36 comments found.
Hey! Can’t seem to find the documentation in the download folder. I’d like to go through it and get more familiarized with the features – specifically how to find and modify the footer. Can you please link to the documentation for this theme?
Thank you for trusting and buying our items. To support you in the best way. Please create your ticket here. https://themesflat.ticksy.com/ And provide us with the following information. 1. Link your website 2. infor login administrator website username pass 3. Say more the problem you have met. Can take a video picture.. We will check and process it for you right away
Thanks!
My guy, all I need is the documentation for your theme – like the HTML link to how to customize it. I don’t need you to login to my website and do the work for me – that’s just wayyyy too much.
Please link to your documentation here, and I’ll take it from there.
Thank you!
I have the same issue. I put “Enable Sticky Header” but it won’t work. 
Hi,
Trying to change the three header box from blue to green: https://prnt.sc/6JzdKyfBq2uF
I been in theme setting but seem not to work. Who know how to do it?
Hi, Sorry for late, You have to install the visual version to see the hover, the elementor version doesn’t have it https://prnt.sc/2ebig56G8c3l If you have better support, send web information to mail helpdeskthemesflat@gmail.com
Hi,
thanks for the reply. I gave the Visual version. I only nées to change the Blue color on hover.
Hier can il do IT?
Thanks
Sorry, I meant that il have the Visual version installed. I just need to change the color as show on the screenshot.
yes, i can. I need information your website, pls send to email helpdeskthemesflat@gmail.com
How to make sitcky menu ?
i have an account with element envato, i put yes sticky menu but not working any advise
You please send link your website username pass via email themesflat@gmail.com i will check and support for your site Thanks.
already sent and didn’t get any update from your side
This theme no longer works with Wordpress 5.8.1. When the page loads the loader spinner just spins and spins. I’ve went through all the plugins one by one and they are not causing the issue. I also activated a Wordpress default theme and the site works again. I had to revert my Wordpress install back to 5.7 and it works again.
Hello erotic1. I check version 5.8.1 https://imghostr.com/cb612b_3qa and demo working well. You please send help me link your site username pas via https://themesflat.ticksy.com/ i will check and support for your site. Thanks
will there be an update for wordpress 5.8 soon?
Dear Artloper. Theme sure compatible WP 5.8 I checked.
Someone to respond cannot edit Wp Bakery only on home page Can someone help pls?
Thanks
Hi, i update site to 1.1.5 and bakery and custom fields plugin but the images in internal pages, in heder are missing, i notice that some custom fields are missing, thats why images in subpages, in heder dont show, for example: https://tinyurl.com/jezd7hw9 Pls help fix it Thanks
Dear xrisxal2000. I email for you. please send help me link your site. username pass via email themesflat@gmail.com i will check and support for your site. url https://tinyurl.com/jezd7hw9 not found. Thanks
HI, i send it, pls tell me in what country you are because firewall must block you Thanks
Dear xrisxal2000. I email for you. please send help me link your site. username pass via email themesflat@gmail.com i will check and support for your site. url https://tinyurl.com/jezd7hw9 not found. Thanks
HI, any updates from the theme?
Dear xrisxal2000. I check for your site. You please update theme to V 1.1.5 current your site use V 1.1.2 Thanks
Hi there, is v1.1.5 the latest Evockans theme version? It’s been awhile since the last update, let me know if a new theme update is available soon. Just need to make sure it’s fully compatible with the latest Wordpress version. Thanks.
You mind providing a link to download the latest theme bundled plugin: Advanced Custom Fields PRO v5.9.4? Thanks.
Dear khoavo. I message for you. Please check it. Thanks
Thanks, please see my 2nd email reply as it contains the correct screenshots to show you the issue with the preload spinner when enabled.
I was able to update Advanced Custom Fields Pro to v5.9.4 fine.
There’s still an issue with the preload spinner. Please see my email reply. Thanks!
Hello??
