45 comments found.
hi the demo is not working kindly send me link for demo to check the site
Hi there,
We have checked the demo site and it still works fine https://cosy.la-studioweb.com/
Best Regards, LA Team
Mobile browsing is not friendly
Hi there,
Firstly thank you for purchased the theme and for your problem – please create a new ticket on https://support.la-studioweb.com . Our support team will help you
Best Regards, LA Team.
Hello, how to delete the added sidebar in the theme options?
HI there,
Firstly, Thank you for purchased our theme. Please open ticket on https://support.la-studioweb.com. Our Support Team will help you check it
Best Regards, LA Team
Hi there, when will there be a new updated for Wordpress and Woocommerce? Thanks 
Hi there,
Please don’t worry about that because we have plans to update the theme. The next version will be released within 24 hours.
Please be patient! Best Regards, LA Team.
Hello LA-Studio,
I liked your theme and I’m thinking of purchase it. But, I have one question. I will use this theme for RTL language and I need my logo to be in right side and menus in left side, is it possible to do that?
Thank you
Hi there,
Firstly thank you for interested the theme and for your question – Yes, the theme is compatible with RTL so you can make the header to the same with your request.
Hope this help you Best Regards, LA Team.
The theme is create an issue with the checkout process and it is timing out, as well as submitting duplicate orders. Also the checkout process is extremely slow.
Hi there, Firstly thank you for purchased the theme and for your problem you having, please creatr a new ticket on https://support.la-studioweb.com . Our support team will help you. Best regards, LA Team.
Hi, I got your theme on Elements, just wondering about changing the font size (it’s tiny) on product titles in grid display. Thanks
Hi there, Firstly, thank you for using the theme and for your question. To increase the font size of product title in grid display – please copy custom css code below into Appearance -> Theme options -> Additional Code -> Custom CSS
.products-grid .product-item .product—title { font-size: 20px; // enter font size which you want }
Hope this help you, Best Regards, LA Team,
Cheers man, I’ve been using the theme a week now and this has been the only issue, everything from the demo import to modifying the site all ran perfectly. Cheers.
Thank you!
what about woocommerce 3.5?
Hi there,
Firstly thank you for interested the theme and about your question – The theme still works well with WooCommerce 3.5.1 without any problem. please ignore the message outdated files if you see it while installing WC 3.5
Hope this help you Best Regards, LA Team.
Hello, on internet explorer where the search and cart buttons are, its replaced by a W and an L. How can I fix this?
Hi there,
Firstly thank you for using the theme and for this problem – I guess you having the sharing static resource problem ( you can read more on https://premium.wpmudev.org/forums/topic/cross-origin-resource-sharing-error-for-domain-with-www-to-non-www ) . Solution for now is you need to contact to your hosting provider and ask them to help you.
Also, if you need to support about the theme from us. You must to buy a license of the theme on ThemeForest and create a new ticket on https://support.la-studioweb.com . Our support team will help you
Thanks & Regards, LA Team.
Thank you for the quick reply. This problem also happens in your demo. I downloaded via evanto market by the way. I’m getting this error when viewing in internet explorer: “CSS3114: @font-face failed OpenType embedding permission check. Permission must be Installable.” It looks like you guys didnt include a .woff font file, thats my theory so far. I just dont know what code to add to include the files.
So after including the other font file formats im still getting the error. Could you look into this please?
Nope you’re right! it was a sharing static resource problem. Cheers guys, keep up the good work. lovely theme.
Thank you so much, if you have any question please contact us. Our support team always here to help
will you be compatible for gutemberg?
Hi there,
Firstly thank you for interested the theme and for your questions – Yes, currently the theme is compatible with Gutemberg at the base level. However, in the future we will release updates that will support maximum with them,
Hope this help you Best Regards, LA.
