33 comments found.
Hi, is Digital host WHMCS template includes on this ?
Digital host WHMCS template not included
hi, I need to buy the WHMCS to use this?
Okay please purchase
hello…before purchase I need to know if this template working ONLY with WHMCS.
Whmcs and HTML both
Hi, This contains 3 theme/styles? I see only “cloud host” in downloaded package. Mean: (3+ Demo themes)
Three home page demo please check.
Sir, Suddenly, the cart search stopped working with cloudhost template. Whereas its working well with default and other custom templates. Can you help me asap please? Video Attached https://drive.google.com/file/d/1ZhbyoRxdppZJ7flNfuS3bfx9NBRfhr2T/view
Hi There, Can you please share your WHMCS and FTP credentials will check it for you.
Let me know how to share the details
Dear Sir, have shared you email. Request you to help me asap
Dear Sir, can you please check what is the issue? Shared you the email
ok will check and update you
Thank you sir, Since the System is live and no idea what has happened. Kindly check as soon as possible
Dear Sir, Request you to check your mail box
Hi recheap team! When will be available the version for WHMCS 7.6.1 , 7.6.2, 7.7.0 ?
Kindly wait for some more time our team is processing it and will update you on same.
Hi!, Everything is ok in WHMCS 7.7.1 version. The only issue was the recaptcha. I get the exact copy of repcatcha code in head.tpl of Six default template in the includes folder and replaced adding like 3 of lines of code refering recaptcha in the head.tpl file of Clouhost template.
Hi, We have release WHMCS version 7.7.1, please download now. its working fine.
hello this topic is available: http://prntscr.com/llmco6 ?
I can not find a demo and it seems very good
hola este tema esta disponible: http://prntscr.com/llmco6 ?
No puedo encontrar un demo y parece muy bueno
Hi, By mistake added this template.
Will it be available soon?
Please mail me at redcheapthemes@gmail.com
Whle adding a new page to the theme its adding one line with the page name like bread crumb http://prntscr.com/ldcvpd Please help if any document available to add new pages to the theme
Hi, To create a new page in WHMCS theme, you’ll have to add page name in ‘php if condition block’, which is given in all the three files (header.tpl, footer.tpl, includes/head.tpl). Make sure that you add the correct page name in all the three files.
How to update the design of WHMCS Client Area ? We have noticed that thre is some tpl files related to client area but client area pages showing the default WHMCS style. Please help
We don’t understand what you want.
We have implemented the theme and all index page and inner pages looks good. But we are not getting idea to change the client are or user panel page style.
We do provide support when there is an bug in our theme, but in this case, you need customization.
I dont know there is Bug no Bug. We need knowledge base to implement the theme files to change the style of the client area pages.It should reflect automatically after adding the theme.Please help. There is very less instructions available inside the theme to implement
Sorry sir we provide support when bug in our theme, but you need we help your custmizization work please take help form your developer. It’s not free we do charge.
Hi! Please have a look at the screenshow. After adding the template to WHMCS my client are look is as it is. There is no effect of the template http://prntscr.com/lezkea
Please suggest the path where to add the client area related files to change the style of the client area. I am not asking here for any customization only share the path or knowledge base of the theme to us
Hello, Please mail me at redcheapthemes@gmail.com
We have purchased a theme week back and added the theme to WHMCS
There is no impact of the thme in Client Area. Please let us know the path where i can put the tpl files so that this will chnage the layout of the client area
Sent you detailed email 2 days back and no reply. Also sent you an email now. Please check and reply.
Please share your website URL Will check and update you
All sent you via email including the client area login credentials. Forwarding the same again. Please help we may lost the project
We have not received any mail, Please mail me at redcheapthemes@gmail.com
Hello, your template is good, I use HTML version but I cannot include any custom design in your template, suppose I need a dropdown FAQ option I search google and copy a faq button but the faq button css are not work well in your template, I need to solve the problem please help me
Hello,
Sorry sir we don’t provide any help for custom work, you need a custom FAQs section. We do provide help when my theme any bug and custom work is not free.
ok, I need custom design this themes but how to I contact you?
