148 comments found.
HI,
How do I know on which domains the theme has been activated?
I have already purchased 2 licenses but I think one of them is not in use on a domain.
Can you help me please?
Thank you
When I try to activate my license it show me this message for both my Purchase Codes
This purchase code is not for this theme
Please send an email to support@arrowtheme.com and our team will check for you.
are the mentioned plugins such as wp bakery visual composer also included in the pro version?
Yes, we included the pro version in our theme, you don’t need to purchase your license to use them.
Hi,
We are getting error messages on the checkout page. Once we add an item to the cart and proceed to checkout, we see
“We’re not able to process this request. Please refresh the page and try again.”
I have created a ticket in your system
Please follow your ticket, our team will check and response for you now.
I am receiving this message. How can this be fixed?
Your theme (eFarm) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hi,
Don’t worry, that only a warning message and we will update theme soon. All functions still work normally.
Thanks
Hello,
How can we Disable header logo completely? I don’t see a default header template which does NOT have a no-logo option.
Hi,
Please create a ticket on our forum: https://arrowhitech.ticksy.com/ Our team will check for you.
Thanks
Hello, The purchase code not accepted after the last update v2 and redirects me to https://updates.arrowtheme.com/thim-envato-market/register/?error=thim_em_item_not_found&error_description=Item+has+not+found+in+the+system%21
We fixed it, you can try again
hi I have purchased theme but guuide me how to activiate WPBakery Page Builder
Hi,
You can use included premium plugins such as WPBakery Page Builder for free when you purchase and download our themes from ThemeForest. So you don’t need to buy your own licenses to use these plugins.
Best Regards!
I just bought a license but the link to the documentation does not work. I also tried to add a ticket but efarm is not available as a product on your site. Where can I find the documentation for efarm?
Hello,
Thanks for your purchase.
You can follow the instructions here: https://guid.arrowtheme.com/efarm/
Best Regards!
When I imported the theme, the front-end webpage showed codes in multiple areas, which was too different from the demo version, which completely disrupted the overall style. How should I adjust it?
How can I import the entire contents of template? Is there better solution?
Excuse me, can you reply to us as soon as possible? This is frustrating phenomenon that prevents us from getting up and running quickly. At the same time I have created ticket #2920622, We can’t get all the contents of the demo template, there is a lot of confusion in pages and modules
Is the author of the eFarm theme here? Pray for help!
Hello,
You can check our support ticket to answer you.
Best Regards!
ArrowPress Team.
Hello, here. Is this fake subject? Why is only the basic content imported? When we checked your themes, many pages displayed by the theme were not actually imported.
Many of the pages we need are not imported
May I ask, the author, can you tell us the specific reason?
This is very frustrating thing, Because of the problem of importing themes, it has been three days until today, and it has not been completely resolved.
May I ask the author, Are you 24*7 technical support? Why can’t we get it?
We were unable to upload the theme, prompt: Stylesheet is missing
I uploaded it through the wordpress theme and tried many times, but nothing happened. Another way: upload to wp-content/themes via ftp, after refreshing the theme, Display: The following themes are installed but incomplete.Stylesheet is missing.
what should I do?
I have solved this problem
Hello! I noticed there was no updates since February… Since my support is expired how am I gonna get the information? I just noticed up in the thread my last comment and seems that updates are not happening that often… Hope you will do an update really soon!
Hello,
We will update the version as soon as possible.
Best Regards!
So any idea when the update will be done? Our site is broken since we have done last updates, we had to reinstall our last backup
Hello,
We will have updates next week.
Thank you!
Hi! Just quick follow-up on updates please…
Hello! Again a follow up on the update… Looks like the theme did not have the update done as mentioned 2 weeks ago… When are you planning to update your theme?
Hello,
Sorry! Week we will have the latest updates. We will notify you when there is an update.
Best Regards!
ArrowPress Team.
Hello,
You can download and update the latest version.
Thank you!
Are there any coming new updates to the theme?
Hello,
We will check and update the latest version as soon as possible.
Best Regards!
ArrowPress Team.
Is it possible to add a button to say the extreme right of the header ? This is key info for me to purchase this theme. Thanks
Hello,
Do you want to add the Call button to the right header? Currently the theme has no option. If you want it I need Custom Code.
Best Regards!
ArrowPress Team.
hello, we bought this theme 5-6 months ago. Now we get email, with information – support is expiring. We dont need support, but NOW our theme is not working good. Its look like is problem in theme or in plugin: WPBakery Page Builder. (because we cant edit page by this plugin) When we bought your support, it will be repair?
it is regester to adress: miroslavkryl@seznam.cz Thank you!
Thak you
Hello,
You can download the latest version on ThemeForest.
http://hn.arrowpress.net/efarm-gui/#toc79Best Regards!
ArrowPress Team.
Hi! When are you planning to update the theme we are having issues too with WP Bakery, and we did install Ninja Forms and we are not able to get the drop down arrow showing up.They say it’s because the form is taking CSS of the theme… Did you ever heard this issue? Thanks Dany
Also just noticed I asked you 2 months ago about the update which it doesn’t seem to be done yet… 
Hello,
We will check and update the latest version tomorrow.
You can create tickets on our forum for support. Then you can provide admin account information so I can check that out for you. https://arrowhitech.ticksy.com/
Best Regards!
ArrowPress Team.
hello, we bought this theme 5-6 months ago. Now we get email, with information – support is expiring. We dont need support, but NOW our theme is not working good. Its look like is problem in theme or in plugin: WPBakery Page Builder. (because we cant edit page by this plugin) When we bought your support, it will be repair?
Thak you
Hello,
You can send me your email so we can send you the plugin’s latest update. Then you try to update the plugin to be able to solve the problem.
Best Regards!
ArrowPress Team.
Hello, it is regester to adress: miroslavkryl@seznam.cz Thank you!
Hello, we still have not received plugin latest update.
Hello,
You can download the latest version on ThemeForest.
Best Regards!
ArrowPress Team.
Hi! When are you planning to update your theme? There was some major update from WordPress, WooCommerce etc… Just noticed your last update was 2 months ago… Thanks Dany
Hello,
We will update the version as soon as possible. When we have the update we will notify you.
Best Regards!
ArrowPress Team.
Hi,
I have installed woocommerce but in the pages I keep seeing the English language.
I downloaded the woocommerce translation in Italian, I downloaded it in the wp-content / language / woocommerce folder, but it doesn’t work.
Can I use woocommerce translations or do I must to use Loco Translate?
Thanks
Hello,
Thank for your purchase.
For some pages we customize WooCommerce you need to install the Loco translate plugin. Then you can translate it in the theme. http://hn.arrowpress.net/efarm-gui/#toc84
Best regards,
Like many others, I have issues importing the demo data after purchase. I have opened a ticket and I hope this gets resolved ASAP please. This somehow frustrating as we wanted this site up and running in a day but we can’t get demo data to install.
Hello,
We will answer you in the ticket. Please check in the ticket.
Best regards,
Is it possible to integrate eFarm with Magento instead of Woo?
Hello,
Currently, efarm does not have a version for magento. We are only available for WordPress. You can refer to magento theme from us https://themeforest.net/user/arrowhitech/portfolio?term=magento&utf8=%E2%9C%93
Best Regards!
ArrowPress Team.
