40 comments found.
Hello,
How can i setup the OT latest blog element to show only certain posts (ex. posts with certain tags or custom/different post types)
Thanks, Alex
Hi,
Please submit a ticket on the support system for check and help: http://thememodern.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you very much
Good Day
I trust you well,
I have had a few complains from my visitors on my website that, the first time they load it keeps loading the load busy function non stop, then you have to hit the url again for it to load then show the website, any way you can assist?
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi
I trust you well
Can you please advice how to change theme main color like how its done on the demo.
Hi,
Please go to Compact Options -> Styling Options and change theme main colors
Thank you
Thanks
Hi, is COMPACT theme compatible with WP 5.0.x ?
Hi,
We’ll check and update the theme compatible with WP 5.0.x as soon as possible.
Thank you
Hello How i can activate Visual Composer And Revoluton slider? Where is my license?
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi, is COMPACT theme compatible with WP 4.9.8 ?
Sorry, I’ll test the compact theme with WP 4.9.8 in today and update, Thanks
Any news about compatibility? Thank you
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
I no need support… I need to know only if COMPACT theme is compatible with latest WP version (4.9.8). Thank you.
Hi,
I have update the compact theme latest version 1.3.0 compatible with WordPress 4.9.x, WooCommerce 3.4.5, Visual Composer 5.5.4, Revolution Slider 5.4.8
Thank you
Documentation from zip file doesn’t works, it shows blank page!
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi, is possibile to change the fonttype in compact by using, for example, google fonts? Thank you.
Hello,
Please use this plugin for your website: https://wordpress.org/plugins/easy-google-fonts
You’ll easy cutom google fonts for each html tags: p, h1->h6, body
Thank you
hi i buy your compact it it is great but when i use OT NEWSLETTER and i press subscribe i get error 404 page not found
Hi Eliran_ebl,
Can you please submit ticket here: https://thememodern.ticksy.com/ We’ll help you in there. Thanks.
when i try to install plug in i get this error
Installing Plugin: OT One Click Import Demo Downloading install package from https://thememodern.com/plugins/compact/ot-themes-one-click-import.zip…
Download failed. cURL error 51: Unable to communicate securely with peer: requested domain name does not match the server’s certificate.
TGMPA v2.6.1 Return to Required Plugins Installer
i get it for all this plug ins
Compact Visual Composer Add-On OT One Click Import Demo Slider Revolution WPBakery Visual Composer
same error for all of this plugins
what should i do??
Hello, Please disable SSL on your hosting before install theme, plugins, import demo, Thank you
hi i buy your compact and i upload the theme compat.zip and compact-child.zip now i dont see the pictures style that change itself it not have any animation
what i do worng
thanks
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi, im interested to this theme but i want to know if Visual Composer plugin is included. There is also demo content with package? Thank you.
Hello, Our theme is include Visual Composer and Demo content file in theme package, thank you
Have a problem when i need translate portfolio
Error: Parent directory doesn’t exist New translations template for “OT Portfolios”
Source files to scan: 3 (9.2 KB on disk) Strings will be extracted to: plugins/ot_portfolio/lang/ot-portfolio.pot
Please, i need contact urgent!
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I need help with the Portfolio I don´t view all project when take a category with 11 project. And when i put view 8 project on OT Portfolio Filter 2 or 3,, I can view only 2. Please i need urgent help
Thanks Leonardo Grabow Buenos Aires – Argentina
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
I can´t enter on thememodern.ticksy.com for page on maintenance….please when you can open a support?
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi! My client have this theme and i need select a category on Blog, when i used latest blog…You can help me? Thanks
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Good afternoon,
I am currently working with this template, and it works really nice.
Only I just made a mistake .. I accidentally reset all compact option settings, with the result that the code of the icons in the footer are gone.
Could you send me the all footer code?
Footer Content (Use in footer layout 2) Footer Contact (Use in footer layout 2) Copyright Text
Greetz
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
I just bought your theme!
Can you provide me the PSD files?
Kind Regards!
Please contact with me via email to get PSD files : contact@thememodern.com , thanks
i emailed you last friday, can you please respond on that email?
I have send link download psd to your email, please check, thanks
I received this email:
“We’d like to let you know that an update to your item Compact – Corporate Multipurpose WordPress Theme by ThemeModern is now available in your Downloads page.”
I did no see any sort of “update” to Compact. Does that mean to re-download the entire theme? Is that the update?
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Private ticket, if you have post your admin account info.
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hello, i can’t activate the revolution slider with de Purchase code of theme. Where i can find the code to activate it?
Regards,
Hello,
Please submit a ticket on our support system for check and help: https://thememodern.ticksy.com/
Private ticket, if you have post your admin account info.
Support time 9am – 18pm and moday to friday GMT+7
Thank you