383 comments found.
Thanks @nlaruelle. I just copied what you said and it solved it for me.
Friendly issue reporting about payment gateways :
After the last update, by paying invoices by Stripe, customers get an empty page here https://www.example.com/invoice/12345/pay (replace 12345 by the invoice number).
Uploading these files/folders from SIX Template to Flathost Template folder solved the issue :
- invoice-payment.tpl
- payment/
- – - – bank
- – - – billing-address.tpl
- – - – card
- – - – invoice-summary.tpl
Should I ask you to take attention to this report ?
Thanks a lot in advance.
I hope the issue will be fixed for the next update.
If I am wrong somewhere, I hope you can explain it to me (seems, the /orderforms/ parent files are well took by Flathost (good!), but if “invoice-payment.tpl” and ”/payment/” files/folders are missing in Flathost… then, it’s just missing and not able to pay renewing invoices through the very popular Stripe native gateway) (this, not good ^^).
Thanks again!
Hello,
I’m aware of the issue and already working on new update.
Regarding your other issues, could you send some screenshots to https://support.surjithctly.in/
I will look in to it
~Surjith
I am on 7.9.1 and it broke the cart are you going to update this? I have this through a company we bought. I will but it again to get the update. Currently clients cannot check out and pay from the sept update.
Sure. you can expect it soon. You can buy it to get email notification when I update it.
~Surjith
Still broke 10 days later other themes are updated yours is not. I guess I should move on.
Its already completed, but waiting for other issues to be fixed along side. Please reach me on https://support.surjithctly.in/ and I’ll be sending it to you directly.
~Surjith
I opened a ticket yesterday and crickets. I opened another one today. Please update me or the plugin asap.
Oh. I did not receive your email yet. Can you email me directly on support@surjithctly.in
OK I have now emailed you opened two tickets in one system and opened another ticket in the system themeforest sent me to for support. I received the auto responder to the email I just sent.
Reply sent.
I GOT IT THANK YOU! I will try it now.
1
hello, Is everything fine?
We are having a random billing issue. We are about to switch to the default template to see if it happens there as we have tried everything else. I am honestly leaning toward the template, whmcs has said it was one of our customization and we have turned everything off but the template. We have clients Next Due randomly not updating. I can not say if its the template or not. I am planning on just making my own so I know it has the most updated code from whmcs.
If it works on Template Six, it will work on our flathost as well, Incase its not working, checkout WHMCS official github page and find the SIX template (or check their docs for direct link) to see the updated files, You may simply replace the files and it will work.
Reach me on support.surjithctly.in fo rmore help.
~Surjith
Hi, Can i know till what WHMCS version this is supporting? I want to upgrade to latest whmcs .
Also does the download at my envato dashboard has latest files or its old?
Currently it supports v7.8.2. I’m going to update it to v7.9.0 soon if you donwload again from your download page, you will get latest version.
Hi, is there any updates available for the new version of whmcs? The Flathost theme breaks the checkout page on the site running version 7.9.1
Thanks for the headsup! I’ll be updating it soon.
Not all gateways are a problem. I found that credit cards when a user goes to pay an invoice seem to be the problem. If they select credit card and then click pay from the invoice it lands on a blank checkout page. The other gateways I’m using are OK< so I just disabled the card module and set the new paypal one as default until the update is available Thanks
Ok thanks. will check out! Anyway my suggestion is not to Upgrade until the template update is ready.
~Surjith
Is there a slider product type selector for this?
Could you explain? Reach me on https://support.surjithctly.in/
is this an HTML template ??
Yes. WP version is also available. Please search.
if you open this link https://imgur.com/FOao92U , you find the price text going outside from the green circle, so can you tell me how can i change the size of circle to rectangle, so that the price text will cover. looking for your reply, thanks
Hello,
You can either increase the background circle or decrease the font size or you can even do both.
