Discussion on Elevato | Responsive Multipurpose WordPress Theme

Discussion on Elevato | Responsive Multipurpose WordPress Theme

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31 comments found.

The issue concerns the HandyMan theme. In the section with the carousel/slider, which in your theme is by default called “OUR PROJECT – We operate more than 120+ Handyman Projects”, it displays incorrectly on mobile devices. I’ve tested it on my phone, and on a computer using different browsers (Firefox, Brave, Vivaldi, Chrome), and the same thing keeps happening :(. That section simply doesn’t adapt well to the mobile version.

The error concerns the website osb.cfolks.pl.

Template-World , please help.

I sent you an email and got no response.

The issue concerns the HandyMan theme. In the section with the carousel/slider, which in your theme is by default called “OUR PROJECT – We operate more than 120+ Handyman Projects”, it displays incorrectly on mobile devices. I’ve tested it on my phone, and on a computer using different browsers (Firefox, Brave, Vivaldi, Chrome), and the same thing keeps happening :(. That section simply doesn’t adapt well to the mobile version.

The error concerns the website osb.cfolks.pl.

Suhsh19

Suhsh19 Purchased

Hi I have created Onepage site.. So when i click on About then why doesnt the menu get hidden?

gurukripa.digisett.biz/wp-admin/ admin V>3k(5(Al4+H

Hello Sir,

Sorry for the inconvenience.

We will look into this.

Please remove the WordPress login credentials from here. As it will visible to everyone.

In future please share the confidential details on email info@templatevisual.com.

Thanks & Regards,

I’m trying to install this template but wordpress can’t install the following plugins

This theme requires the following plugins: Envato Market, Mascot Core – Elevato and Meta Box Bundle (Mascot).

Hello Sir,

Sorry for the inconvenience.

Kindly email us at info@templatevisual.com with your login details so we can check the issue and provide you with a suitable solution.

Thanks & Regards,

after speaking with my hosting service for my website https://donebydave.pro, they stated that Mascot Core – Elevato was causing a critical error. With this plugin, it’s causing a critical error. Without the plugin, my website looks deranged.

Hello

Sorry for inconvenience.

We will check you website and investigate the error and update you ASAP.

Thanks

disregard

disregard, wrong seller.

Hello

Sorry for inconvenience.

Please write an email at info@templatevisual.com with your login details so we will help you.

Thanks

Hello Guys how do I add a Tiktok social link to the footer. I have checked and it is not among the listed social media link

Hello

Thanks for purchasing our theme.

Please use the Elementor Social Icons widget to add other social media icons.

If you have any other question please write an email at info@templatevisual.com with website details so we will help you.

Thanks

Hello, please help me. I need to remove the arrow at the bottom right that allows me to go up, but I don’t want it. Where do I remove it?

Hello

Thanks for purchasing our theme.

Please write an email at info@templatevisual.com with login details so we will help you.

Thanks

I’m having problems with Elementor not loading. I believe it’s the same problem described by a user matscrona in the comments area of themeforest: “The platform doesn’t load at all when Elevato theme is activated even with Mascot core disabled”.

Hello

Thanks for purchasing our theme.

Yes we have received your email and we have revert you please check.

Thanks

Hello,

I’m having problems with Elementor not loading. I believe it’s the same problem described by a user matscrona in the comments area of themeforest: “The platform doesn’t load at all when Elevato theme is activated even with Mascot core disabled”. I have only updated the theme twice, and both times I had problems. I have already contacted you by email info@templatevisual.com but I have not yet received a response.

Hello

Thanks for purchasing our theme.

Yes we have received your email and we have revert you please check.

Thanks

Hi, I have just purchased and installed the Elevato theme and would like to import the demo site. However, I keep getting this error message: An error occurred while fetching file from: https://templatevisual.com/all-elevato/one-click-demo-import/v1.0/handyman/xml.xml! Reason: 403 – Forbidden.

