454 comments found.
This is happening when i try to add a demos to the website, please help?
Se produjo un error al recuperar el archivo de: https://cloud.ajdethemes.com/definity-wp-demo-import/01-demo-main-mp/definity-demo-main-mp.xml! Razón: http_request_failed – cURL error 60: SSL certificate problem: self signed certificate.
please help
You are using wrong import file.
im trying to import in wordpress via One Click Demo Import and there’s this error “Se produjo un error al recuperar el archivo de: https://cloud.ajdethemes.com/definity-wp-demo-import/01-demo-main-mp/definity-demo-main-mp.xml! Razón: http_request_failed – cURL error 60: SSL certificate problem: self signed certificate.”
how can i import the demo import?
You are using some old links, here is the demo you are talking about: https://demo.definity-wp.ajdethemes.com/op-main/ – everything works fine.
I usually offer to setup the demo for you if you have trouble installing it yourself even though that is outside the support scope, but since you went ahead and rated it you get now support that match your rating.
i downloaded it from “All Files & Documentation” and this link is in the files… how can I get support I bought it 1 month ago…
Here is a link to the import files for the demo in question.
Hello! I have a client (trustorgs.com) that is running the Adri theme on their website. We just moved their hosting to a new host, and in updating all of the plugins they have, we discovered that when we try to update the Elementor plugin, it causes a fatal error on the site. Right now we’re on version 2.0.1 of the theme. Can you tell me if there is any update to Adri, and if so, could we get a copy of it to fix this issue?
I’d sure appreciate any help you can provide.
Thank you,
Todd Whittle on behalf of trustorgs.com
Hi there,
the latest release is v3.3 of the Adri theme. Try updating the theme to the latest version – redownload the item, update the theme, then updated the bundled theme plugins (that is causing the error) via Appearance > Install Plugins.
P.S. this is the comment section of another theme not the Adri WP theme.
Have a nice day,
Viktor | Ajdethemes
Elegant theme, well done. Does it support RTL now?
Thanks, unfortunately there is no full RTL support on this theme.
Thank you for the quick response!
We went ahead with the manual import using the files from the assets folder as suggested. The import worked, but some elements required manual setup, which took additional time. A few components also seem a bit outdated.
Just checking if there are any recent updates, recommended settings, or best practices we should follow to ensure the theme functions smoothly and remains compatible with modern WordPress setups.
Appreciate your guidance — thanks again!
Glad to hear that, it is a classic theme and it works fine with the latest WordPress versions.
Update is planned for the theme in the upcoming months. I could send you link to update the bundled third party plugins but your support is expired.
Have a nice day,
Viktor | Ajdethemes
Not able to Import the demo content- Here is the error received
Import Failed Whoops, there was a problem importing your content.
❌
An error occurred while fetching file from: https://cloud.ajdethemes.com/definity-wp-demo-import/01-demo-main-mp/definity-demo-main-mp.xml Reason: http_request_failed – cURL error 60: SSL certificate problem: unable to get local issuer certificate.Hi there,
that might be an old link.
Just use the manual import, you have all files bundled with the theme in the assets folder (in the main folder when you download the item with all files).
Have a nice day,
Viktor | Ajdethemes
An error occurred while fetching file from: https://cloud.ajdethemes.com/definity-wp-demo-import/04-demo-fs-video-op/definity-demo-fs-video-op.xml! Reason: http_request_failed – cURL error 60: SSL peer certificate or SSH remote key was not OK.
Hi there,
probably server issue, it would be resolved, you can try again after some time.
Have a nice day,
Viktor | Ajdethemes
Import Customizer Select a DAT file to import
The DAT file was not found, resulting in an undefined error
The link is updated with the customizer file + latest version of the bundled plugins.
Have a nice day,
Viktor | Ajdethemes
The demo was not imported. It is showing an error.
An error occurred while fetching file from: https://cloud.ajdethemes.com/definity-wp-demo-import/09-demo-freelancer-op/definity-demo-freelancer-op.xml! Reason: http_request_failed – cURL error 60: SSL certificate problem: self signed certificate.
Hi there,
switch to manual import (Appearance > Import Demo Data > Switch to manual upload), then upload this files for the demo (Freelancer OP).
