365 comments found.
Dear Sirs, i have bought in the past the mt colinus theme and i would like to know if there’s a version that is compatible with the new magento 2 thanks and regards, diego
Hi Arex,
My purchase code is 1377c3c3-38d3-457d-90b8-71533bba22e3. It is expired I have issues in mobile friendly tool from google.
content is wider than screen clickable elements are too cloose to each other
is there anythning you can do ?
the live preview doesnt seem to work. // http://preview.themeforest.net/item/colinus-multipurpose-responsive-magento-theme/full_screen_preview/3814005?_ga=2.120070728.1586763957.1510956813-944848757.1504723184&_gac=1.116682484.1511007332.CjwKCAiArrrQBRBbEiwAH_6sNBI1gnq7xbyqW2QAEVWDXJXmxmrHAuhadI4jM-9dD-6I4P0GS58psxoCu3EQAvD_BwE
hello,
the slideshow doesn’t work with the magento version 1.9.3.2. do you have any fix for this?
best regards
Hi,
I’m sorry we don’t upgrade the theme to support that version yet.
Best regards, Linh
Hi, I bought the theme and when I try to install it importing from ftp i get an error like bad file. Could you please help me? thanks. Paolo
I have bought the theme and I have download All Files and Documents but I have not got any Quick Start File Please help me urgently
Hi,,
Please open ticket on http://arex.ticksy.com I can send you the quickstart file based on demo site.
Best regards, Linh
I am facing some problem like “Ticksy is undergoing ….. could not generate ticket “
i want to urgent solution . please send the quickstart file
Hi,
It should work now, you can create the ticket now, however, I sent the link via skype, so you may do not need to create the ticket.
Best regards, Linh
Still now problem your ticketing system so you please send the link to email: hakim.rajshahi@gmail.com
Bro, I have not got any skype link. Please provide the QuickStart File the mail hakim.rajshahi@gmail.com. however I have generated a Ticket. but still now the problem not solve (:
Hi,
I have replied your ticket, please check it!
Best regards, Linh
Thnx
You’re welcome
Hi, i want to make for each product an option that make possibile choice the different colors for the product. If is possible with a little picture that when is clicked show the images for that color. Is possible with this theme? (i already bought it).
Hi,
I’m sorry but this theme is not upgrade to support this, you should upgrade your site to magento 1.9.2.1 (latest version) and apply colorswatches yourself.
Best regards, Linh
Hi , I work for a client, who installed your theme MT Colinus through an agency. I guess the developer/agency did a bad job, because your theme is not responsive anymore. We hired another developer, but the damage is done, I guess. Could you please send me your documentation (link to it) of the theme, because we stopped our relationship with the first agency.
Thank you very much!
Hi, please send me the request using our ticket system: http://arex.ticksy.com
Hi, I can’t log in, because I haven’t bought the theme.! That’s why I am asking here. I just want the documentation link. Thanks
Hi,
You should register with ticksy to login
Best regards, Linh
Hi, Do not work the module twitter
We introduce the data in the backend: Twitter Account: LINEAHOGARDECO Tweet Display Number: 3 Title Twitter Static block: Twitter When I want to see the module on the web. Appears without content. and pulse in follow or retweet twitter page does not open.
But if I enter this code:Hi,
I see you open the ticket, however for some reason, the ticket is show incorrect, can you try again? Or email me, the email address can be found here: http://themeforest.net/user/linharex/portfolio Please also include your site address, admin and ftp login, It will help your problem resolve quick.
Best regards, Linh
hi
does your theme include all the demo products as well and how do you import them once i have installed your theme.
once i install your theme i want it to look exactly the same, some themes are missing images and its hard to see how things would look and work
thanks
Hi, thanks for interested in our theme, yes, it does. It includes sample data package
Hi Linharex,
My mate Richtonx bought the theme and you’ve just solved a bug for us ticksy. (Great support by the way :)).
I am sorry but even after reading the documentation many themes I don’t understand how to get suckerfich kind of menu to work for all my categories.
What am I missing ? Thanks.
Hi linharex ,
I’ve noticed a bug that is actually increasing my exit rate in the purchase funnel.
Basically, as you can see in this images, in the smalles medi query we lose the address confirmation button.
On iPad kind of size it is ok :
https://www.evernote.com/shard/s86/sh/39555f34-b39a-4745-9400-7509cd21a977/af9f48ab9740698a168f0b783bc0706dBut on iPhone, for example, it is not.
https://www.evernote.com/shard/s86/sh/bf583e26-7996-4843-8025-950078b242ec/5cdf240a626e82ee3a3d4e390cff1b11We have a developper who could sort that if you can give me some instructions on how to do it. We sell mobie parts and Mcommerce is quite big for us right now.
