96 comments found.
Is there an update for this theme? Keep getting this error alert – “Your theme (Drone Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again”
Hello,
You should update the latest version of the theme
Please send us a support ticket here: https://apusthemes.ticksy.com/
Best regards!
Hi! I’m having a hard time changing the theme language/currency, My shopify is already set up in the language I want, however my products are displayed in dollars which is not what I want.
thx
Hello,
Please send us a support request here: http://support.apusthemes.com/open.php
Where do I go to change the size of my logo. My logo is longer and need to make the logo area bigger. You can barely see it.
Hello comanche82,,
You need go to Admin Panel > Theme Options > Header to change logo
Best Regards!
Hello, a huge favor. I bought the item by mistake. I had already bought it before and I used it only once.
I would like to request a refund please, Thank you.
Hello,
Could you send us a support ticket here: http://support.apusthemes.com/ ?
Supporter will check and help you
Best Regards!
I’m glad I didn’t buy it! Pessimo support, theme with some problems reported by customers.
Hello bassanezi,
Please let me know more details about your problems ? We will check and solve it soon
Best Regards!
I Still have same problem , them not installed as excepted, I want return item please and replace it with another one
Hello eyadmn73,
Could you send us your problem via support ticket: http://support.apusthemes.com/ ?
Supporter will help you
Best Regards!
again problem , after updating pages , website some times working and sometimes not , some pages not loaded I lost time and money to update theme Every time I facing a new problems What the problem I don’t know!!!!
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will help you
Best Regards!
Hello Sir I tiered deleted and installing the theme Every time new problem appears Now The header can’t be changed The media not fully exist The content of page not correct I hope fixing it
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will help you
Best Regards!
Same problem , When I try import demo its take to long time , then I received import fatal error, I tried import it too many times , reset WP , incresed memry size , but same error .
Hello eyadmn73,
Could you send me a support ticket here: http://support.apusthemes.com/ ?
Supporter will help you
Best Regards!
The theme is not working properly. There are bugs in this theme. When I try to import the demo I get this error.
Failed to import!
[object Object]
Hello DannyNoot,
Please contact to your server administrator to increase
Max Execution Time => 180Max
Filesize Upload => 64M
After that you need reset your WordPress and reinstall theme + plugins + demo data.
Best Regards!
ok thank you ! the theme and the plugin sticky menu and plugin page scroll id are compatible (because i want to do one page) ? thanks !
Hello,
The theme is available sticky menu.
You can use page scroll id plugin.
Best Regards!
ok thank you very much I will let you know soon (certainly next week). thanks!
Thanks!
Hello ! why the demo is not visible? not accessible ?
The demo is ok now, please check again
ok thanks ! On home1 demo when we see (just after the image of camera) image of drone with description (easy disassembly, robuste structure…), the texte disappear 1 second later(motor and easy disassembly ’s arrow ). Another thing is when i watch the demo (home 1) on mobile this part (image drone with description) doesn’t appear ! and always on mobile, when i show DRONE PRODUCTS the icons for buying are on the middle of the product’s photo (we can’t see the product well) Thank you !
Hello FouzFouz,
Could you shot some images for it ?
I see demo working well
in this forum i can’t join images how can i do?
Hello FouzFouz,
Could you please send me a email here: apusthemes@gmail.com ?
Best Regards!
i sent you email now thanks !
give me a solution quickly please, thanks!
Yes, i will check and fix it soon.
Thank you very much !
Another question, can i replace button “contact us” on slider with a button “watch video”. And can i change the button “contact us” (just before drone product) with a button “shop now” ? thanks !
Yes, you can change button to any text that you want. Best Regards!
yes i know that but i ask you for the button action not text. Thanks
I want to buy this theme and i told you that i want 360 degree viewer on home 1 page . if i buy the theme today it will be in ? Thank you very much !
Hello FouzFouz,
Yes, if you want. I will make 360 degree viewer for you
ok thank you it will be in the demo when i will download it?
Hello FouzFouz,
When you buy the theme. We will customize website for you
ok but i work on local and when i will put my site online i prefere do not give the admin pass for security. Could you lead me for customize it ?thanks!
Hello i just buy the drone theme and when i want to install plugin there is a warning for all plugins. Look at the screenshot i send you on ticket support. Thanks !
this warning Warning: sprintf(): Too few arguments in C:\wamp64\www\camera360\wp-admin\includes\class-bulk-upgrader-skin.php on line 153
Hello FouzFouz,
Please don’t worry about it. And please send me a ticket for make 360 view here: http://support.apusthemes.com/
Hello, Can i use this theme for another product like camera ? And can you tell me if this theme and his plugins are compatible with the new version of wordpress ? Thanks !