Please mail me redcheapthemes@gmail.com
quite pitiful. 1 first raised an issue with the currency dropdown, you people denied that it was not your theme even after i showed you that there was a bug from the demo.
2. You later agreed it was your theme, created a fix and said you will send me the file you corrected. Nothing came through.
3. Then later it you said you need approval of Themeforest to send me the change log, over 2 months nothing came through. 4. Now you are telling me you changed over 100 files.
5. with you guys its has been dishonesty upon dishonesty.
6. If a bug is fixed should it be too much to say to the client, update this, and this files to change it?
7. Why does one have to suffer so much pain for buying your product.
Hello, please check carefully my mail we don’t have changed any files, we do update WHMCS as follows whmch.com update steps and release not please check below link and update your website: https://github.com/WHMCS/templates-six/compare/v7.5.1-release.1...v7.6.0-release.1
So your vesion updates does not change anything at all in your theme, there have been two updates on your theme since i bought it. You update your theme and i get a message from theme forest that there is a new update available for download?
I highlighted an issue that i have and the same issue was on the demo. After denial that it was your problem even though it was on your demo. You told me you will fix it.
You fixed it, told me it had been fixed, i asked for the file changed, you said you were waiting for themeforest to approve the fix.
You sent me a message that it had been fixed and again your theme was updated, yet you claim nothing changed.
This is over 3 months ago.
Along the line you sent emails asking for my ftp details to update the fix. I asked for the specific file because i did some customization.
ALL I HAVE BEEN ASKING FOR THE PAST 2 TO 3 MONTHS IS FOR YOU PEOPLE TO TELL ME KNOW THE FILE YOU CHANGED TO CORRECT THE ERROR SO THAT I CAN DO THE SAME ON MY THEME.
I PAID FOR THIS PRODUCT, AND SUPPORT FOR IT.
WHY SHOULD ONE HAVE TO BEG, AND BEG AND BEG YOU GUYS FOR 3 MONTHS FOR A SIMPLE SOLUTION.
I HAVE EMAILED YOU, CHATTED ON YOUR PLATFORM AND COMMUNICATED HERE.
We have resolve issues in your website when you provide your FTP in one demo you have created multiple websites on same theme , we have fixed issue in your And My demo and have send you changeng files and css classes name and theme. As we have many clients who are using this theme and they are running it susscefully. We have tired from you for last 2 months, what you need we don’t know and what’s your requirement or problems. Please mail me on my mail I’d redcheapthemes@gmail.com
i raised the bug on your site. you initially vehemently denied it even though i sent you screen shots from your own demo.
after days of argument, you said you will look into it, then you said you will fix it. After fixing i asked for the files that were fixed.
You claimed that you needed themeforest to approve and you will send the correct file. Nothing as come almost 3 months after
Your comment above is not true sir, i can post the correspondence i had with you regarding this. You asked me for ftp and i gave it to you. naturally custom files will be deleted if you just ftp new files.
I have asked you to let me have the files on which the bug was corrected and i can work with my team to rectify this.
And you told me hundreds of files were corrected. I have an intermediate knowledge about programing, updating files and the like.
I have been buying applications, plugins and themes for the past 15 years online and you have been the most difficult client to deal with.
Your theme is good and will serve well but your support as not been helpful.
You guys have been rude, arrogant and unhelpful. I have chatted with you on your site, sent you several emails and sent several messages here all to no avail.
Just came to you about your issues regarding that you are not getting proper support, i sincerely apologies for inconvenience caused.
As we have many client who are using this theme and they are running it successfully.
Yes we do provide support when there is an bug in our theme, but in this case, this issues caused due to some customization done at your end.
But still I’m there to help you, could you please tell me what action you perform by which this got infected as previously we modified it perfectly.
You please don’t worry kindly share me your credentials i will check it for you without any charges. as i don’t know what sort of issues happen with you. it can be database connection error or any linkup missing, so will rectify it at my end and will guide you for future references.
Please share your FTP and DB credentials at redcheapthemes@gmail.com will check it for you.
thank u will do, this is a better response
are you still supporting this item?