Many thanks
Hi,
Could you please open ticket at http://arex.ticksy.com/ please include your site url, admin and ftp login in the ticket, I will try to help you check and fix that problem.
Best regards, Lukas
Best Colinus,
I am trying to translate your theme to dutch but it does not seem to work. I made a new folder “local” in the mt-colinus-boxed theme. In there I made a new folder nl_NL. I here I made some translations. But It does not show it on the webshop.
Can you help me out?
Hi,
Please try to make locale folder, local folder is not language folder in magento, if you still has problem, please try to open ticket on http://arex.ticksy.com
Best regards, Linh
Colinus,
I have opened a ticket on your website. Can you tell me where I have to place the local folder? Because I have placed it in the folder app – design – frontend – default – mt-colinus-boxed
Hi, please try to use folder app/locale or app/design/frontend/default/mt_colinus or mt_colinus_boxed, folder name is locale, not “local”
Best regards, Linh
Does this theme support 1.9.1?
Hi,
Thank you for interested in our theme, yes, it is compatible with magento 1.9x
Best regards, Linh
We tried to setup package in 1.9.1 – we removed the rwd theme name in ‘Current Package Name’ and added mt_colinus as the default and we get this error:
“An error occurred while saving this configuration: package with this name does not exist and cannot be set.”
Checked all files – all transferred properly via FTP.
What is wrong?
Hi,
The package of mt colinus is defaut, the theme name is mt_colinus or mt_colinus_boxed
Best regards, Linh
Yes, I know that. In 1.9.1 it won’t accept the new package for either and the error says the package with that name doesn’t exist” Not sure what else to do here. Never had this issue with other themes
Hi,
As i said, the package contains the theme is dèault, then please fill default for the package field, and fill mt_colinus to the default field
Hey there,
is this theme (MtColinus) compatible with last Magento version (1.9.1.0)?
Thankiu.
Hi,
Thank you for interested in our theme, yes it is compatible with latest magento version 1.9.x.
Best regards, LInh
Hey Linh, I uploaded the completed site on Amazon EC2 running Ubuntu 14 and have installed magento 1.9.1. For some reason it did not work. To make sure it was not a problem with my changes to the theme. I uploaded directly downloaded theme at http://ec2-54-169-139-63.ap-southeast-1.compute.amazonaws.com. It has problems too. Is it that you do no support amazon EC2 or ubuntu 14 or magento 1.91.? The site works perfectly fine when I run it on my local server. Feel free to ask me any more details to direct me in the right direction.
Hi,
Could you please create the ticket at http://arex.ticksy.com We will check and reply you asap
Best regards, Linh
Hey Linh, I did create a ticket earlier. I did not receive any constructive reply. Answer was “I don’t know why”? Can you please help me solve this problem.
Hi,
It may because your server configuration is difference with your local server configuration, could you please provide your ticket ID?
Note: Our support policy may doesn’t include server configuration, but if possible please provide your server info, I will try my best to help you check what is the problem.
Best regards, Linh
Dear Linharex,
I’ve got a bis problem. When I add a product to my shopping bag the ajax works. But when I go to my shopping cart it says ‘Shopping Cart is Empty’.
And when I return to the category page and add the product again it shows the before added product also in the bag. But still the shopping cart remains empty.
please inform
Hi,
Could you please open ticket at http://arex.ticksy.com We don’t use comment system to support customers. Please also provide your website information (address, ftp and admin information) to get it resolve quickly!
As the weekend, you ticket will be reply at monday morning (in next ~12 hours from now)
Best regards, Linh
Thank you I just send you the information. I will expect to hear from you soon.
Thanks
Hi,
Thanks for understanding, you will get the answer ASAP.
Best regards, Linh
Does this theme support 1.9.1?
Hi,
Yes it does support magento 1.9.x
Best regards, Linh
Hi
Sorry i have installed the theme managed to get everything eventually sorted. How do you edit the slides?????
Where do i upload images no add button? http://cl.ly/image/3K1A0Y3D2J1w
Where do i change the text as on the sample data? http://cl.ly/image/2E271k1R2k35Hi Steve,
Thanks for purchasing our theme, If you have problem, could you please open the ticket here: http://arex.ticksy.com
Best regards, Linh
Hi there,
Is it possblie to make the zoom on hovering on products picture not to hide the product description ? I mean, could it stay inside the picture box ?
That’s for the product pages.
Many thanks.
Hi Kepass,
Thanks for interested in our theme, we don’t have this option on this theme, but you can modify the theme for that.
I’m not sure we can do it for you, but if you buy the theme I can at least tell you which file do you need to modify to do that.
Best regards, Lukas
