and posts like they are on the demo site.The theme documentation contains rather detailed instructions concerning the demo content import.

Please note, that all images are not included in the demo content and are substituted with placeholders as according to our license we can’t redistribute them.

Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/

Thank you!

We have downloaded this theme from Envato Elements, and if we could rate it, we would give it 10/10 for everything! It is one of the easiest themes we have worked with, and beautifully structure and easy to edit. The one thing we did notice, was on ipad, there is a massive width issue for the background – not sure if you’ve noticed this? Thank you for a great theme!

Hello, thank you for contacting and for the feedback!

The issue you have isn’t a typical one – we didn’t receive similar complains from our customers and it is difficult to recommend anything without seeing your site.

Please note that themes that are used via Envato Elements don’t include personalized support. To get support please buy the theme on Themeforest and contact our support team at https://cmsmasters.net/support/ so that we can provide you assistance.

Thank you!

Thank you for your reply. We will definitely be buying the theme when the client purchases hosting. I have also recommended to Envato that files downloaded from Elements should be rated by the user, in most cases, we buy the file from Envato in order to be fair to the developer if its a great theme, which yours is. xx

Hello!

Thank you for the feedback! It is very important for us to know that our customers are satisfied with our themes and support. We try our best to make your work with the theme pleasant and easy. Please don’t hesitate to contact our support team at https://cmsmasters.net/support/ in a case of need.

All the best wishes!

Hi there, just downloaded this theme via envato elements but the fonts dont work, everything shows as times new roman and not the demo fonts? Please advise??

Hello, thank you for contacting!

The issue you have isn’t a typical one – our demo site functions correctly and we didn’t receive similar complains from our customers.

There is a need to investigate the problem from your end but we should note that themes that are used via Envato Elements don’t include personalized support. To get support please buy the theme on Themeforest and contact our support team at https://cmsmasters.net/support/ so that we can provide you assistance.

Thank you.

We also downloaded via Envanto, but the woocommerce theme files are outdated. Is an update planned to make sure it works properly with woocommerce? Thank you.

Hello, thank you for contacting!

Speaking about WooCommerce system status – these notes aren’t critical and can’t influence the theme functioning so you shouldn’t worry about them. The needed fix will be included at the next theme update, appreciate your patience.

Ok, we will be on the lookout. Thanks for the response.

You are welcome!:)

Please, is this item available on Envato Elements?

Hello, thank you for contacting!

Yes, the theme is available on Envato Elements. Please note that themes that are used via Envato Elements don’t include personalized support. To get support the theme should be purchased on Themeforest.

Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/

Thank you!

Hello, please is the calculator plugin a free or pro version? I want to be sure it can with PayPal for payment after the cost had been calculated. Please, this I urgent for my decision making.

Hello again, thanks for the question.

We use the Calculated Fields Form plugin: https://wordpress.org/plugins/calculated-fields-form/ The payment processing isn’t included in the free plugin version. You can purchase the premium version: https://cff.dwbooster.com/ that allows charge the calculated field directly through PayPal. But please note that we haven’t tested the premium plugin compatibility with the theme, that’s why can’t guarantee it. Appreciate your understanding.

Thank you!

good days. super theme. thanks. but have error whiile importing demo data.(((

Failed to import “Simple form”: Invalid post type cmsmasters_cform Failed to import “Contacts”: Invalid post type cmsmasters_cform Failed to import “Name”: Invalid post type cmsmasters_cform Failed to import “Email”: Invalid post type cmsmasters_cform Failed to import “Message”: Invalid post type cmsmasters_cform Failed to import “Questionnaire”: Invalid post type cmsmasters_cform Failed to import “Your Name”: Invalid post type cmsmasters_cform Failed to import “Age Group”: Invalid post type cmsmasters_cform Failed to import “Gender”: Invalid post type cmsmasters_cform Failed to import “Which other services would you be interested in if they were made available?”: Invalid post type cmsmasters_cform Failed to import “Your email”: Invalid post type cmsmasters_cform Failed to import “Your phone number”: Invalid post type cmsmasters_cform Failed to import “Name”: Invalid post type cmsmasters_cform Failed to import “Email”: Invalid post type cmsmasters_cform Failed to import “Message”: Invalid post type cmsmasters_cform Failed to import “Service Booking”: Invalid post type cmsmasters_cform Failed to import “Name”: Invalid post type cmsmasters_cform Failed to import “Email”: Invalid post type cmsmasters_cform Failed to import “Phone”: Invalid post type cmsmasters_cform Failed to import “Services”: Invalid post type cmsmasters_cform Failed to import “Message”: Invalid post type cmsmasters_cform

Hello, thank you for contacting!

The matter is that CMSMasters Contact Form Builder plugin that was used to create a demo contact form is considered to be obsolete after WordPress 5.5 update and was removed from the theme files. We recommend to use Contact form 7 plugin instead in order to avoid possible issues with the theme functioning, appreciate your understanding.

Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/

Thank you!

We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.

I am having problems on last version of wordpress. The mobile menu is not clickable on homepage where is a contact page and its clickable in every other page where there is no contact page block. Also the services pages is broken. Can you check your theme please?

Hello, thank you for contacting!

The issue you have isn’t a typical one and there is a need to investigate it from your end.

Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.

Thank you.

We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.

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