Discussion on DDoc - Documentation and Knowledgebase WordPress Theme

Discussion on DDoc - Documentation and Knowledgebase WordPress Theme

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23 comments found.

demo are not working

Hi, Please create a support ticket on our support portal, and we will help you resolve the issue. https://droitthemes.ticksy.com/

I just purchased, your side widget on your page and mine are broken (Cut off, big headers etc)

https://ddocwp.droitlab.com/docs/saasland-wordpress-documentation/color/shortcode-color-change/

Also, I would like to create 4 different documentations, eg LMS documentation, App documentation, etc. How do I categorize this and ensure that anyone can add to the list without needing to add a menu or anything like that

I sent an email through the support system and haven’t gotten a response so I will leave a comment here.

How to disable Ajax? Ajax on the WeDocs pages doesn’t render shortcodes. if I can load the pages entirely then it will fix this problem, but I will need to disable Ajax. is this a possibility?

Hello, We have not received any ticket about this. Please open a support ticket for more help through the following link; https://droitthemes.ticksy.com/

Thanks

I need a guide details for remove Buy DDoc button in themes?

Hi,
We replied to your ticket on the same day you created the ticket.

Hi,
We replied to your ticket on the same day you created the ticket.

Hello DroitThemes, We’ve opened a support ticket regarding some features, and are awaiting answer. Could you take a look when you have the time? #3388365

We replied to your ticket.

Hello! First I would like to say that I love your theme! GREAT WORK!

I am trying to do the following things, but I am unable to find where I can perform the changes:

1. Change the LEARN MORE button text on the doc list widget. 2. I would like to only display 4 items in the doc list widget. This is to create symmetry and not have massive lists of documents and then smaller ones, which will throw off the balance.

Here’s the URL in question: https://p97netdev.wpengine.com/

I would greatly appreciate your guidance on the above! Thanks again!

Hi, Please create a support ticket here;

https://droitthemes.ticksy.com/

Just did!

Installation is very practical. Thanks. But I couldn’t find any documentation on Doc management. I imported demo content. And I had a hard time finding the list of documents. For this, I access the Doc categories and click on the “Total” column value of any category. There is no link like blog post list. When I click on the WDoc link it directs me to the category. I struggled for 45 minutes on how to add Doc. And I got angry. I shouldn’t create a support request for this.

It should have been included in the theme documentation.

Hierarchy management is really hard to understand. Please complete these topics.

Hi, Please follow this documentation : https://docs.droitthemes.com/docs/ddoc-documentation/

Please be assured that your site still contains the above issues and reach out via support ticket through the following link;

https://droitthemes.ticksy.com/

Can I let writters writte documentation and uplaod pictures ect… This is just for permitted writters to upload and writte toturials.

Yes, you can write any doc and upload media files as needed. The DDoc theme is designed for building documentation, knowledgebase, product manual, and user guide, websites.

Does this work with EasyDoc or BetterDoc under the hood?

Currently, it is only compatible with weDocs.

The search function in wedocs does not work on topic pages.

Hi, We’ve already replied to your ticket. Please check your mail.

Hi, before purchasing, I would like to know how does your Search work? Do we need to manually tag some keywords for every single document?

Hi, You don’t have to tag certain keywords for specific documents. You can check it better by visiting the demo;

https://ddoc.droitlab.com/

Hey there,

question before buying: In the documentation there are categories on the navigation and then the sub points. Is it possible to make a deeper structure? Or is there only one set of categories (the ones you can extend and collapse, for example “Getting started” with the sub points “Theme installation”, “Required Plugins” and so on).

Keep up the great work and thank you in advance!

Yes you can add multiple set of category that you can extend and collapse.

hello can I add the knowledge base articles using the standard Gutenberg WordPress post editor or does this require to always use elementor?

Yes you can add knowledge base articles using the standard Gutenberg WordPress post editor.

“Table Of Content” inside post available?

Yes, Available..

1.) When I click on different sections, it appears the sections are loading via Ajax and the breadcrumbs don’t change. This is also happening here on the demo: https://ddoc.droitlab.com/

However, the behavior is correct on your docs page here: https://docs.droitthemes.com/docs/ddoc-documentation/

The user must hard refresh with CTRL + F5 on both the demo and my install to change the breadcrumbs on the page.

2.) Also, the wedocs plugin documentation does not show that it has categories enabled. Are they suppoed to be enabled in the dashboard?

3.) Finally, the “next” and “previous” buttons don’t take you to the next section, instead they take you to the next article. Why is that the case? This behaves this way on the demo, but not on your documentation website as well.

Hi,

Please create a support ticket here;

https://droitthemes.ticksy.com/

Hi and great theme.

Presales question here: Can a user upload files, documents and video? Do you have a demo version of backend? Can’t seem to register.

Yes, you (the site owner) can upload files, documents and video.

Can you get the same result without using Elementor?

We can, but we are not doing this for now. May be in future, using default Gutenberg.

I installed the theme on my website but the wedocs plugin does not work withe theme the import demo data of your style is really terrible !!!!!

We have fixed that, too.

Thanks!

The theme setting related to the header logo does not work can you please fix this bug too?

We have fixed this and updated on ThemeForest. Please update the core file and you will get the latest update.

Wich is the minimu PHP version required for this template?

Hi, You should use minimum PHP version 5.0 to use this theme.

We receive an error about our PHP versione but we have version 7.4

Please create a support ticket: https://droitthemes.ticksy.com/submit

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