426 comments found.
The shippers Zip code text isn’t showing on the checkout page any longer? It say Zip in the City/Town box now and the Zip box is empty. How do I fix this? I can’t process orders…
I tried relabeling the placeholder with WooCommerce Checkout Field Editor, but it still says “Zip” even after I changed it to another text???
Please contact us via our support forum https://support.innwit.com/forums/
Hi,
I am interested by your plugin for a print-on-demand shop. My printer asked me to use 300 dpi files and to send to him the design only as a png, not the design on shirt, so :
- Does the plugin generate a 300 dpi file? - Does the plugin can generate two png files, one with design only and the other with design on shirt?
Thanks 
Please contact us via our support forum https://support.innwit.com/forums/
When text imput and numbers will be available i will will buy it straight
Hello master
Does this plugin only work with color customization?
Can I request information on size, weight, material type etc?
Hi, I purchased your theme from Envato. The theme is WP Configurator the Envato purchase code is in my possession. I need to access the support forum, but I am asked to enter the purchase code, which is incorrect.
The access data to the forum I registered with are:
Username: zannishoes passw: xxxxxxxxxx
How can I solve it? It’s urgent enough, thanks!
P.S. I also purchased an additional license from your site only for the configurator, even by entering the one in the forum access is denied. The license purchased is in my possession but even that is incorrect to access the forum, what do I do?
Please contact us via our support forum https://support.innwit.com/forums/
When I try to send a request through the forum it asks me to insert the evanto license. After entering the system it says that it is assigned to another user. I am told to contact you but there is no way of doing it because every request requires a license. how do i get your support? thank you
Please contact us via our profile page, https://themeforest.net/user/innwithemes#contact
Hallo, ich brauche Hilfe wie kann ich Sie kontaktieren?
Mit freundlichen Grüßen
Please contact us via our support forum https://support.innwit.com/forums/
For your Motor Bike Custom configure your bike demo, why will the total price not change when you click on different base colors and wheels? It stays at $12000 base price on your link https://wpconfigurator.com/motorbikes/configure-your-motorbike/
Please contact us via our support forum https://support.innwit.com/forums/
I’m looking for a configurator that not only lets me change colours of products (SaaS) but also features and then I want to display them in an image. Is it possible to also not only change colours, but add multiple pictures to a screen? E.g. changing the complete picture displayed and showing additional features to a product? Thanks!
The Revolution Slider plugin is not working on mobile devices and resolutions under 1024px . The slider is enabled for mobile devices. Can’t find where can it be switched off. On mobile I get only KingComposer image where the slide should be.
Please contact us via our support forum https://support.innwit.com/forums/
(Shoes Template) hallo, wie kann ich die Bilderrahmen größe eintragen z.B Variation erstellen und die größe da eintragen je nach Auswahl soll die preise ändern aber im Produktbereich kann ich es nicht anzeigen lassen geht irgendwie nicht…wäre echt dankbar wenn ihr mir hilft
Please contact us via our support forum https://support.innwit.com/forums/
I got a notification about there is new version is released. But there is no changelog i can find?
My problem still exist and there is no solution even with this new version;
https://support.innwit.com/forums/topic/layers-are-changing-positions-in-mobile/We fixed this issue, please update (both theme and plugins) and check.
Hi,
I bought the theme, is it possible to duplicate a product in the configurator? I haven’t found the option to duplicate it anywhere.
Thank you
We already replied for this question in support forum
Purchase Code not working in Forum : ( It is possible to add the configurator in a HTML Section? (HTML Shortcode)
Please contact us via our profile page, our team will help you.
Having a issue where some layers are overlapping others. Any support?
Hi,
Please contact us via our support forum, https://support.innwit.com/forums/ Our support team will help you.
Ive been trying to contact you through your support for the last two days on three different issues and no one is answering .
Product attributes wont display and when ever I add any of shop features on the main page the entire page goes white. I get if there are bugs but support must be available.
please get back to me ASAP??
Hi,
Please wait our team will get back to you in 12 to 24 hours.
its been 4 days and no one got back to those issues – how do i get a refund?
Ok this is a real shame, because the theme looks, and I’m sure is, awesome… but..I agree with everyone above. How exactly do you get to support? Logged into the wordpress page… nothing, logged a ticket with Envato… nothing, Went to https://support.innwit.com/, added my purchase code and it won’t let me in because there is already THAT code in their database. All I want to do is ask why changing the colour of the header options won’t work…
Hi,
Please contact us with your purchase code via https://themeforest.net/user/innwithemes#contact we will check and update you.
I have sent you a message via the link above… many thanks
Helloooooooo? Anybody there?????
You should able to register in support forum, Please try again.
I’m trying to get support on https://luminesthemes.ticksy.com – it lets me add a ticket but I get no answer, just a message saying ‘Hi, We are in holidays, All the tickets will be replied from 7th June.’ even though it’s now June 12th!!
For theme support you need to go here https://support.innwit.com/
How the hell do I get support for WP Configurator??? I purchased, along with Panorama Add on. I post a ticket in Luminesthemes.com – no answer, I see something on innwithemes but my keys don’t work so I try to get code from Envato as suggested but I don’t have one!! Seriously – I feel like I’m in a Kafka novel!!
This is not the place for plugin support, WP Configurator – WooCommerce WordPress Theme support is here https://support.innwit.com/
It seems no place is the place for plugin support. Apparently I get support for the WP Configurator here: https://luminesthemes.ticksy.com/. Except I don’t. No answer on there in almost a week.
Hi im trying to log in to you support and when trying to log in im getting an answer the registation code is already in the database – Can you please contact me on how I can connect to support asap?
if we are open single product configuration page in mobile not scroll page. please find below link click here
Hi, please write us via our profile page with your purchase code and email https://themeforest.net/user/innwithemes
Hi, I’d like to know if 1. the configurator only has radio buttons as options? What about other fields such as, drop-down, text area, text fields, etc. checkboxes, 2. Does this support conditional product pricing? 3. Is it possible to create a step by step configurator using tabs? For example, Step 1 is for selecting the product type, Step 2 for choosing fabric, Step 3, and so on.
Hi, for now is not possible to add text fields, checkboxes and conditional fields, and is not possible to create a step by step configurator using tabs but you have panorama addon where you can make parents and childs and is like having steps https://wpconfigurator.com/shoes/product/bobbo/