I purchased this and its a freaken night mare….you say extensive documentation….laugh out loud here…the documentation mounts to almost nothing….I found this url even this documentation is very limited…seems you must know bootstrap programming and extensive css knowledge…I was expecting at least an index file to modify to my site…..Iam very sorry but your are very miss leading and describing this product as being easy to use….
Can you supply me with some kind of documentation???? of what to do with these whmcs templates???
Yes we do support, have document file in theme bundle.
As stated your Documentation in the Theme Bundle is very much not explain stuff…AGAIN DO YOU OR CAN YOU SUPPLY ME WITH ANY DOCUMENTATION RELATING TO THE WHMCS TEMPLATES? How do you install it??
Thank you for the reply here but these directions are not clear…there are 2 template folders one template c and one template your documentation does not say which one of these specific folder these files go into? And can I get the images for these themes? I emailed you with my email to send to me.
templates folder is right
very nice WHMCS TEMPLATES….only thing missing is more info button for hosting packages…..you can only list a couple things for each package….if you add too much makes page very long not pretty…if you guys add that more info for each hosting packages id buy it…pronto…
Thanks, yes we do need some more time.
Please where you edit meta data, page title and keywords for each page of the host cloud theme?
Please add in php file and find php files in theme bundle.
which particular php file please, there are lots of php files.
Please add all php files in if you need in all page meta.
i submitted a bug fix request through your email regarding the currency dropdown over 2 days ago but there is still no response.
We have not received any mail. Please share your website URLs where you facing error.
this is my site https://www.host24.host/cart.php?a=add&domain=register
this is your site: https://www.rctheme.com/whmcs/cart.php?a=add&domain=register&query=ngjhjfemimidaniye
the currency drop down menu is not working when you use the standard cart
also am having problems searching domain names using standard cart, if i can get a mail i will send u screenshots
i have sent you email to RedCheap Theme <info@rctheme.com>, i have communicated with you on this email before, so it is quite strange for you to say you have not received any mail. We need this attended to URGENTLY PLEASE
We have checked your issue but this is not our theme issue, it’s missed up other activities custom work done for your end so it’s chargeable if you need resolve this issue please mail me at redcheapthemes@gmail.com.
i have sent you two screen shots. Please which activities. This is our fresh install
1. shows that the currency dropdown menu does not work.
2. the same currency dropdown is not working with your theme on your site please check it. for the host cloud i sent to you.
it is quite sad that you can come to say this is not your theme.
Can you PLEASE FIX THIS ISSUES.
Can i have the latest copy of the theme then?
I have contacted WHMCS and they have
This is what customer service is about, There is an issue with your theme, it is glaringly there on YOUR OWN DEMO, YET YOU DISOWN OWNERSHIP OF THE PROBLEM
This issue is not part of our theme we have mentioned in last mail. If you want resolve we do charge
This is a demo copy of your theme that i do not have access to, check the currency dropdown menu and see if it is working as it should
this is also a screen shot for you to see, https://drive.google.com/open?id=1sOOfGA1NswpDuJvN0SGM6l_CNdgxlI8I
Why cant you do business fairly, with good customer service.
good day to you. 1. i raised this issue with you, first there was alot of back and forth with you arguing that its not your problem even though it was glaringly there on your demo.
2. After 2 days of emails you agreed and said you will sort it out.
3. you have informed be that there is a fix. I have asked for it, you sent me an email to forward you ftp details so you can apply the fix. I informed you that since i have your theme on a number of domains, give me the files where the correction was made and i will ftp from my end.
For almost 10 days now you have refused claiming that you cannot give me log changes until themeforest approves it, 10 DAYS TO APPROVE, BUT YOU WANT TO FTP THE SAME CORRECTION TO MY SITE
IS THIS SOME KIND OF WICKEDNESS ON YOUR PART OR WHAT IS ALL THIS.
again i ask please for where and how to edit title, meta data and description, there are lots of php files and am not sure of where to have this done.
