426 comments found.
Hi im trying to log in to you support and when trying to log in im getting an answer the registation code is already in the database – Can you please contact me on how I can connect to support asap?
Thanks!
Hi, please write via our profile page with your purchase code and email https://themeforest.net/user/innwithemes
can we come up with something like this using your plugin
https://www.frilly.com/product-Belinda-Bodycon-Dress/a527119e8e05a632bc4aa3785f870dd2i am ok with something similar as long as I get different options for dresses like these.
Yeah you can make like that, will be nice to make with out panorama addon https://wpconfigurator.com/plugin/product/sneaker/ will look really nice.
Hi, our plugin is working with png static layers, if you want a configurator like that is a custom project, our plugin don’t come with text option for now. Thanks and regards
Its been 3 days since anyone has responded to support questions on your forum regarding the configurator theme… Really would appreciate some feedback on some questions I’ve asked on the forums.
Hi,
Your support have been expired, please renew and contact our support team. They will help you.
Regards
I will happily renew, but your not responding to people that have asked the same question that HAVE support.
We usually replied all the support question with 24 to 48 hours. In some case our support team contact dev team to get solution for the issue, which may result in slightly longer.
I bought the Panorama add on a few weeks after I purchased the theme. It comes with support correct?
We give support for theme and plugin, if you brought panorama addon, you should contact support via https://luminesthemes.ticksy.com for panaroma addon support.
too bad their “support” email is a non deliverable address….
We don’t have support email we give support via ticket system or support system.
there is no support at all, it’s also not cleared up if all plugins are integrated so i bought also the configurator again …now i would like to have a refund but nobody is home…
Hi,
We are giving support via our support forum.
Please write on our support forum https://support.innwit.com/, our support team will help you.
I need help, I paid for the template and started to edit the page, after 1 day of setting up the template my page went all white, & no information will show… if I click another template it will load with no problem, but even load with the stock images from your template and even still load with the same layout, even thought its another template.. the customize page even shows up in other templates, but when I activate the template I purchased from you guys it does NOT load only an entirely all white site.. I need help & I can’t log into your innwitt.com site. how do I get the site to work??? what if I pay the $50 for video hive to install it? even though I followed the direction on installation & am familiar with Wordpress sites.. please help! thx in advance.. 
Please write on our support forum https://support.innwit.com/, our support team will help you.
ok I guess you skipped the part in my comment where I said “I CANT LOG INTO YOUR SUPPORT PAGE!” idk why it takes me to a Wordpress log in page but when I add my Wordpress log in and it doesn’t work, Ive even had my Wordpress info changed and re-entered but I still can’t log it! we are going on 2 weeks since I paid for this template and still have zero working website… we NEED to fix this problem ASAP! im running a business and this is totally holding me up and slowing down my process of selling my products.. :/
Hi, can you please send the email and the purchase code via our profile page? https://themeforest.net/user/innwithemes Regards
I did..waiting for reply!
The Revolution Slider plugin is not working on mobile devices. The slider is enabled for mobile devices but for some reason when I view the website I get the KingComposer image where the slide should be. Any support would be greatly appreciated.
It looks like it is tied directly to size of screen. Anything below 1000px across will default to a background image.
Hi presale question: Is it possible to have a parent-child setup for options to configure? Such as “MOUNTING” and then opens to show 4 options “HOOK”, “CHAIN”, “CABLE” and description of each?
Please write on our support forum https://support.innwit.com/, our support team will help you.
Hi, I am looking at buying your theme but had a question first.
I saw in one of your earlier comments that this is a lifetime purchase. Does this include both the plugins as well? And if so can I use them with a different theme?
Thanks!
Hi, I’m interested about the standalone plugin, is it compatible with the Avada theme?
Hi, nice theme. Is it possible to have a PDF export when a configuration is done, not only the image? Thank you for your answer. Jerome
Sorry, you can’t. But you can export as xml using wordpress export options. https://www.wikihow.com/Export-and-Import-a-Wordpress-Blog
Have there been any updates on the KC image carousel? It doesn’t seem to be working properly.
Hi,
please contact https://www.facebook.com/groups/kingcomposer/
1. The configurator plugin on frontend resize the images a way too much. I assume thats done in the javascript code, how can i change that ?
2. View cart and Checkout button works not in all headers How to change that ?
3. Is there any conditional logic to hide layer A if layer B is selected ? ( Ive used other configurator plugins like VPC, before) pls explain how to handle this.
Hi, please write on our support forum, our support team will help you. Thanks
Looks like a great plugin. Is there an ETA on text input and image upload? It’s the only thing missing from me using this in many projects.
Thanks! No ETA yet, we will start the work very soon.
Is there a theme update available? I am getting this message in my Wordpress admin: Your theme (Configurator) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Please make sure you are using latest version of theme and plugins. Also New update coming very soon.
Question before purchase: 1.If I only want to use PANORAMA addon can be purchased separately without plugin. 2. Is PANORAMA addon work without plugin. 3. Is plugin and Panorama work without your theme.
THANK’s in advance!
No, Panorama addon requires configurator plugin.
I cannot activate your product, what should I do?
Please write on our support forum https://support.innwit.com/, our support team will help you.
Forgive me, but how do you feel about the fact that the answer was given for a month?
Hello i’ve got a pre-sale question: i need to build a dress woocommerce site and your theme seems really perfect for it. But i am in need to add some other selections at the end of the sequence (with no colors, but, for example, a measure selections for some size-parameters, just like a standard variable product: is it possible to add some other selection options that are not graphical and are not price-determinator: for example someone chooses colors and logos on the shirt (or pattern), then i need him to select some custom measures for arms and legs: can it be done even when using the customizer? Does it works with variations, or is it possible to add non graphical selectors? Thank you very much, your theme seems to rock guys!
Hello Innwithemes,
Before i buy i have a few questions. I want to use your configurator for my carwrap business so people can change the apperance of their car etc. and know an immediate price, my questions:
- Is the Configurator resizable or wil it always be page filling? - Can I upload my own products? I have high res 3D images of cars, vans etc. that i want people to customize. - Is the text customizable? - I saw it worked on tablets, does ik also work on phones?
I really wanted to look through your forums but couldn’t without a product registrations, hence the questions here.
Thanks in advance!
Oh my god the formatting is horrible, sorry!
Hi,
you can try before buy. Here is the link https://demo.wpconfigurator.com/demo/
check these videos to know how its work https://www.youtube.com/playlist?list=PLVpni88uzYchMGWA9y09kfK5nwZgpPdgN https://www.youtube.com/playlist?list=PLVpni88uzYciy_QIKMlI2NNGt0el1Z3b1Hi I wanted to know if I could install wpbakery and if it was compatible … I have a personal wpbakery license