Can you help me fix it? The theme seems to be installed correctly, as everything else works, it is just the import that keeps failing.

Thank you, Adela

Hello

Thanks for purchasing our theme.

Please write an email at info@templatevisual.com with login details so we will help you.

Thanks

Hello how do I add a Tiktok social link to the top menu icon I have checked and it is not among the listed social media

Hello

Thanks for purchasing our theme.

Please write an email at info@templatevisual.com with login details so we will help you.

Thanks

Hi, I updated my Elementor few weeks ago an then elementor has refused to open since then, it has been stuck on loading safe mode is a mess, now i got an email for an update i don’t know to go about installing the update.

Hello

Thanks for purchasing our theme.

Please write an email at info@templatevisual.com with login details so we will help you update the theme.

Thanks

Hello, when I installed the one-click-demo to my website (https://donebydave.pro) the website home page is repeated and elementor doesn’t work unless in Safe Mode. I’ve deactivated all plugins with the exception of Elementor, and it continues to not work. The demo import is just repeated on the page, but doesn’t show repeated in Elementor.

Hello Sir,

Please share login details with a screenshot at info@templatevisual.com so I can provide instant support.

Thanks

Hello the Elementor was not working i rolled back 2 older versions of the Elementor it worked now

Hello Sir,

We are updating the theme today to resolve this issue. If you need any other support please write a mail at info@templatevisual.com so I can provide instant support.

Hello I cannot edit the pages the Elementor is not working properly

Hello Sir,

Please share login details with a screenshot at info@templatevisual.com so I can provide instant support.

Thanks

Hi

I have problem with Elementor dont load the site. It seems to be Problem with the theme or maby Macot Core plugin or both. Please read what i tryed already before answer.

When Mascot core is disabled and all other plugin i enabled i can load the site in another theme like Twenty Twenty-four. But not when enabeling Mascot core. In the same theme.

When trying to edit it, The platform doesnt load at all when Elevato theme is activated even with Mascot core disabled.

I tryed to reinstall Mascot Core but its the same.

The site is loading in safe mode with Elevato Theme when going there but of course it looks strange becouse in safe mode.

What to do?

//Mats

Hello Sir,

Please share login details with a screenshot at info@templatevisual.com so I can provide instant support.

Thanks

Hi, I just purchased the Elevato theme and installed on a fresh WP installation. However when we try to do the one click demo import it doesn’t work and throws an error: Er is een fout opgetreden bij het ophalen van een bestand van (translation: error occured fetching file from): https://templatevisual.com/all-elevato/one-click-demo-import/v1.0/agency/xml.xml! Reden: http_request_failed – cURL error 35: error:0A000438:SSL routines::tlsv1 alert internal error.

When trying to import manually with the JSON/XML/WIE it also throws an error with the json file resulting in a not complete import.

This also causes elementor not to load regulary and prompts to load in safe mode wich doesn’t load complete … loading Elementor the hello elementor theme has no errors…

Please take a look to resolve these issues…

Thanks in advance! Kind regards, Nick

Hello Sir,

Can you please share details with a screenshot at info@templatevisual.com so I can provide instant support.

Thanks

hello, on 2November i’v sent an email to the requested email adress above with the information and screenshots. At this moment i didn’t receive a reply and am stil having the issues!!

Hello sir,

We have responded to you by email. please check and respond.

Thanks & Regards

Where can I update the theme as the same issue is back again. I cannot edit with elementor anymore.

Can you please look into this as I have to deliver this website to a client on Sunday.

Kind regards, Femi

Hello

We have sorted the issue and replied on email. Please check your email.

Thanks & Regards

I am finding it difficult to edit this with elementor. I don’t know if it’s a problem with your theme/pluggin. I have tried to use elementor for other websites and it is working perfectly. Can you look into this please?

Hello Sir,

Can you please share details with a screenshot at info@templatevisual.com so I can provide instant support.

Thanks

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