426 comments found.
How do I get support? I have some layout issues on the checkout page. Cart is chopped off?
Please contact our support team via https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/
Hello, after long time of ownership, I’ve decided to use the configurator plugin and i am having a problem
I have 4 layer groups. If I go back to the base group, after I made selection to the other groups, and then change my selection to the base group, the selection of the base group goes on top of all the other selections.
Have a look at the following images to understand my issue better…
https://imgur.com/a/cjZ701OThank you
Please contact our support team via https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/
Pre-Sale question: I’ve seen your plugin and I really like it, but I would like to know if it is possible to do not only the color change but also the component change. Let me explain better: a customer wants to create a sofa online giving the possibility to users to choose the armrests, backrest, feet, color and pattern of the upholstery (leather or fabric). Is it possible to do it with your plugin, change the components and not only the colors? Thanks in advance.
Yes you can do it. All configurator components are created using image including color. Check this site https://pamapamar.com/configurator/bolso-de-hombro/ (check third option, last two configuration. they completely changed page handle)
Can everything, including the configurator, be used in a onepager
Yes
Demo import does not work correctly, please attend my ticket.
Hi! Does the customer have the possibility to insert personalized text on the product with this plugin?
This feature is not available at the moment, we are working on add-on for personalized text. It will be available in near future.
Is there any documantation how to use the configurator, not the documentation for the installation? Many included plugins doesn´t work, i have a lot of problems. I buy it yesterday and i am angry right. The Support doesn´t work, what it´s means Purchase Code?
i find the Purchase Cose but now i can´t log in on https://support.innwit.com/wp-login.php. No E-Mail from your Support for an passowrd, also when i try “forgot password”, nothing will happen. My wordpress site is now down and i have to reinstall wordpress, that´s really frustration.
If you face issue, please contact us via our profile page herein themeforest
Excellent work,
Should you allow users to upload images, when will this feature be available?
Please contact our support team via https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/
I guys,
I’ve just purchased the theme. The activation code doesn’t work and demo content doesn’t upload.
Can you help me please? Thanks a lot.
PS: let me know about my previous comment. 
Please contact our support team via https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/
Hello guys I’m interested in your theme.
Some info before buying. 1) Is there compatibility with this plugin codecanyon.net/item/woocommerce-b2b/21565847 ? 2) may I only use the included plugins within another theme (Ocean or Astra) together with Elementor?
thanks a lot
Please contact our support team via https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/
Good morning, does your product support quantity for each option?
for example, i would like to do a website for a restaurant where you can configure your “meal” so customer coul want 2 breads, 3 pieces of meat etc… is it possible for each option to have a quantity? thanks
Please contact our support team via https://support.innwit.com/forums/forum/product-support/configurator-woocommerce-wordpress-theme/
Hi, is this theme compatible with the last WP 5.4 version? Thanks.
I have been writing in the support forum for a week and nobody replies? Can you explain why? If I knew it was like this I would never have bought the template
Is it possible to use individual measurements? To fill in your personal measurements and than to order your custom stuff?
Does the plugin support variable pricing? For example if I wanted different prices for different quantities?
please replay to my email i purchased the wrong one.
Is there an upload your own skin / logo to product option?
Ii it compatible with WooCommerce 4.0 ?
hi,
when will be ready text addon for comfigurator?
Please, how can I disable imageZoom? Thank you!