Dear i email for you. Please check it. Thanks
I’ve replied back with a link to view my demo video so you can see the issues I’m referring to. Please check it. Thanks
After Theme Update all header images are missing, why? How can i resolve this? i thing missing Page options in page Sos !!
Dear client. You please send help me infor your website: username pass via email themesflat@gmail.com i will check and solved for your site. Thank so much
Hi, any updates of the theme? new bakery and revolution slider update? Advanced custom fields pro? When you will update the theme?
Dear. All plugin 3rd I Updated it on the server. You just Deactive the current plugin and re-install new it as the link requires. It auto-update for your site. Thanks
Οκ thanks
Someone to help!!!!!!!!!!!!!!
The problem is with Advanced Custom Fields PRO When its enabled, the WP bakery not showing
Can you help me fix it???
SOS, i update to WP 5.5 and wp bakery not load, pages work fine, bit editor not showing at all Pls send fix and help resolve it Thanks
Hello. I emailed for you. Please check it. Thank so much.
Still Waiting for fixinf issue with bakery and wordpress 5.5!!
The problem is with Advanced Custom Fields (ACF) when i disable it wp baekry works! Help resolve it
Hello xris i email for you. PLease check it. Thanks so much,
I update latest versions, i insall them but still bakery not load, when i disable Advanced custom field pro, bakey is working Pls give the solution THnaks
Any news???
Hello xris i email for you. PLease check it. Thanks so much,
I send it Pls fix it Thanks
You fix it?
Its not fixed!! What did you fix exactly? Fastest cache plugin not clear cache What did you do again?
you dont fix it and you add more issues. Fastest cache not clear cache from the top of the page What did you do exactly?
i dont now what to say
https://prnt.sc/u3usw6Can you fix it or to revert it? what to do?
How i translate “Continue Reading” and “Read more” button?? I cannot find the string in po files What is going on why so difficult?
CAN ANYONE HELP!
Hello xrisxal2000. I email for you. Please check mail. Thanks
Hi, i dont receive anything Pls resend
Something else pls, suddenly the dropdown menu in home page is not working only in home page Pls help resolve it its urgent
https://tinyurl.com/y3a2chflHelp resolve it, its really strange Thanks
Drodown menu is ok, i find it
pls tell me why social icons in top bar dont showing up Thanks
Hi, nice theme What about speed and seo pls? Thanks
Thank for your comment. We have the best optimizer for SEO, you can check it at https://gtmetrix.com/ or https://developers.google.com/speed/pagespeed/insights/ is very good for SEO. The link above all theme demo so It loads heavier than when you make a website and removes unused pages Thank so much,
GReat, Thanks!!
Hi, i have send a message, i have some issues with the theme 1. its slow especially when i work with editor 2. Where i disable in posts date and editor? 3. how i change the name and the link in button in header 4. Why many icons in editor are blank
I wait for your response for the above issues Thanks
Can someone respond pls?
Hello xrisxal2000. Get your feedback. I proceed to update the theme. So don’t reply your message promptly. 1. You please send help me link your website via email themesflat@gmail.com i wil check it and I advise you to optimize the website 2. Are you talking about this ?https://prnt.sc/tr2miy 3 https://prnt.sc/tqwp0e 4. you please dowload latest version 1.1.2 we upgrade version font-awesome you please send all issues you have met via email themesflat@gmail.com i will login your webstie and check all for you. Thanks so much
Hello, i have a question about the theme!
1. How do i remove the “go to top” circle in the bottom right corner? 2. How do i change the hover color in the portifolio?
Thanks!
Hello frederikfrifeldt. 1: You please remove code file footer.php https://prnt.sc/scxrzc 2: Portfolio hover https://prnt.sc/scxst4 Thank so much.
Are you planning a new update for this theme soon ?
Dear Utlaze. Current Theme compatible with version current wp version. i will just update add home page.
Theme update coming soon? Last update was Nov 8, 2019. Need to make sure all components are up to dat with the latest WordPress. Thanks.
Dear Utlaze. Current Theme compatible with version current wp version. i will just update add home page.
