106 comments found.
Is it possible to change the page width that triggers the responsive menu change in the interface?
Hello there,
Thanks for using our theme. I am afraid that you have to ask the guys in our Support Forum for such issues. TF comments area is a dedicated place for pre-purchase questions. Thanks in advance for your understanding 
Best Regards.
What about anyone looking to purchase it wondering the same thing?
Hi there,
The answer of such a scenario is simple. This isn’t an out of the box option, but this doesn’t mean that someone cannot achieve it, it just a modification. Unfortunately, here in the comment area of the ThemeForest, we can be sure just for the available options of our theme, for nothing else.
Hope this makes sense
Best regards.
Hi, purchased your theme and i can’t upload a logo… when i upload and save, it still shows your logo. Please advise
Hey there,
Firstly, thanks for purchasing our theme
Engic provides 4 different logo uploaders – default header, dark, light and sticky header. I am pretty sure that you have changed only one of these. Locate these under Theme Options > Header Options.
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you.
Best Regards.
thanks, worked!
Cheers
Hi there and happy new year.
very great theme.
But under settings under typografie in the theme options the change to another font and the change to another font size is not working.
Please help
thank you very much
Cheers Martin
Hello Martin,
First of all, thanks for using our Theme and for your kind words. Happy the new year as well.
Regarding the typography, I am pretty sure that everything is working fine. Perhaps you are looking at the wrong option. Could you please open a ticket in our Support Forum since we do not provide support in the public comments area? Our support team will be happy to help.
Best Regards,
Chris
Hi Chris,
thank you for your fast reply. AAAANDDD very big sorry.
I think i working too much. 
I found it and everything is in order.
I say it again. Very cool and best of best Themes you developed.
Have a great start in 2017 and allways happy clients like me.
Cheers Martin
Hello Martin,
Thank you very much again! We love having happy customers. This is the spirit.
I wish you have a wonderful new year as well.
Best regards,
Chris
how do i change the font size in the menu?
Hello there,
Happy New Year
All the typography options are located under Theme Options > Typography Options.
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you.
Best Regards.
ignore this found it
Cheers
How can I use a read more script like https://github.com/viralpatel/jquery.shorten?
The number of chars is always 0…
Hello there!
Without being sure why you need a script for this, please open a ticket on our support forum Support Forum to discuss it with our agents. We provide support only there.
Best Regards.
I’m having some problems with the gallery option. I don’t get that my thumbs images are square. I put square drop option but they always show in differents formats. Any solution?
Hello similares,
First of all, thanks for using Engic.
We would appreciate if you open a ticket in our Support Forum since we do not provide support in the public comments area. Our support team will be happy to help you.
Best Regards,
Chris
Consider it done!
Cheers
Dear clients!
Due to an unexpected technical issue our support forum’s database got erased. In case you had a ticket opened in our support forum and you did not have the chance to have it covered please open a new ticket. Our support team will be happy to help you. We apologize for any inconvenience.
Hi, i would like know if the only (if yes, where i see code) method to create a portfolio page is [vc_row section_type=”fullwidth-element” footer_feature=”yes”].... or ther is something to drug and drop like normal page. Thank’s
Hello Christazio,
First of all, thanks for using Engic.
Could you please open a ticket in our Support Forum since we do not provide support in the public comments area? Our support team will be happy to help you.
Best Regards,
Chris
Edit: Sorry, I hadn’t noticed. I also submitted a ticket at your support forum
Hi,
I think I’m having an issue with Visual Composer. I just installed the theme and the plugins but when I am in the backend editing/creating a page, I can’t see the builder of Visual Composer at all.
What could the problem be?
Thanks
Hello Thanassis,
First of all, thanks for using Engic.
We do not provide support in the public comments area. Our team will be glad to help you in our Support Forum.
Best Regards,
Chris
Hi Euthemians!
First of all, thanks for this beautiful theme. Now, my question… Currently, when I select a category in my website, the page shows the category name in a grey frame. I would like that this frame were a different image in each category. Is this possible? Perhaps, with any plugin?
Thank you in advance.
Hello there!
Thank you so much for your kind words
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments. Our team will be glad to help you.
Best Regards.
Hi ! Your theme seems fantastic. I would like to know if i can install the one page demo + portofolio 2 columns + project item like PLANS 4U ? Can i also disable the revolution slider above the header if i don’t need it ? On any page i can choose if i want slider or not ?
On the home page ONE PAGE can i have the header on top of the screen ? Can i use a regular slider instead of a video ?
Thanks a lot
Hello camilleecommerce,
Firstly, thanks for your interest and for your kind words
Engic is a premium theme which means that you can use, enable and disable anything you see on our demo with no restrictions.
Hope to join us soon!
Best Regards.
Hi there, I’m using your theme and I find it great, but I don’t know why the Vissual composer’s backend editor is not working in my portfolio items. Do you know what can I do? Many thanks and kind regards
Hello there,
First of all, thanks for using Engic.
You have to enable the portfolio custom post type from the VC role manager. Please use our Support Forum for any kind of support you need instead of the public comments, since we do not provide support in the public comments area. We’d be glad to help you.
Best Regards,
Chris
Super! Thanks a lot! Best regards
Cheers!
We filled out the google map api and put in the correct coordinates. We get this message: “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
Hello there,
Thanks for using our theme
Please check this article in our knowledge base. We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Our team will be glad to help you.
Best Regards.
Using Chrome and Firefox, we are unable to insert our logo into the theme. We can upload with no problem, but when we click insert, the media manager window goes away, but no image path is inserted into the logo field.
Hello theyuinonweb,
Thanks for using our theme
Could you please use our Support Forum as we provide support only there? Our team will be glad to help you!
Best Regards.
Is it possible to have video in the background (HTML5) on the home page instead of still images?
If so, is it possible to add more than one video in that slideshow?
Hello TableauxMag,
Thanks for your interest!
Yes, it is possible. Please check this http://euthemians.com/themes/engic/home-one-page/?style=header-3 . You can also have more than one video in a slideshow via the Revolution Slider which comes bundled with the theme.
Hope to join us
Best Regards.
Very effective support!
Thank you so much! Cheers
Hi, I’ve a presale question important for my scenario. Beside POLYLANG, are there any multilingual plugins that has been tested and good with Engic? I’m ok with getting a codecanyon plugin if you have any recommendations. Doing human translation and compatibility with Visual composer within your theme.
Hello there,
First of all, thanks for your interest in Engic.
Engic is working terrific with the WPML multilingual plugin.
Best Regards,
Chris
Thanks for your prompt reply. Look forward to working on your theme.
Cheers.
Welcome on board!
After working with the theme for the past 5 days, I just want to say that my experience had been awesome. Features offered in the theme were well thought through and struck a good balance between usability and performance. Keep it up!
Hello pageii,
Thank you very much for your kind words! We always try to do our best.
Best Regards,
Chris
Hey Euthemians, great theme! I was wondering how to set up the mega menu from your live demo as I can’t find the option for it within the theme.
Hello willbrobie,
Thanks for your kind words
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you.
Best Regards.
hi..will it work on wordpress-4.5.2 ? also can i get a link documentation on installation ? tks
Hello sunilad,
Thanks for your interest! Yes, sure it works with the latest WP version. You can check the documentation and how to install it here.
Hope to join us soon
Best Regards
sorry in the homepage option of minimal
Hey there,
Thanks for purchasing our theme! We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you
Best Regards.
