31 comments found.
Hello there, I’m trying to get a taste of what the view with ‘vertical navigation’ looks like but I don’t seem to find a demo. Are you able to provide a link here if you have one handy? Thanks
Yeah it has the option for vertical navigation. Right now we don’t have the demo but we can manage from the backend. Thanks
I have 1.3.2, just checking to see when the next update will happen to update to the most current version of WP Bakery Builder.
You can get notifications asap. Thank you
I am sorry, I do not understand your response.
We will release new version of the theme today including latest version of the third party plugins like WP bakery builder. So you can get notification once we uploaded it in Themefotest. Thank you.
It appears that your theme is not compatible with PHP v7.3+ ... When will there be an update for this?
Checking on it will reply shortly…
Your latest theme update after WP 5.6 update has my site broken. The theme and WP Baker Builder updated fine, but the Revolution Slider plugin ‘says’ that it has completed an update, but when I return to the update page it shows that it was NOT updated.
I tried to remove the plugin and reinstall and that did not fix the issue. Additionally, the slider is not showing on my home page.
Please fix this issue.
Please submit the ticket will help you quickly… Admin logins too please…
Support has expired on this theme, I will have to post it to your Pre-Sales Questions option on the support page. Please read there.
ok Done….
Hi,
Since the last theme and WP updates, there are many things missing.
For exemple, in range settings, the followings options are missing:
Background style Enable Background Image Overlay Typography Style
And for the button color, there is no longer the theme color available.
Please update core plugin too, it will fix the issue
Hi, what is the last core plugin version? I have the Version 1.2.4, updated with the theme.
May i know theme version please?
I have 1.2.5 theme version
Ok submit ticket will help you….
I tried but I have to pay.
Sorry all fine in my end, we have to check your site. please renew support and submit ticket please…
Hi,
I’ve just bought and installed your theme on FTP, but it makes my site down, I have an error 500, I have many themes and many sites and they work properly, I tried your theme on another site for testing, I have the same problem.
I ‘ve just have sent a ticket to your support.
Unfortunately, I will ask a refund if I can’t use it.
Thank you for your help.
Sorry submit ticket will reply for you….
Are you sending details?
I managed to install the theme via wordpress admin, thank you for your reply. Your theme is great.
ok thx..
Also, I only see one demo choice in WordPress, is there some way to see the other demo options?
you can use all blocks from any demos
I only see one demo choice. How can I access the rest of the demos?
u can use for other domain or subdomains or multisite
Right but I don’t see it. I only see one demo. Do I need another code to install the rest of the demos?
Please post the ticket in our support center. Thank you 
Slider Revolution needs activation and the Item Purchase Code provided is not valid. Can you please help?
leave it, it was for future updates only, it will not create any issues with plugin just left it.
Hi, Nice looking theme with good features. You have it marked as WP5.0.x compatible but not optimised for Gutenberg. Is there known issues with Gutenberg? Would you plan to optimise theme for this? Thanks in advance for any info.
Yes planned to optimize in Gutenberg in upcoming days…
Thank you for the prompt response and good news.
Thx Mate
Hello,
Is this theme currently being supported? Is it compatible with the current version of Wordpress?
Thanks.
Yes Mate we always updating our theme, Also it compatible with latest version of WordPress 4.9.8
- copied files
- changed Wordpress siteurl and home in wp_options MySQL table from subdomain to a major domain (from sub.domain.com to domain.com). Now we have an 500 HTTP error with the next error: Parse error: syntax error, unexpected end of file in /home/**/www/wp-content/themes/epoint/functions.php on line 1.
Tried to change a site theme to a standard WP theme (twoseventeen) – site works properly. So, it is an issue with the EPOINT theme.
Looks like EPOINT ‘feels’ a domain name.
How to solve an issue with 500 ERROR?
P.S. Tried to create a ticket on https://zozothemes.ticksy.com but it says ‘Sorry, that purchase code is for a different Envato product.’
Hi Mate,
I think functions.php code all come in single file… that’y issue i think. Please download the file and check it all code wrapped into single line…. so upload original file via ftp in binary mode….
After a recent change of child-theme textdomain, we find that all ZT shortcodes stopped rendering. We’ve re-saved permlinks, re-saved menus, does not seem to solve the problem. Any idea what might be causing this?
Hi please can you post ticket in our support center with site login details to check it out. Thank you.
Hi! I have problem installing the theme online on my server. It gives me this php error: Parse error: syntax error, unexpected end of file in …/home/wp-content/themes/epoint/functions.php on line 1
The functions.php is the original one, of course.
The PHP version is 7 and MySQL 5.4
Can you help me?
thank you so much in advance
Hi sure we are here for you, please can you post ticket in our support center with you site and admin login details. Thank you.
Are there going to be any new updates for this theme? It’s been since November and WooCommerce is suggesting that your templates are out of date.
Thanks
Will update by today….
Hi there, pre-sale question: I have a need for a left menu and I saw in the list of additional features you do offer a left side push menu – is there a demo of this? If you can you point me in the right direction that would superb. Many thanks!
Hi Mate,
Instead of that please check http://demo.zozothemes.com/macros/intro-page/ our new theme , going to relase by next week. It has more advanced options than e-point.Also added lot of new features in this theme. It has option for left and right side push menu, you can adjust the width too…
Thanks, zozothemes
Hello, quick question, how can i change the color on the social icon buttons in the main header?
Hello, i am using the two-menu-header, one menu for the left and one menu for the right side, and a third menu for the mobile version, but, when i’m seeing the mobile version, its not using the assigned third menu, its using the left menu. Can i get support on this issue please.
Hi Mate,
Sorry for delay please post ticket in https://zozothemes.ticksy.com/ with your admin login details and screenshot of the issues...Thanks, zozothemes
Hi!, Where can I find the ‘menu type’ option. Thank you.
Menu Type? not clear mate. You can find the menu options in admin backend Appearance -> Menus
Hi! I mean the only options in the admin backend are URL, Navigation Panel, Title Attribute and Menu Icons but I can’t find the ‘Menu Type’ option to select menu type as section.
Ok submit ticket @ ticksy. Will check and let u know
Hello, how can i import your demos that are showed here: http://demo.zozothemes.com/epoint-intro/
After i installed the theme, in the menu section Menu/Epoint/Install Demo, there is only one Epoint Demo.
- Easy one click demo import to get the main theme files, layouts, sliders and widgets
- Import of individual pre-built layouts available
Hey it’s demo intro page we didn’t include it on demo import. Please post ticket in our support center to get code for it. Thank you
Hi. i’m frontend developer. i have done lots of projects for themeforest. if you need a front-end developer.. contact me my email address is: themezane@outlook.com
OK thank you
Congratulations!
Amazing Work, Good Luck With Sale 
Thank you