If you don’t understand so please take help from your developer. We have shared everything where or which file you change meta description if you any issues please mail me my mail id then we will take action ASAP.
please can u share the same and give the file, this does not need a developer, just which file to change the following
description meta data Keywords
we have already give you all php file in theme bundle please check and add in php files your meta, description and keyword.
“Please add in php file and find php files in theme bundle”. this is the answer you gave me. Below is an example of one of your php files, where is this to be added
<?php define(“CLIENTAREA”,true); //define(“FORCESSL”,true); // Uncomment to force the page to use https://
require(“init.php”);
$ca = new WHMCS_ClientArea(); $ca->setPageTitle(“KVM VPS Hosting”);
$ca->addToBreadCrumb(‘index.php’,$whmcs->get_lang(‘globalsystemname’)); $ca->addToBreadCrumb(‘kvm-vps-hosting.php’,’KVM VPS Hosting’); $ca->initPage();
//$ca->requireLogin(); // Uncomment this line to require a login to access this page
- To assign variables to the template system use the following syntax.
- These can then be referenced using {$variablename} in the template. //$ca->assign(‘variablename’, $value);
- Check login status
if ($ca->isLoggedIn())
{
# User is logged in – put any code you like here
# Here’s an example to get the currently logged in clients first name
/$result = mysql_query(“SELECT firstname FROM tblclients WHERE id=”.$ca->getUserID());
$data = mysql_fetch_array($result);
$clientname = $data0;
$ca->assign(‘clientname’, $clientname);
/ } else { # User is not logged in }
- Define the template filename to be used without the .tpl extension $ca->setTemplate(‘kvm-vps-hosting’); $ca->output(); ?>
This is the change log for WHMCS, Please is the change log of your own theme to enable me update the theme. I have been asking for this for almost 3 months and nothing has been provided.
I have also sent you several emails, will forward the same here maybe you will be able to provide solutions.
quite pitiful. 1 first raised an issue with the currency dropdown, you people denied that it was not your theme even after i showed you that there was a bug from the demo.
2. You later agreed it was your theme, you created a fix and said you will send me the file you corrected. Nothing came through.
3. Then later you said you need approval of Themeforest to send me the change log, but for over 2 months nothing came through.
4. Now you are telling me you changed over 100 files.
5. with you guys its has been dishonesty upon dishonesty.
6. If a bug is fixed should it be too much to say to the client, update this, and this files to change it?
7. Why does one have to suffer so much pain for buying your product.
How do I switch on the admin theme that you have in the demo you shared above https://demo.whmcsadmintheme.com/admin/index.php ?
Hi, Please check with WHMCS support team.
sorry i thought this was support area. Thank you for this template. It is nice, clean and easy to use,
A lot of Thanks!!!
Dear sir first of all, Thank you so much, I just like to know how to edit select language in the header I use the last version of whmcs Thank you
Thanks for purchasing the services, you want to edit select language this is default WHMCS code please check with WHMCS support team.
Hello,
I am always interested in the model, I am looking for a model whmcs, only to make support by ticket. With the whmcs software, I no longer service web hosting Our project and create a support center site I am talking about deleting all parts of the model whmcs which we no longer need, for example domain searches.etc.
Thank you
Yes Please which part you don’t need simply delete, first you purchase template we will explain you all.
Hi,
But before buying with support 12 months, I would like to have a demo on my request please
Thank you
We don’t provide any custom work demo, we will explain all.
Hello,
We will soon buy the template, back from vacation After buying I hope you “keep your word”.
Thank you
Yes sure
Is this available for whmcs 7.3? If not when will that be… Thanks in advance
Yes we will release in this week.
How can I control the template Froum My Site !
Please check our template documents.
Hi,
Is there any update about your WordPress version and Ordering form ? As you promise 1 months ago.
Yes Order form is ready and live 20 days ago and for WordPress version our team working on this.
Pre-sale : 1- Is fully RTL mode in whmcs version ? (because client area not rtl in your rtl demo) 2- is fully compatible with WHMCS 7.2.3 ?
Hi,
Sorry for delay response.
Yes, whmcs version fully RTL my demo not working because my one WHMCS platform manny demo working in WHMCS already include feature RTL. and yes its latest WHMCS
