879 comments found.
in the builder how to add the mail address where the form will send?
Hi,
This is not done in Variant. You need to configure that in mail/mail.php. Doing it this way keeps your email addresses safe from spam bots.
For further assistance, please open a ticket at http://mediumrare.ticksy.com .
James
The image is not displaying correctly on IE 11 on Windows. (Maybe also in Edge, can not test it)
All other tested browsers are correct. As you can see in prepared image with both screenshots.
The page is here: http://p432576.mittwaldserver.info/index.php?id=13Do you have an idea? 
Thank you very much, br Andreas
I tried a lot of things – but i can not get it working. Do you have a hint on that issue?
I extended support here at envato – but i can not open a new ticket at mediumrare.ticksy.com – it is saying:
“Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
I already extended support..
I can see on Ticksy that your support is valid through October 9 2018:
Purchase Date: June 22, 2017
License: Regular License
Supported Until: October 9, 2018
Would you mind please trying again as it may have taken some time to update that information last time you tried.
James
Im am trying to edit pages but its not working in my Chrome browser any more (only the loading icon appears). Latest downloaded was v1.9.9… I tried downloading it again but i only get an old v1.9.6. How do I get the latest version 1.9.9.1?
Hi there,
When we download from this side I am getting 1.9.9.1 for sure – You may need to contact Envato if your files are not current when you download, as the download system is beyond our control.
Possibly it is a cache issue? However this is highly unlikely.
James
Hello,
i purchased the theme – which is great. But on an iPhone X it is not displaying responsive, for example this page:
http://p432576.mittwaldserver.info/index.php?id=23 When i check via simulator in browser, it is displaying correct (one column for each box for example) http://responsivechecker.net/device/iphone-x When i visit via iPhone X it looks like this: https://cl.ly/3C0u2r0e3d0pDo you have an idea what is going wrong?
Thank you, BR Andreas
Hello,
Thanks for purchasing!
Did you happen to adjust the <meta> tag in the <head> of the document? It looks like its missing, you’ll need that so mobile browsers know how to interpret the size of the site:
<meta name=”viewport” content=”width=device-width, initial-scale=1”>
Thanks, Craig
You, Sir, made my day!
Thank you very much 
BR Andreas
Great!
Cheers
Finally using this template with the page builder. I’ve uploaded the files to my hosted account and tried to import an image but a box comes up saying that I need to place the image in folder which seems to defeat the purpose of having an import image ui. Could this be a config issue that I need to correct or is this as intended?
Hi there,
You should not upload Variant to your hosting server. Variant is designed to run offline on your own machine by simply opening builder.html in Chrome or Firefox.
When you run Variant on your own machine, you will be able to place your images in the img folder and after they are imported, they will then appear in the gallery. The reason for this is that browsers don’t allow filesystem access to your machine so you need to tell Variant about the image then it can attempt to access the image.
James
Great theme. With the best visual composer ever! How can I change the favicon icon?
Hi, you just need to put the favicon.ico in the root folder of your site. You can convert an image to a favicon using a site such as http://favicon.cc/
James
Do you have any documentation on how to get the visual builder up and running? I’m having a hard time getting started. I have all of my files and have been pulling them into my editor, but I’m wondering how to setup and use the visual composer.
Hi,
Variant requires no setup, it runs from a local file and stores data in your browser’s local storage. When you have unzipped your whole package to a folder on your machine, just go to the variant folder and open builder.html in your Chrome or Firefox browser. Be sure not to clear your browser cookie or site data as this will delete your saved Variant pages.
James
I wish you further promotion and a lot of sales! 
Cheers, best of luck.
Hello. How I can Import the theme examples to the builder for editing?
Hello,
The .variant files are not available for the demo pages, so you are limited to using the available blocks in the Variant builder.
Otherwise if you like a demo page in particular you can edit it in HTML.
James
Are you planning on making a Bootstrap 4 version of Foundry?
Hi,
At this stage, the idea of a BS4 ground-up rebuild for Foundry is on the table – however we are still considering this so cannot give you a date.
James
Please help me with the input type=”file” seems no attachment has been submitted.
Thanks
Hi there,
Please open a ticket at http://mediumrare.ticksy.com and we can assist. Your request requires custom script which is not included in the original package for security reasons.
