Hi,

Go to ‘Wp-content/themes/codz/assets/css/radiantthemes-dynamic.css’ and change the https://prnt.sc/Gaiz9-kjpXl1 size to change logo size.

home-version-2

How to add Case Studies Carousel on any other page?

Is the theme still supported?

Hi,

We don’t see any issue. Would you open a ticket https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and access so that we can inspect and suggest solution?

Yes it’s a Wordpress theme. All images and pages which you see in our demo are included (via demo import). Sections are editable using Elementor.

I’m unable to remove Codz logo, can you please guide how can I remove logo and contact details which is added in top right.

Hi,

Please follow our https://radiantthemes.zendesk.com/hc/en-us/articles/360041016554-How-to-setup-header-style-for-your-site and https://radiantthemes.zendesk.com/hc/en-us/articles/360040991574--How-to-set-different-Header-for-a-page tutorial to edit the header section.

Hi,

Please follow our https://radiantthemes.zendesk.com/hc/en-us/articles/360041016554-How-to-setup-header-style-for-your-site and https://radiantthemes.zendesk.com/hc/en-us/articles/360040991574--How-to-set-different-Header-for-a-page tutorial to manage the header properly.

Hi,

Pleas follow our https://radiantthemes.zendesk.com/hc/en-us/articles/360042954313-How-to-upload-logo tutorial to change the logo.

Hi,

Yes you remove pages by deleting those pages from ‘Pages > All Pages’. You can remove any section such as Blog element from any page by deleting that element from the specific page through elementor and it’s easy, so you don’t need developer for this.

Thanks for you reply , Also , Can I rename some Pages and Edit contents or not ?

All these are default functionalities of WordPress.

By editing contact page you can add any image or code from Elementor.

Hi,

By-default whatsapp button is not there but you can add that by using https://wordpress.org/plugins/wp-whatsapp-chat/ or any other third-party plugin.

No, it’s not RTL theme.

The theme was built using Elementor and isn’t Gutenberg compatible. https://prnt.sc/skb5d3 we have mentioned this as well.

Thanks for reporting. As we don’t have your site url or access so can’t inspect. Please open a ticket with access and one of our support staff will check it.

Options (yes/no) have no effect with your theme. We will create tickets.

Most options can be set form Theme Options. Screenshots

As the site is totally built using ELementor so you can manage almost everything from theme options and Elementor.

There are so many Elements included along with the theme https://prnt.sc/scehar and all of them were created by us for the theme.

An update is being ready to remove custom css. You definitely don’t need to interact with them. All themes use css to make their theme look better. We have sold 9500+ themes so far an no one has complained until the comment swarm you see above. Having said this, we appreciate suggestions and didn’t ever discarded any of those suggestions. We’ll keep releasing update to implement some of these above suggested features and improve theme.

1. I will create all tickets new and send you screenshot here. Then now chance to say i am an liar.

2. “The url if for theme installation and documentation is available at https://radiantthemes.zendesk.com" This is not true! Check the link please and tell me where we can find codz relevant documentation. Its only an thin installation text and nothing more about codz theme. All other content is general content about handling with your themes.

Why put not a little bit money and time in good a good documentation? You sold so many themes and have no dollar for an good theme documentation for your customer?

3. And my comments above are still open: Why your theme have more then 2800 custom css lines in css box? I never seen a theme with so many custom css out of the box. Why not putting all this values in theme panel area that user can control by dropboxes and other visual helper? Because NOBODY can controll 2800 custom css lines and get an overview of this css.

1) You didn’t create other tickets, you opened comments. No one said you lier.

2) https://radiantthemes.zendesk.com is standard knowledge-base exactly like Envato uses. All our themes use same framework with slightly variable theme options and features so no one ever faced any issue while using / finding correct article by searching them. They will remain this way. We guess while purchasing you had seen this.

3) 2800 lines of Custom css: We have seen few popular themes with even more css. Not all of them are just options which can be selected from theme options. Regarding this we can say we’re looking into it and would work toward it.

We can’t release instant update. We’ll work for sure and add few features in coming weeks. Can’t promise ETA at this moment.

As we said earlier, if you don’t agree with any of these or can’t wait, you’re free to take refund via https://themeforest.net/refund_requests/new . We have given you fair option so that you can’t say us reluctant.

Next time we’ll answer only when you open a ticket via https://radiantthemes.zendesk.com/hc/en-us/requests/new as that is the ONLY correct way to open support request. If you click on Support tab of themeforest theme details page and click on support then it’ll take you to support page only.

“3) 2800 lines of Custom css: We have seen few popular themes with even more css. Not all of them are just options which can be selected from theme options. Regarding this we can say we’re looking into it and would work toward it.”

I already bought the top 20 themes on envato. And NO ONE have custom css out of the box. And no one have 2800 lines custom css.

Next issue of this workflow is: If user try to set new custom css, they will have sometimes duplicate css definition. So customer need to check every line of your custom css before they add add new custom css line to avoid duplicate css content.

I also started forum topic about your theme depending on this issue and asked other user: Do you know an theme that have custom css in custom css box out of the box by installed demo content?

286 user replies me: No one have seen this before. Every one told be: be aware, use other clean coded theme that support to change all options by theme panel and not by 2800 custom css lines….

We will not have refound, we will have an good workflow.

2. “2) https://radiantthemes.zendesk.com is standard knowledge-base exactly like Envato uses. ” Yes, you are using same Documentation Software, but you share no content about this theme in it. I rate not the software you are using to share documentation, i am talking about the content!

Your documentation is an general theme docuemtnation. Only one post is about this theme (just few words about installer). So why you does not have an intensive documentation like other themes?

I tell you this because i hope you will learn from better developer in the top 50 here. They all have intensive docuementation and NO ONE LINE custom css in custom css box out of then box after installing the theme. ALL options coud be setup by theme panel, no custom css modification requiered.

We find just one ticket which was answered https://prnt.sc/sbnxhg. Please show screenshots of tickets or mention ticket id which you see open.

Regarding you other requests, we’re evaluating and would update gradually. We’ll reply to support requests as long as we get them via support channel i.e. https://radiantthemes.zendesk.com/hc/en-us/requests/new .

1. “We find just one ticket which was answered https://prnt.sc/sbnxhg." I will create all tickets again!

2.What about my questions here in comments? We wait so many days an now you send me just this simple 3 lines without any feedback to other questions here? Wait again one half week before you drop again 3 lines? OMG! What kind of support you share? Take a look please to other themes to learn more about quality and service in support.