39 comments found.
I recently purchased this team intending to use the html documents. I don’t see html files included. Can you provide these files?
Hi,
If you need access to our paid files, we kindly ask you to open a ticket in our support system. To do that, just follow the link below and create a support ticket. Once you’ve done that, we’ll be able to provide you with the HTML files you’re looking for. Thanks!.
Click Here To Create Support Ticket on SmartDataSoft support system
Thank you, SmartDataSoft Team
hi. I received an email saying that I can download updated theme. How do I update the theme? Thanks
Download the latest version and upload the theme zip file, it will update theme Thank you
Thanks. I get a message saying Our theme license system has been changed, Please active again your theme license. However, I can’t see where to activate license again. Please let me know.
also, I can’t upgrade detox.core plugin. I am not sure how to fix this problem
Hi
The plugin installation is giving issue too because of the license. So please Follow the below documentation to do that,
https://smartdatasoft.com/docs/gen-docs/new-license-system-in-theme/
Thank you, SmartDataSoft Team
hello, i want to revoke and activate again the key for same domain. how can i do that?
Please anybody can help us?
You need to deactivate the licence from you backend then activated same domain
How can i deactivate? i dont find any way to do that! please give me instructions please.
Their is a link of my account bellow the activation button, click their and login your account and deactivate the licence from my account. Thank you
where is that link SmartDataSoft ??
my.smartdatasoft.com
Hi, its the support team reaching out to you.
If you are facing any issue installing the Classy add-ons for elementor then you can ignore it. your demo will be imported even though it is a required plugin. We will let you know as soon as the issue is fixed. Till then don’t worry about the issue. 
Thank you, SmartDataSoft Team
Hi I want to be reimbourse because I cant use your theme. Mine php time limit is not enough and I cant fix it.
If you do not increase time limit then use without demo. Demos import need php limit much other wise content will not import correctly
Hello, can we have pop up page in an element ? or anyway to create a pop up new page?
Hi
You have to use the default Elementor element for that. You can follow this Elementor documentation for that.
Thank you, SmartDataSoft Team
i clicked in detox but not ACTIVATED!!!
Dear Sir or Madam
Does the theme support RTL languages? Does the theme have landing pages? Does the theme support WPML plugin for Multilingual content?
Yours sincerely, Omid
Does the theme have Landing Page?
Hi
We are sorry that this theme doesn’t support RTL. But it does have landing pages and also supports WPML multilingual plugin.
Thank you, SmartDataSoft Team
Hi
I am sorry I didnt understand your issue. Can you please send us the screenshot of the issue you are facing?
you, SmartDataSoft TeamHello, where is says that can i insert bullet in text? and also how can i duplicate one button name more… how can i duplicate ?
Hi
In that case, As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft support system
Thank you, SmartDataSoft Team
- text
i cant find that bullet sir.
Hello, can i replace the Static Menu , with another , which i created in MENU ?
Hi
Yes, you can do that from appearance >> menu.
You can follow our documentation on that.
Thank you, SmartDataSoft Team
Where can i change text and icon in Footer ? my site is megabytenet.gr and where can i change logo picture in header menu ?
Hi
Check the footer template selected from the theme options https://i.imgur.com/Biolnma.png
Then edit it using the elementor editor from the saved templates https://i.imgur.com/EkVczbV.png.
Thank you, SmartDataSoft Team
Hello, is this template multi-lingual capable? Does it include a complete wordpress version? What is the php version required?
Yes need wpml and php 7.4+
Does this theme support woo commerce plugin
Change domain now, no matter how much I put my purchase code, it does not allow the plugins to be installed to import it again, your product sucks.
Hi,
I just searched your username in our database and didn’t find any site registered. May be I need to look into your site for the problem you are facing.
Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft suport system
Thank you, Asif Mahmud, SmartDataSoft Support Team
Hello,
How to change font and size within the block! We found no option 
Hello Sir, Do your website has an admin panel?
Not. Sure what admin panel you are asking. It is wordpress theme Thank you
Hello Sir, thank you for the response. I mean by admin panel, the backend end where I can edit my website contents and where I can add new products, etc
Hello, It is WordPress theme you can check wordpress admin panel, how post and page work. Our theme based on wordpress
Thank you
Where I can find Activation code or how can I register product ?
EDIT. Ok I found it in my email 
sorry
Please follow this article https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Thank you
I want to install this theme on my site? Can you check my site?
https://www.ilanekle.net.for technical support open ticket in https://support.smartdatasoft.com Thank you
Can we use javascript d3.js library inside this template
You can try we have no idea. Thank you
How do I deactivate a code from a site is no longer working to a new one?
You can deactivate the licence from old site and then activated in new site and then test. It will work Thank you
it is compatible with WP 5.5? I do not see recent updates
Yes, it is compatible with 5.5. You can update wordpress version.
