49 comments found.
Can you please provide an update for the theme AND for your plugin please ?
Hello. Unfortunately at the moment I do not plan updates for this product , if you need help I can help you individually on a paid basis . Thanks.
Hi, Kaswara plugin generates a virus inside my website. I bought your theme more than six months ago so I no longer have the support included, I have already updated everything but the plugin is still having problems. Can you help me?
As I said, I cannot use the forum as the license support has expired. However, since it is a mistake in the theme, I believe you can help me in any case. Thank you.
Immediately after the problem surfaced, we released an update and have not heard about it for more than 8 months. You can use this topic . Thanks
Many thanks! It worked.
Hi, the Kaswara Modern VC Addons causes a Security Risk Warning. Do you have an update?
Hello. Please update theme and theme plugins . We released the update a year ago, right after the vulnerability appeared. Thanks
WHEN you going to provide updates to this theme ? It gives lots of javascript errors on the latest wordpress 5.7 and 5.8
Hi, any idea why the service box buttons aren’t clickable? Advice welcome, thank you.
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Thank you for the quick response, I tried it, however the system does not accept my purchase code. Is there any mail address that help about that
Hi. Please send your purchased code on email info@templines.com Thanks
Hello, Some of my site pages don’t open last couple weeks. Is there a bug about the theme. Loding gif show up, however it does not pass that gif.
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Hey, we moved our site to a new hosting and changed developers. This meant that we lost access to the theme purchased account. Post update to WP 5.5 running PHP 7.2 we seeing this particular error in our logs PHP Warning: Declaration of farvis_Walker_Edit_Menu::walk($elements, $max_depth) should be compatible with Walker::walk($elements, $max_depth, ...$args) Could you please help with a way out?
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
I logged in but as mentioned before we do not have access to the account that purchased the theme, so no access to purchase code. Is there a way we can get support to help?
Do you have a purchased code ? Thanks
Hello, Unfortunately we do not have access to the purchase code as I mentioned earlier. We switched hosting and developer and the earlier developer had made the purchase.
Unfortunately, to continue using our theme you need to buy it and get the purchased code . Using the theme without the purchased code is prohibited . Thanks
Hi, I love this theme, but have recently ran into an issue. By process of elimination it seems the Kaswara Modern VC Addons plugin is what’s causing it. The page content cannot be right clicked and links are unclickable. The header, footer and buttons work fine, it’s literally just the content inside the page. WP, PHP and all plugins are up to date. I’ve been using the theme from elements, but I don’t mind paying for support if it solves my problem. Many thanks
Hi. Please purchase a themeforest license and our support team will help you . Thanks
If I buy this theme and my website run like your demo, I AM DAD!
Hi. Unfortunately, I don’t understand you . Thanks
Question: I might use this theme but I don’t like the form styling, I took a look and it uses Kameleon, what is that? and can I change the styling with it somehow?
Hi. You can choose any template style for the form using Contact Form 7 Designer . Thanks
Dear Support Team Is it possible to display dropdown in middle logo header style if yes then how can you add it in your current demo i cant see any drop down in middle header layout
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
I havent purchased the theme yet but i am looking dropdown for the same header layout 4
After purchase, we will help you add a submenu for this Header type . Thanks
Pre-sale Question
The wedding template is one-page, can it be multi-page?
Hi. You can create any number of pages using ready-made page builder widgets . Thanks
I I just performed an theme update. However I am not able to activate nor update the WPbakery, can help?
Hi. Please check http://farvis.templines.org/documentation/#activation Thanks
Hi, Does your theme support RTL? Thanks.
Hello, I got your theme via elements. I have a problem, somewhere on the website there is shown http://farvis.templines.org/building/wp-content/uploads/2018/03/bg-world-maps.png?id=17607 this background picture but I cant find it anywhere on the code to remove it. Can you help please?
Hi. Unfortunately Envato Elements does not provide technical support for any items . Thanks
I’m sorry that you think so but , please better try to check the settings section more carefully , as it is easy and intuitive enough for any level of user and is not a problem or bug . Thanks
Hello! Is there any way to custom the image page title and breadcrumb per page? I mean set up different images in each page?
Thank you
Hi. You can adjust the image in heading for each pages , unfortunately I’m not sure about the breadcrumbs . Thanks
You mean I can change the header image in each page? How can I do that, I’ve searched but anything found
Please create topic here http://support.templines.com/ and our support team will help you . Thanks