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Hi i bought FlatHost Responsive Hosting Template a while back and i never used it when i saw an update for that theme i download it and decided to use it on a project, my problem is that the php contact form does not work it always says “Mail not sent.” I use the one page HTML version of the theme.
Your server needs to support PHP and Mail() function. Can you double check that?
And Please open a ticket via https://support.surjithctly.in/ and I’ll be glad to help.
Yes i tested that its working, but not with the contact form.I tried to login to https://support.surjithctly.in/ but it says error creating user when i hit aprove to Authorize Surjith’s Envato Support
Okay. Can you please try again?
Yes Now i was able to log in, but i cant open ticket, support expired and nothing happens when i hit Contact support
Okay. Seems your 6 months free support period is expired. Please click on that link to renew support and try again.
I see..I wont pay $17.50 for a quick fix and certainly not for something that you should give support anyway, its your theme after all.I didnt asked for custom job which i would understand asking money for.Anyway i will make a contact form on my own, have a good one.
Sorry you feel that way, The support price will increase if you don’t renew it before it expires. Also its very cheap if you choose 1 year support when buying.
The support is not just for fixing this thing, but a complete 6 months support & assistance within the scope.
This contact form works for most of the buyers, the others contacted me about it was then fixed by configuring the server itself. So even if you wrote another code, the result would be same.
So, Please check your server first and contact me if you need my support.
I’ll be glad to help.
Silly Error in your Code, fix it as soon as possible.For everyone else in contact.php start the php script with <?php instead of <? that is currently.Other than that its a Great theme easy to configure,have fun.
Glad you figured it yourself.
seems your server did not support php shorthand. Will update that for sure.
hey surjith, i would like to know more on this theme
is theme has whmcs entirely integrated.. so everything from start to end to delivery to resellers to everything is same look feel and integrated well?
Please have a look yourself: http://themesquared.com/whmcs/?systpl=flathost
I have a problem with the columns, i’m trying to use only three prize column instead four, but i cannot center the three column, it is possible? Thanks!
Please send a support email via https://support.surjithctly.in/
I’ll be glad to help you.
Stripe Payment Gateways says: Required Template Changes Not Found: We were unable to detect the presence of the required WHMCS 7.1 template changes for Stripe compatibility in your active order form template. Please ensure the changes itemised in the 7.1 upgrade here have been applied. Please see Template Changes for more information.
Do have any idea? Thanks
I did not understand. Can you explain? What’s the problem and who said it?
This comment is currently being reviewed.
Can you please contact me via https://support.surjithctly.in/
Also, Please delete the Screenshot above for security reasons.
support period seems expired I could’t sent the request.
I see that you are receiving same issue from other users. Please update the theme file by fixing this issue. It can help.
Okay, Please contact me directly via mail [at] surjithctly.in
I need your help to debug the issue.
Template no longer works with WHMCS 7.1. Receive “Required Template Changes Not Found: We were unable to detect the presence of the required WHMCS 7.1 template changes for Stripe compatibility in your active order form template.”
When I switch to the original theme “Six” with standard cart, the process works.
I need more information to debug this issue, please send a support email via https://support.surjithctly.in/
When will you release v4.0?
Subscribe to get email notification once I release it http://eepurl.com/bEmaN9
Just wondering when your new release will be online?
will release soon.
Please add the option to hide the slider as I not see how to hide it. Can you advise fix for now?
Hello… Have you fixed the issues above related to “Stripe and order form template” as mentioned above? I’m interested in purchasing but would love to know if it’s all compatible with 7.1 as it should be.
I’m working on it.. Will push an update soon.
I couldn’t replicate this issue myself, Could you please check it for me? Please contact me via https://support.surjithctly.in/
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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