726 comments found.
Hello, Can you tell me which theme and plugins they are using “https://hellmedia.marketing/en/service/” ?
Please can you tell me if I can use the last download to update theme to wp 6.1? because despite the recent update (y 2023)you indicate 5.8 as the latest compatible version.
Best regards R.
Ah, let me update this right away. Sure you can! 
Hi i have problems with retina logo on mobile, its doesn´t work
Hi there,
Please open a ticket in our support forum with your URL and credentials (in a private reply) so we can inspect this further! Cheers!
You say there is an update available in Theme Support but my support license has expired long time ago and I am not willing to purchase extended support just to get a theme update. Please provide the theme update to everybody who’s purchased the theme!
No problem, no need for the support license, just email us via our profile page contact form, I will send you the update link, as TF new version approvals take awhile.
When is the next version of the Fortuna theme going to be released? Is version 3.0 compatible with the latest version of WordPress 6.1.1?
Hey,
We have a new version ready to download in our Support Forum! http://support.blueowlcreative.com/When is the next version of the Fortuna theme going to be released? Last update was version 3.00. Is this WP 6.0.2 compatible? Is it PHP 8.0 compatible?
Hi there.
We have a beta that is php 8 compatible, you can find it in our support forum!
Hello,
is it possible to do something like:
“Flow columns to the right” Useful to show content like an image on the right and text on the left, but want the image to appear on top on mobile.
Thx and BR
Sure, you can do that with simple CSS:
https://thewebsitearchitect.com/easily-reverse-wpbakery-columns-on-mobile/Hello, when will the new stable version of the template be available? I urgently need. I am not interested in the Beta version.
what is the link to the tech forum?
The live theme version in TF is pretty stable, what do you need updated?
Hi there, I’m trying to create a support forum account but cannot receive an email with my password.
When I try to reset the password, I get:
The e-mail could not be sent. Possible reason: your host may have disabled the mail() function.
Hi there,
Can you try again please? Issue should now be fixed. If not please let me know so I can manually assist you with your account!
When will the theme and plugins update be available?
Plugins updated are available at all times in our support forum. The theme also has a Beta version available, just request a link to it in our support forum, please.
Hi, there is no way to make an account or recover the password on your support forum, because i get every time this error: “The e-mail could not be sent. Possible reason: your host may have disabled the mail() function.”
Hi there,
Are you a client of ours? What’s the email used? I will set it up for you.
I’ve sent you yesterday all the info through your Envato profile page contact form: https://themeforest.net/user/blueowlcreative
Thanks, I replied to you! The forum email issue should also now be fixed, sorry for your inconvenience!
is there any updated version ? I’m planning to purchase the theme
Plans are to still fully support our theme just like we do at the moment! We also have a beta ready with some updates that will be live some time soon, plugins are updated via our support forum and the current theme version is fully functional too!
Hello, I’m interested in your theme but I see that it is not updated since 2020. What are your plans?
Plans are to still fully support our theme just like we do at the moment! We also have a beta ready with some updates that will be live some time soon, plugins are updated via our support forum and the current theme version is fully functional too!
Thank you very much! Is there a way to view the beta? Do you have a demo link ready?
Demo is same as the existing one, them files have been updated like some of the common libraries, php 8 is now supported with it etc.
I’m trying to insert a video in the Background Style (hosted or you tube) but it doesn’t play due to the sound hole (I don’t want to have to insert it mute). Even if I activate the Display Controls in hosted video (I suppose it should handle the audio too) no control bar is displayed and this with the new limitations of the browsers makes it impossible to view a video. Can you tell me how use it?
How are you inserting your video now?
in background style, hosted or you tube…
So in Row settings, which tab?
Como hago para descargar una actualizacion reciente del tema? Veo que la ultima actualizacion es de: 28 abril 2020, han pasado ya 2 años, creo que deberian tener una actualización reciente.
Hi there.
Please open a thread in the Support forum, we have beta update ready, we can let you test it.
Hi there,
Is there a way to create a separate menu for mobile? We have some links in the sub-header. I’ve used some CSS to show the sub header on mobile, but it isn’t displaying the links? Maybe the links would be best suited in the navigation shown on mobile. This would be creating a separate menu to the one shown on desktop. Is this possible?
Thanks, Clockwise
Hey,
You can override your header.php template in your child theme and assign different menus to the desktop and mobile menus, they now use the same…
Is there any guidance on how to do this? From what I can see within WordPress, they don’t have a child theme installed. Apologies, we’re taking over this website from another agency, so we’re trying to work out the settings etc. Thanks, Gemma
Hey,
This is general WP stuff, overriding the header template – you can do so in your Child theme, creating one is also pretty straightforward, you can check some tuts online.
Hi received fatal error on revolution slider plugin with install? Any reason?
Hey,
No idea, you can grab the latest version of the plugin from our support forum here: http://support.blueowlcreative.com/
How do I replace social icons in footer and add a logo instead?
You can override your footer.php template in your child theme and place whatever you want in it.
Hi! please is compatible with 5.9? there is an update?
Hey,
It is compatible, yes, we also have an update ready, you can get in our support forum once you request for it.
I’m sorry but I can’t find any package to download in the forum, shouldn’t the updated version be downloaded from the “theme download”?
I tried anyway to register but it doesn’t give me the chance with the purchase code …
Best regards R.
why not? Are you using the same email from your account here?
i don’t remember, but the function “lost your paw” doesn’t wrong!
I have another aesthetic problem, you made me insert a Css code to fix the icons of the “Custom Slider” (the third slid to the end)
.col { display: block; float: left; margin: 0 0 30px !important; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; }
but this code also affects the aesthetics of the portfolio and the margins between the frames. How can I prevent it from creating pagination problems?
I will need a URL with further explanation please.
No Update?
We do have an update candidate, please request a link to it in the support forum!