Hello FouzFouz,
Yes, you can use the theme fore product like camera.
The theme is compatible with latest version of WordPress + WooCommerce
Best Regards!
ok thank you for your answer ! And can i add in home page a part with 360° product viewer ?
Hello,
The theme is not available 360° but if you want we can customize for you.
Best Regards!
ok thank you how much ? Home page can be customize on back office or with link “customize” ? Thanks
Hello FouzFouz,
I will do it free for you.
You can customize Home page
Best Regards!
ooh great ! thank you very much ! i think i will buy the theme drone next week. I will let you know. a last question : the theme is compatible with wpml or polylang plugin for translation ? thanks!!
Hello FouzFouz,
Yes, the theme is compatible with WPML and Polylang
Best Regards!
I have just purchased the theme and now unable to download . stuck on 30MB . I need it on urgent and now this makes my work difficult . Any solution please ?
Hello Vijayender,
Could you let me know more clearly ?
The download on theme forrest still contains outdated WooCommerce template files. Can you please update the download? All other plugin updates works fine but Woocommerce gives an error after the checkout ( WC cart deprecated since versiin 2.5, Line 4329)
Thank you in advance!
Hello Touchedesign,
We are updating all themes for latest version of WooCommerce
Please wait for done
Hello, I renewed my license for the Drone theme. On the other hand, how does this work for complementary plugins like WPBakery, Revolution Slider?
Hello,
Please send me a ticket support here: http://support.apusthemes.com
The Drone theme looks outdated and not compatible with the new WordPress. And our site is not functional anymore because of this. See: http://prestogel.ro/presa/
See below the message received: Your theme (Drone) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
-Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. -If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
We paid for extra support 6 months and we are looking for a solution to this.
Hello PM_CYP,
Please send me a ticket support here: http://support.apusthemes.com
I’ve just installed to find the documentation doesn’t work, also the plugins you need for the theme are not actually on your site so the theme just doesn’t work?
Hello wannabie,
Please send me a ticket support here: https://themeforest.net/item/drone-single-product-wordpress-theme/16348804/support
I am having issues installing the demo content, every time I try to install it says “Failed to import!”
Hello necipfazilkcmn,
Could you send me your support ticket here: https://themeforest.net/item/drone-single-product-wordpress-theme/16348804/support
I sent mail
I want to return the product
I am having issues installing the demo content, every time I try to install it says “Failed to import!”
Please check your email
????
I sent you an e-mail. I’ve had trouble installing the theme and I want to return the theme …. ???
Hello necipfazilkcmn,
Could you please send me a ticket support here: https://themeforest.net/item/drone-single-product-wordpress-theme/16348804/support
Where can I find the loading motion “file”?. I would like to change the colors of the circling lines.
Hello colordis,
If you want to change color of loading circling.
You need use CSS to change.
file: theme-folder/css/template.css
line: 3666
Hi, there is a white bar at the top of mobile version of site and I cannot see where the settings are to change the color or make it transparent so revolution slider goes all the way to top border. Any help would be much appreciated!
Hello willhenrymiller,
Please send me a ticket support here: https://themeforest.net/item/drone-single-product-wordpress-theme/16348804/support
Hi, I have a preorder question about header/menu. It’s there option to have sticky header in mobile version? Another one question about header in mobile version. It’s option full width because in demo is white border on left and right side. So is this Revolution Slider option? BTW you have warning in footer in drone demo.
Thank you in advance.
Hi. Thanks playercek. I will check and update as soonest Best regards!
Hi. No problem but you didn’t answered on my two questions. Weird. So I’ll try again. I would like to know about banner in mobile version if could be full width without border/margin on left&right side (it looks like bug)? Also I would like to know if menu/header could be sticky also on mobile version. Please answer asap, Thank you in advance.
Hi Space on right sidebar. I will fix it as soonest Menu on mobile . I will customize help you when you buy it Best regards!
Presale Question: I see that the “add to cart” button isn’t visible by default in the shop and single product pages. The customer must mouse over the product image for the “add to cart” button to appear. Also if it’s a variable product the customer should be provided a button “select options” on the shop or single product page.
Is there a way to have the button visible below the product image by default?
I believe that being able to add a product to cart should be obvious and not hidden and require a mouse over to perform it.
Hello aum001,
If you want to show Add To Cart button. You can modify CSS.
It’s simple.
Best Regards!