Hope this helps & have a nice day
Viktor | Ajdethemes
Import Customizer Select a DAT file to import
The DAT file was not found, resulting in an undefined error
the theme does not uses customizer, is uses redux for theme options, you don’t need to upload customizer file. Options file should be uploaded to redux.
Will this theme be updated with a newer version of WPBakery?
Also, I cannot access the documentation.. I get a 404 error when it attempts to launch your site.
Hi there,
yes, there will be an update early this year for the theme.
You can access the documentation here.
Have a nice day,
Viktor | Ajdethemes
will this theme be updated with a newer verison of WPBakery?
Hi there,
yes, there will be an update early this year for the theme.
Have a nice day,
Viktor | Ajdethemes
I just purchased this Template and the Demo Site import feature does not work.
Hi there,
what demo are you trying to import?
Please can you tell me why portfolio filters do not work and how to fix that
Be free to check the theme directly I think you still have creds if unclear – thanks!
It is explain in detail in the documentation, I don’t remember the exact steps to setup the filters.
Hi! We cannot import actual demo data because your website seems to be broken. Pls can you check?
Theme licence ea1ca17b-5b22-43b0-ab87-e423d635d1b1 – 4 Sep 2024
I cannot import demo data domain/and or links are broken
Hi there,
currently with have some server problems that will be resolved any moment.
Try the import later.
What do you mean by „any moment?“ Domain is now down for more than 48 hours
Website is now down for five days. Do you have the chance to provide demo data within previews somewhere else or can I send a screenshot of version we used? We need to install demo data I cannot say which is the right one
Hi there,
everything should be working now as normal, including the imports.
Also, here is a link to the latest version of the bundled plugins so you can update them also.
Have a nice day, Viktor | AjdeThemes
Hello Viktor, unfortunately that is not the case. The import previews in Wordpress are missing so I don’t know what to import so that it fits our layout. The import links don’t work either. How do I proceed now?
Just share the admin credentials(via contact form on my profile page) and state what demo you want and I will import it for you.
Did you get it?
Hello there, I’ve got an issue with Contact Form 7. When pressing enter it is running in infinite loop. No email is sent. Thanks,
Hi there,
the contact forms all work fine, you probably have trouble configuring it. Be sure to check the CF7 documentation here.
Have a nice day,
Viktor | Ajdethemes
I went through the documentation and configured the form. I de activated all plugins still not working Any other idea ?
There is no problem with the contact from, it works fine. Just watch a youtube video how to configure it. I can not do task like this for you, this is not theme related.
Hi, I have built a website with your nice template (see www.image-composing.de), all works well for now, except that in the MOBILE menu I have a white text color on white background. I do not find how to change that. (funnily it on subpages the text color in the menu is black, which is fine).
Hi there,
you can add a media query to target the mobile screens and change the text color to what you like:
@media (max-width: 1260px) {
.navbar .navbar-nav li a {
color: pink;
}
}
you can use the !important flag to inforce the rule if you have overwritting problems.
Have a nice day,
Viktor | Ajdethemes
Hello, I’m using your theme.
I’m using wordpress on Lightsail Amazon.
I have my domain at Godaddy.
It worked normally.
But I went to put the SSL (Really Simple SSL plugin) and the slider revolution does not work.
You can check it here: ednuai.com
Can you help me?
regards, eduardo nuens
Hi there,
this sounds like a problem between the slider resolution plugin and the really simple ssl plugin. You are better contacting the support of the one or the other, because this is not theme related and I have not experienced this before.
Have a nice day,
Viktor | Ajdethemes
Hello there, I have a weird thing happening with Slider Revolution. The video from youtube is going well until i scroll down. When i go back to the top video stops and blinks. See Video Screenshot here :
https://www.youtube.com/watch?v=wrUCaH9fjbYAny idea ?
Thank you,
Hi there,
I have no idea this sounds like a plugin related problem.
Send me an email via the contact form on my profile page and I will send you a link to update the plugin in question to its latest version.
Have a nice day,
Viktor | Ajdethemes
Morning Viktor,
I have installed the latest version of the plugins and still get this problem. The problem is nos occuring with the video by default provided by Slide Revolution though.
