67 comments found.
I must say, your themes are beautiful, and I admire your work.
Is it possible to also receive the product introduction page template after the purchase? [https://preview.themeforest.net/item/digic-electronics-store-woocommerce-theme/full_screen_preview/31872308?_ga=2.91833178.1769759926.1694573352-111010967.1688470303]
Thank you kindly
Thanks for your respond! To better understand the item, you can read our user manual.
Hello,
I want to put a ticket, but I do not see Digic option.
Therefore, I cannot put a ticket.
Is this theme a mobile-responsive one?
Sincerely,
Ali
Thanks for your respond!
However, the Digic directory is available at the support forum: https://prnt.sc/0m0sZQJCjyfT Please check and try again.Out of stock products are showing even check option in woocommerce inventory settings. How to disable showing out of stocks items on this theme?
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.bwp-filter-content not showing in live browsing. but when editing it works
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.Hi can you tell me how i can hane logo size?
Thanks for your feedback!
You can add this css code to increase logo size: .bwp-header .wpbingoLogo img { max-height: 100px; }
The demo does not work. Can you check it?
Thanks for your respond! Demo still works fine, please check again: https://prnt.sc/jYMQxx2wz7W5
Whenever i make change to the mega menu items its does not reflect of the website. I need help please
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hello,
I was upgrading woocommerce on a test basis and the main image of the products now took a size of 416×416px when before it was 600px. I checked “Customizing > WooCommerce > Product Images” and the values are fine. Then I regenerated all the images with the “Regenerate Thumbnails” plugin but it still shows the images with that size.
I would like to know if there is any solution that you could provide me, because I already tried installing the test base three times, I disabled all the plugins, but the error continues.
Thank you very much!
https://i.imgur.com/1BxOoCf.pngThanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Thanks for your answer! I can’t make a ticket because my license expired 1 month ago, that’s why I’m posting it here.
Thanks for your respond! However, our technical team can only assist you through the support forum. Hope you understand and sympathise.
Hi, I just bought the theme but not able to import demo automatically. It said to do a manual import, which is too tedious. Pls advise what I need to do. Thanks
Sorry, here the message: There are no predefined import files available for this theme. Please upload the import files manually below.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Sent support request via link. Pls check and advise. Thanks
Thanks for your respond! We have responded to your request for support. Please check the ticket.
how can I remove FREE SHIPPING ON ALL ORDERS OVER $75? this shows up when I click The cart icon, see screenshots: https://prnt.sc/L2tSNnkz1mPF
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Theme wpbingo core plugin issue. I am facing issue with wpbingo core plugin. Not able to find latest version of plugin. Can you provide latest wpbingo core because my website is not showing wpbingo core elements with elementor 3.7.1 .
My support has expired.
Thanks for your respond! Please renew your support package and send us a support request via the forum: https://wpbingo.ticksy.com/ We can only check when we know your website information.
wpbingo team, Let me clear one thing. Its a straight forward bug. Why i renew the subscription for the bug. My website is working fine 2 weeks back. Plugin automatically updated and my home page format get disturbed. Here is my website link: atmall.pk No error show in console. Kindly check and update!
Thanks for your respond! We have tested the item on the latest version of the plugin and everything is working fine. We cannot find out the reason without your website information. Also support time is evanto’s general rule. Hope you understand and sympathise.
how to update this theme?
Thanks for your respond! If you have not customized the theme folder. You can download the latest version from themeforest and replace the current theme folder.
Can I search for a specific store on the maps here?
Thanks for your respond ! This feature is not included.
footer is not editable.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
The homepage title is not updating after changing on Customize > Site Identity. It still shows the home page name “Home 1 – Site Name”. Please help me to update the page title. If you can help around here, it will be better, because there may be other people with the same problem.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi there,
Why is your support section not working? how do i request for support? please advise!
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
The best theme I think so far, but I have a question… on the shop page there are several pages and how do I choose and put it to be the default?
if you can help around here, it will be better, because there may be other people with the same problem
Thanks for your respond ! You can configure it in Theme Options : https://wpbingosite.com/document/digic/#configuration_product_archives
I want to choose just the default version to be my store page, how do I?
Thanks for your respond ! You can disable components you don’t want to use.
Where do I make the settings to change the components?
Why when I try to edit the shop page I get this error?
You need to run the_content() method on this template to allow Elementor to run on this page
PS: This error only happens on the shop page
Any solution?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hello. Please. I could not see where to edit the footer and header. Can you help please?
Thanks for your respond ! Please find out here: https://wpbingosite.com/document/digic/#wpbingo_framework_page
Thanks a lot for the help. Though it did not still work for me. Is it possible to choose another product that can be easily work on? Thanks.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Please, I couldn’t be able to configure this Theme. I have tried all I can but it’s not working for me. Can I please get my refund? Or better still, how do I re-sell the product?
Thanks for your respond ! However, we have not received any of your support requests. If you have problems need help. Please send us a support request. We are always here and ready to assist you.
Hello. I’m still waiting your reply, let me know that to do. Thanks
Thanks for your respond ! We cannot assist you here. If you have any problems, please send us a support request. We will check and assist you. Currently we have not received any support request from you : https://prnt.sc/TDhltLdowa3Y
Hello, I have recently purchased the theme, the register button is not working for me, can you please help?
https://eparts.com.bd/my-account/Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I have bought the theme and install it, I install all the required plugins and activated them. i imported the demo contents, but the top menu and the main menu doesnot appear like the demon one, i checked them, in the menu settings, they are placed correctly, but the top menu,main menu and the categories on the left side doest appear like the demo( home 9), my website: https://www.aelaf.tech i just want to look like the demo, as it will be easy for editing
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