Please email me with your website link if you need more info https://support.surjithctly.in
~Surjith
i mailed but didnt get reply yet
Oh when? Which email did you use? Could you send again? or let me know.
i create ticket via this https://support.surjithctly.in
reach me again via support@surjithctly.in
Hey. May I use it with whmcs bridge?
Please check yourself. Because I’m not sure.
hello , everything good but my website text font is different than your demo website. https://rdpmania.com , both text font is different, i want demo text font.
Hello,
It seems you’ve given the google font link as http but your site is https. So chrome blocks it by default. Please change the link to ‘https://fonts.googleapis.com/.... by adding the letter “s”
Hope that helps.
i mailed but didnt get reply yet
Hey There, I asked on the WordPress but just in case this is monitored more; Is the WordPress/WHMCS version up to date with the 7.8 releases?
Hello,
Since WordPress and HTML version is maintained by different authors, I’m not sure WHMCS is up to date in the WP Version. I guess its the old one.
My suggestion is to buy this version along with the WP to get timely updates. I usually update the theme in 1-2 weeks when new version is released.
~Surjith
You have this template for WordPress
Hi there, hoping that there is an update for WHMCS 7.8.2 very soon!? My version upgraded and now payments are broken with Stripe and customers cannot pay. Patiently waiting for an upgrade. Can you please let me know when or I may even need to change templates if not soon. Thanks, I appreciate it and love the template!
Sorry for that, I’ll be pushing an update today. next time, please wait before upgrading.
Thank you very much! Yes I have learnt a lesson to wait for upgrade. I didn’t know or think about the template needing updating too, but I know now. Appreciate the update, thanks again!
I have the update ready, Can I send you before I publish to themeforest? So you may test it and let me know if something is not working.
Can you reach me on mail@surjithctly.in ? I’ll send you a copy first.
~Surjith
Hello,
Theme is updated. Pls download flathost v3.9.9 version.
~Surjtih
Hello my friend. I wonder if the latest updates support the MarketConnect plugin? If so, from which version? Very thanks!
If default six theme supports it, we also support it. If not, please contact whmcs to request to add support for that.
Version 6 works normally, as the plugin is from WHMCS itself. The Flathost version does not open the product link in the client interface. WHMCS does not support third party templates.
First, check if you are able to work it using SIX theme, Then contact me on https://support.surjithctly.in/ and I will help you further.
can you please update this to 7.8.2 … wanted to purchase this. Since I’ve 7.8.2 i wanted to make sure this theme is updated to that version as well..
Hello,
WHMCS is updated. Pls download flathost v3.9.9 version.
~Surjtih
Everything fine with the last 7.8.1 WHMCS release ? 
Thanks for keeping your amazing product up to date !
Hey, Thanks for the heads up. Let me quickly test it out and will release a new version soon.
~Surjith
Hello,
WHMCS is updated. Pls download flathost v3.9.9 version.
~Surjtih
Very appreciate ! You are the best !
Does the latest version of the theme support the whmcs7.5.2 version?
7.5.2 is old one. Latest is 7.7.1 I guess. I have the old version in my backup. Send me an email and I will send you that particular version if you need.
~Surjith
Email:5477608@qq.com
Can you reach me on mail [at] surjithctly.in ?
Yes. seems to be.
Please contact me privately via https://support.surjithctly.in/ and provide your login info. I’ll check.
~Surjith
hi,
whats the different between free-version at GitHub and here.
Thank You
Hello,
There is no free version at Github. It must be a pirated version. Please refrain from it. And let me know the URL in private. Reach me on mail@surjithctly.in
~Surjith
The layout you have on the WHMCS video is not same as what is on the downloaded file
Script does not also support social media login
WHMCS is updated many times after the video is published. So we had to make changes.
Regarding the social login, it should support. There might be some conflict. Please reach me on https://support.surjithctly.in/ and I’ll guide you through it.
~Surjith
I was expecting to see that which was on the video, so when I saw something else i was upset. Never mind got everything under control
Ahh. Sorry for that. Glad to hear everything is fine.