Maybe the format of my video, but it seems strange because it was imported in youtube and works well there, Slide Revolution uses the link to youtube to read it.
Thanks for your help, Guillaume,
I have not experienced this problem that you are describing so I can’t help you. Trying reading the sliders plugin documentation.
I would like to open a ticket with their support but i don t have access because it was bought through your bundle. Can you help ?
I can’t help with specific use cases like this, I can only help you if there is an error that is also show in the demo.
I just purchased this template and cannot upload the files successfully from definity-wp-demo-data.xml. The images does not get imported. This is the error message I get. I did not post the entire error message:
Import WordPress
Failed to import Media “Feature Cards Img – Item one image” Failed to import Media “Feature Cards Img – Item one image” Failed to import Media “Feature Cards Img – Item one image” Failed to import Media “Feature Cards Img – Item one image”.......
Hi there,
You can ignore those warning.
Have a nice day,
Viktor | Ajdethemes
I wish I could but the images do not import. I reinstalled Wordpress but I had the same outcome. I increased the file size via php.ini. No change.
I really need this site up and working. Can you assist or tell me what I need to do on my end?
Hi,
please share you admin credentials and login url (via the contact form on my profile page), state what demo you want, so I can look into this.
Best,
Viktor | Ajdethemes
Hello , Any possibility to use this template for a Multi Language website ? Thank you !
You should be able to use it, the theme is has .pot file and support for WPML plugin.
thanks, just installed WPML Plugin.
1. One Page links are no longer recognized in the translated language (maybe because the URL is now …./es/#who-we-are ? Any idea ?
2. Share in Social Network & Like are now visible in pages (except HOME) although they are unchecked in the backoffice
3. i received an error email from wordpress saying that there is a problem with WPML Multilingual CMS. WordPress versión 6.4.3 Tema activo: Definity (versión 3.0.0) Plugin actual: WPML Multilingual CMS (versión 4.6.9) PHP versión 8.1.27
Thanks for your help,
1. You create the one page ids – they can be anything you like, check the documentation about one page setup.
2. Go in theme options social links and put the cursor inside the filed and delete everything for each field that you want to be empty, even if the field looks empty.
3. That is problem with the plugin wpml, you can ignore that email if there is no actual problem and translation works.
Have a nice day, Viktor | Ajdethemes
Thank you for your quick reply,
1. Sure, that is working great in default language but not with translated language. I made a video for you to see : https://youtu.be/wrUCaH9fjbY
2. Tried, still appear
3. Ok, perfect
Hi,
1. The Ids in the code for the menu items should not be translated (#my_section_name), they are not visible to the end user – you are translating them so that creates the problem.
2. Will fix this in future update, try with css display none to the elements that you don’t want to show. Share the url of the page in question and i will send you the css.
Good Afternoon,
1. Great, solved. Thank you !
2. Which css file should i modify ? Where do i access them ? - https://nomdusite7.wpcomstaging.com/fr/gestion-hoteliere/ - https://nomdusite7.wpcomstaging.com/es/gestion-hotelera/ - https://nomdusite7.wpcomstaging.com/es/desarrollo-del-concepto/ - https://nomdusite7.wpcomstaging.com/fr/developpement-du-concept/ - https://nomdusite7.wpcomstaging.com/fr/services-de-pre-ouverture/ - https://nomdusite7.wpcomstaging.com/es/servicios-previos-a-la-apertura/ - https://nomdusite7.wpcomstaging.com/es/operaciones-y-automatizaciones/ - https://nomdusite7.wpcomstaging.com/fr/operations-et-automatismes/ - https://nomdusite7.wpcomstaging.com/fr/2023/11/02/comment-les-societes-de-gestion-hoteliere-soutiennent-les-hoteliers/ - https://nomdusite7.wpcomstaging.com/es/2023/11/02/como-ayudan-las-empresas-de-gestion-hotelera-a-los-hoteleros/
Hi,
those social sharing links are not from the theme, they are from third party plugin that you have.
Hello there, thanks for your answer.
They appears when installing the WPML Plugin. That is the only plugin i have installed. Any idea why ? I guess it is native in Wordpress, do you happen to know where i can access the css associated ?
Thanks again,
Hello there, Any idea ?
social links are not from the theme.