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Please provide assistance. The theme you have sold me does not look anything like the one I was suppose to get.
Hi, thank you for the purchase, you have non www and www conflict issues. Use this URL: https://www.qitcs.com.au/
This URL is exactly as the demo apart from the images and revolution slider slider on top.
The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you the images privately, just contact me at firstname.lastname@example.org
I think the slider issue is caused by your edits, manually import the sliders again. Download them here: http://themes.framework-y.com/demo-import/execoore/demo.zip
Are you have a demo for hybrid xomposer I just use elementor and need to know if it have all my needs
In such a case I advise this product: https://themeforest.net/item/execoore-tech-fintech-crypto-elementor-template-kit/29397831
Hello, Are you theme fully supports RTL and Woocommerce? what web builder you use?
Yes it supports RTL and WooCommerce. It uses Hybrid Composer
After I purchased the theme, I can’t use it myself and request a refund.
I have purchased the html template, thanks!
This is a wp theme. I’m really sorry but unfortunately, mistaken purchases are not covered by the refund policy of Envato and so we can’t provide a refund.
I purchased Execoore from themeforest.net but when i install the theme in WB I get Business Vellow. Am I doing something wrong or did I get the wrong download?
Hi and sorry. Please download it again now. Thank you!
Hi, I downloaded it again and now under Appearance-Themes it says Execoore but if I go under Theme options I continue to get “Business vellow”, trying to import the demo data creates a “Business vellow” site. Could you please fix it?
delete Hybrid Composer plugin and install the suggested one
It is inside /inc/ theme folder
Hi. i just need to change the color of the top menu. how to fix this? https://agence.interact.tn/
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it to get support. You can also hire us for $30.
i would like demo Home 2
Hi your demo has been installed correctly and it is exactly like the demo.
Hi, we would like to have two separate headers like displayed on your demo here http://themes.framework-y.com/execoore/home-2/ We would like a home page header and then the content header for the about pages such as shown here http://themes.framework-y.com/execoore/about/ Really to work the same as the demo. Can you tell us the best way to achieve that?
Hi, thank you for the purchase, click the right button PAGE OPTIONS for that. Thank you!
My content is gone after PHP update. I have sent you a mail with information.
Could you please check our site? The whole main section is missing and only displaying header and footer. I have updated the site to latest version.
Hi I see it is working well now. Great
Yes thank you. We had to downgrade the php version from 8.1 to 7.4.
Please could you advise when a compatible version for 8.1 may be released?
If you activate 8.1 and you send to email@example.com FTP and site link we will make it compatible within 24h. Thank you!
How to change the information of the footer?
From Theme options. Regards
We try to text the copyright information at “Copyright text
” but still not work
Enter any text and it will be replaced. Thank you!
What is the latest version for Hybrid Composer? Does this plugin has to be manually updated?
Download the theme and install the zip into the /inc/ theme folder.
Hi, will the theme be compatible with PHP 8.0 version?
Hi yes it is already compatible
But all my content is gone after the update. Can it be something with Hybrid Composer page builder?
I have customized the theme colors but I have been unable to change the hover color with text , I have been facing this issue for period please see if you can find solution ?
Hi, please send the page link with the problem to firstname.lastname@example.org and I’ll check it. Thank you!
I have send it please check your email.
Requesting some assistance with this template’s default blog post settings.
sorry but I’m not sure to understand, can you kindly give me more details?
When creating a new blog post, the record gets created Ok, but the record’s post metadata does not add sidebar settings (keys and values) setup for the template.
Hi, please send WP accesses (login link, user, password) with administrator privileges to email@example.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello I have been trying to colorize my theme but the I have been facing errors so I would like to fix that bug in terms of color specially the hover one and overall the only suitable color is the theme origin color and I wanted to change it text me back asap thinks regards.
Hi, thank you for the purchase, You can change colors from theme option panel. Is it not working?
Yes it’s not working whenever I set hover color there is pages will use same color and changes whole page, so I wanted like original theme which only uses to 2 color to use it same like that .
Hi there please check your email I have sent the wp details and I add on the my username astaan2019
Downloaded this theme Once, had to remove it from Wordpress directory my Bluehost support personnel told me that the editor to this theme was incompatible with Wordoress. I am on the latest version of Wordpress, Also after removing the Theme, and Wordpress Directory in Public_html, removed the installation of Wordpress for the domain name it was installed on. Can’t reinstall the Parent Theme as I receive an error message stating link is expired.
HI upload it manually via FTP and then activate it. Regard
how can I customize the logo greetings on the main page? It’s important that I can change that
Thanks for your help
Hey, already very happy with the template, NICE work!
Is it possible to get all the images of the top banners of the site to implement as in the demo? and as well the video in the background from “Home two” ?
Hi, I have this theme and updated to the latest version of wordpress and updaqted to php 8 and now some elements won’t load?
does you theme support the latest version php ? before I renew support as by reverting back it fixes?
Yes it is compatibile, I think there is some other issue
slider rev needs updating but can’t see how I can as it was packaged with the theme?
Contact me at firstname.lastname@example.org and I will send you Revoluton slider
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