Hi How to show always add to cart instead of rollover?
hi visualdevelopment
Thank you for using our the theme. Please open ticket on https://support.la-studioweb.com. Our support team will help you check it
Best Regards, LA Team
hey there, trying to install the theme but it fails due to “missing style.css”
can I get the updated files? downloaded from envato elements
Hi there, I am sorry for late response and to solve this problem please create a new ticket on https://support.la-studioweb.com . Our support team will help you.
Thanks & Regards, LA.
Still no update yet? Do you have a date?
Hi there, I am so sorry about that but the next version has been released – Please check your mailbox
Thank you.
Amazing thank you so much
Hi there, Thank you for your patience. Also if you have any questions need help, please create a new ticket on https://support.la-studioweb.com/ and give me your ticket ID. I will help you as soon as possible
Thank you so much.
Hi I’ve got 2 tickets on support #1664631 and #1665170
thank you
Hi there, Please don’t worry, I check your ticket but i am sorry for don’t reply you because I am fixing some the bugs of this theme and I hope it will be done on today, So I can make it release very soon
Best Regards, LA.
Hi, would you mind to reply once the bugs are fixed?
Thank you
Hi there, Please check my response on the support pages. Thank you
Hi, have replied
Hi you said the theme would be updated 4 months ago. I’m having problems with plugins now, when is the update? 
Hi there, I am sorry about that but could you create a new ticket on https://wpelite.ticksy.com/ and give me the ticket id. I will help you fix it before the next version is released
Thanks & Regards, LA.
Such a good template, with a great service! My look exactly as I imagined thank to LA-Studio wonderful team.. Thanks!
Hi italy300
Thank you so much. If you have any problems, please contact. We will help you. If you like theme, Don’t forget rate us 5 star
Best Reagards, LA.
Hi I posted a few tickets more than a month ago, and you didn’t answer yet. Can you check my tickets? My user is Itay300 as in here… Thanks for help
Dear @Itay300, I am so sorry about that but could you email to me about your questions ? I will check it for you. and info@la-studioweb.com is my email address
Thanks & Regards, LA.
Thanks for the fast reply. I’ve emailed you my questions.
Itay
Why have I had no support
Hello, can you please help us know why our template is not responsive? https://aldonero.com/
Hi there, It look likes you’ve removed the <meta name=”viewport” content=”width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no”>
on the <head> tag of the theme. So to solve this problem please create a new ticket on https://wpelite.ticksy.com . Our support team will help you
Best Regards, LA.
Hi there, will you be updating files to be compatible with the latest woocommerce and WordPress themes? Many thanks.
Hi there, Please don’t worry, the next version of the theme will be released soon. Best Regards, LA.
That’s great news – thanks so much!
Hi there, any update on the above message regarding a next version of this theme to make it compatible with the latest version of WooCommerce? Thanks.
I’d also like to mention that the checkout on mobile is not responsive (See on your demo http://cosy.la-studioweb.com/checkout/ – the button is cut off and the text does is not ‘wrapped’ in the box…) This is the same on my site. Will this be updated as well? Thanks.
Hi elegantlylovely
We have plan for update theme in next week. When we updated, we will reply to you
Thank you
Hi there LA-studio – any update on this? Looking forward to your reply. Thanks.
Hi there LA-studio – two weeks ago I sent this message: I’d also like to mention that the checkout on mobile is not responsive (See on your demo http://cosy.la-studioweb.com/checkout/ – the button is cut off and the text does is not ‘wrapped’ in the box…) This is the same on my site. Will this be updated as well? Thanks. Can you please get back to me on this? I am losing sales as people drop off on the checkout when on mobile. Thanks.
Hi elegantlylovely
Sorry for late response. Our support team will check your issues and reply to you in Monday next week. Today is Sunday, we not work. Don’t worry, we will check and reply to you
Best Regards, LA.
Hi there, any update on this? It’s been over a week now. Thanks Anine
Thanks so much for updating the theme, much appreciated!
Hi elegantlylovel
Thank you for purchased our theme. We hope you love it, if you have any problems, please contact. Our support team will help you
Thank you.
Best Regards, LA
