52 comments found.
The carousel widget is not loading – sometimes it does, sometimes not – I checked on different browsers, deleted cache.
Hi, contact me via my support area please and provide admin access
Can I change drop down to be stocks instead of crypto?
Hi there, unfortunatelly no. In your case you have to change code
Hi, Can I use this theme’s features to display foreign currency exchange (not crypto, just foreign currencies)
Hi there, if you have such plugin or widget, you can use it
Hello! How can I delete the link on the “thumbnail-attachment” when I am on an article page please? Thanks
Hi, you have to edit code
Thanks, can you please tell me what to change? Thanks
Open a ticket please
Hello, where to find the v2.1 changelog please?
Hi, we updated plugin. See changeling folder
Hello, is there any way to prevent the functions.php to crop the post images when uploaded? It’s very annoying. Thanks a lot!
Here is what I have:
add_image_size( ‘cryptex-660×415-center-center’, 660, 415, array( ‘center’, ‘center’ ) ); add_image_size( ‘cryptex-430×465-center-center’, 430, 465, array( ‘center’, ‘center’ ) ); add_image_size( ‘cryptex-950×620-center-center’, 950, 620, array( ‘center’, ‘center’ ) ); add_image_size( ‘cryptex-315×310-center-center’, 315, 310, array( ‘center’, ‘center’ ) ); add_image_size( ‘cryptex-1120×520-center-center’, 1120, 520, array( ‘center’, ‘center’ ) );
Hi there, do you mean featured images?
Yes!
Hi there, you can change values, but you need some sizing in any case
Could you please tell me what to write in order to avoid the images to be cropped? Thanks!
Hello, Whenever I am trying to activate the Crypto plugin it renders a fatal error message (uncaught value error). What could be the issue ?
Hi there, contact me via my support area please https://velikorodnov.ticksy.com and provide wp-admin access. I guess the problem is with your php version. Try php7.4
Thank you, Should I buy wp bakery license to customize the theme ?
No, you don’t need to buy it
Hello, I have a PHP fatal error since the 1.9 update, can you please have a look? https://democryptos.com/
Here is the message: Fatal error: Uncaught Error: Call to undefined function cryptex_dummy_widget() in /home/martin/www/democryptos/wp-content/themes/cryptox/template-parts/footer/footer-widgets.php on line 30
Any idea why? Thanks
Hi, have you updated all plugins?
Which ones? All my plugins are up to date… Do you need the /wp-admin/ infos? Thanks
Contact me via contact form on my profile page please
Done, thanks
Thanks, I replied you
Where? I didn’t receive any email (checked the spam), my email is royal44(at)hotmail(dot)fr
Yes, I wrote you: Hi, provide ftp access or cpanel. I want to check php settings
Sent by private message! thanks
Hello, did you receive my private message? I still have the fatal error and didn’t receive any email from you… Thanks!
I replied you via email yesterday. Please check your spam folder
I’m sorry but I don’t receive any of your emails, I checked spam and my blacklist emails. I usually receive 100% of the emails… What can we do?
Do you have alternative email or contact me via Facebook please
I just sent a private message to https://www.facebook.com/monkeysan/ !
replied you
I can’t understand you guys. Why are you selling this faulty theme with full of bugs inside? Every time we’ve to come to your support begging for help? Can you imagine, your theme last updated version was released on Aug 2021. And we’re living in march 2022. Please stop selling this theme, if you can’t update its version. I hope it make sense to you guys!
Hi there. I update plugins in our repository and to get plugins update, I don’t need to update theme each time
NOW, i’m getting “The license is not verified.” issue from theme panel. Please look into my recent ticket updates, and made fixes accordingly.
I will check your ticket shortly
Hello. Support ticket send on your website. would love your fast response. Thanks!
Hi mate, I replied you. Today is Sunday and I’m out of office
Thank you!! appreciate your response on Sunday!
You are welcome
I can’t install the plugin in HostGator
Hi there, contact me via my support area please https://velikorodnov.ticksy.com
Please can i use automatic rss feeds plugin on this theme?
Hi there, which plugin do you want to use? I think it’s possible
WP AUTOMATIC PLUGIN
Hi there, yes, you can use this plugin
please how can i use the twitter api am getting this error: 400: Error 215, Bad Authentication data.
Hi there, you have to connect your Twitter account
i tried but the fields on the Twitter developer accounts and the ones on my WordPress portal are not the same nothing like: OAuth Consumer Key: OAuth Consumer Secret: etc on the Twitter portal
Hi, my support area is here https://velikorodnov.ticksy.com
Greetings, I just got the theme, I do have an issue that the page broken after I removed Meta Widget, Please Help! Thank you
Hi there, open a ticket via our support area please
Hello, do you know how I can edit/disable the “Share this” buttons on post pages please? Thanks!
Hi there, do you want to hide this block?
Yes please!
Add custom css
.share-wrap:not(.v-type) {
display: none;
}
Hello I installed this theme. But installing Cryptox Theme – Functionality after my site critical error. How fix this?
Hi there, contact me via my support area please with wp-admin and ftp access https://velikorodnov.ticksy.com
sent mail
replied you
Hello, Since the last Wordpress update, I have a fatal error in the Theme Options, can you please help me? (I tried to click “save”, to activate/deactivate the license…) Screenshot: https://pasteboard.co/Kdos0RQ.jpg
Hi there, contact me via contact form on my profile page and provide admin and ftp access
Hello, I sent you the wp-admin and FTP access! Thanks..
Hi there, I will check your email in the morning
Hello, thanks! Did you find a solution? I updated the theme but the error is still here
Hi, I replied you in the morning
Hello, I didn’t receive your email… can you please send it to contact (at) worldissmall.fr ? Thanks
I wrote you that you sent me ftp access. I need wp-admin access
I sent you the wp-admin and the FTP access already by private message! Sending them again…
Did you send me today?
I just sent the access again 1 min ago, did you receive them?
You used old functionalityplugin. I updated it
I am looking for some instruction on how to assemble this theme, any available? Thanks
Hi there, contact me via my support area please https://velikorodnov.ticksy.com
thank you so much
You can support me with 5 stars here https://themeforest.net/downloads
Hi, I had bought 2 license before few months. Earlier I was using one on Myvaluestocks.com and other on its sub domain. Now I have deleted subdomain and making a new site Myvaluestocks.ca where I need to activate second key…But I am seeing error that key is activated on subdomain. Can you help please?
Hi mate, write me via my support area please https://velikorodnov.ticksy.com
Your theme is very disturbing because of side widgets. If I remove those Widgets all Theme DITURBED. How to remove side widgets?
Hi there, thanks for purchase. My support area is here https://velikorodnov.ticksy.com widgets you can find Appearance—> Widgets