James
Hi James,
Yes, i don’t see it your mail_sender.php
So i decided to add extra line of codes for email attachment.
if(is_uploaded_file($_FILES‘attachment’)) { $message->attach( Swift_Attachment::fromPath($_FILES[‘attachment’]
); }
Here’s the simplified version of my form:
<form class=”form-email” data-success=”Thanks” data-error=”Error” enctype=”multipart/form-data”> <input type=”file” name=”attachment” > <button type=”submit” class=””>SUBMIT</button> </form>
However, for some reason no attachment data has been submitted.
I tried dumping the attachment using your &.ajax submit and the result was undefined. var_dump( $_FILES‘attachment’ );
result: Undefined index: attachment
but if i disable the $.ajax i can see the data. result: string(24) “C:\xampp\tmp\phpDC4D.tmp” 0
I think the $.ajax submit should be modified as well to send an attachment. I’m not sure.
Unfortunately my support is already expired. Please let me know if you have a solution.
Thanks
To get the javascript side of it working, first you need to make some changes to scripts.js. You’ll need to add a line into scripts.js around line 1042, just before this code:
jQuery.ajax({
type: "POST"
insert this:
var formData = new FormData(thisForm.get(0));
Then, just below that, where you see:
data: thisForm.serialize()+"&url="+window.location.href,
change it to
data: formData,
That should get you most of the way there
Hi James,
Sorry i forgot to update.
I already managed to make the form working and yes we have the same fix i also added new FormData()
Thanks much
Great outcome then
Cheers, James
Hey, any idea when or if you will update this product?
Hi, yes we are planning a large overhaul for Foundry but we have a couple other projects in the pipeline to complete before that will happen.
Regards, James
Hello, I opened a ticket but the system is down. I need help with the anchor links they don’t smooth scroll though I added the class “inner-link” to the links and the id to the sections. Any help? A live version of the site is located here:http://www.abogadosyasesoresvalladolid.com/dir/index.html Thank you.
Hello,
We have addressed your ticket now.
Thanks, James
Love the theme but I’m having an issue with checkboxes. <input type="checkbox" name="checkTrue" value="checkTrue" checked> doesn’t turn on the checkbox by default. However, if I just do a plain checkbox not using the theme like <input type="checkbox"> then the standard checkbox is checked. Is this something that can be fixed in the css? I didn’t alter any of the css. Thanks! PS: Your support site seems to be down.
Hi there,
Ticksy is up and running again,
Please open a support ticket and we will be able to assist you with this.
Thanks for your patience.
James
In the browser the opera does not play the built-in video, the light box also does not work. Pop up player after closing, the sound continues to play (built-in video) :((((
Hi there,
Please open a ticket for support at http://mediumrare.ticksy.com and we will investigate these issues with you.
Thanks,
James
Hello, Can anyone verify their Instagram Feed (spectragram.min.js) is working on this theme? Instagram recently updated their API and our feed stopped a few days ago. Just trying to troubleshot to see if something changed within the last few days. Thanks.
Hi there,
The Instagram feeds still appear to be working correctly, as evidenced on the demo site: http://foundry.mediumra.re/ . Perhaps your access token has expired, did you try re-creating an access token?
Thanks,
James
Ahhhhh! Thanks James! Sorry about that. Forcing a new token did work + forcing a purge on the Cloudflare CDN. Thanks for your help.
No worries
How could I achieve a multilingual site with Variant?
Hi there,
Variant is not set-up to manage multi-lingual sites, just to export HTML pages assembled from the pre-made content blocks included in the builder.
Thanks, Craig
Hi, i cant see the pictures on the image import menu. i cant choose any pictures, everything is blue ???
its on foundry 1.9
please help ;(
Hi there,
Sorry you’ve encountered this issue. Would you mind opening a ticket at our support forum mediumrare.ticksy.com with a link to your site so we can assist more closely?
Thanks, Craig
How can i use the validation of the form (like class=”validate-required”) without the need to use php.mail? I am integrating the theme in .net MVC and will just need a simple form submit. But i would like to use the themed validation.
Hi,
This should be fairly easy to work around. We can assist you to modify the script to achieve it if you open a ticket at http://mediumrare.ticksy.com/
Thanks,
James
Hi, my form stoped working and its showing the error message: Unable to connect with TLS encryption Are you aware of this? Could it be becose of some hosting updates on php or some other setting? My php is set to 5.6. I changed it to 7.0 but didnt work so I went back to 5.6 version. Any clues please? Thanks
Hi, I would guess that a configuration change has occurred on your hosting server – perhaps review the port number required for connecting via TLS/SSL. For further assistance please submit a ticket at http://mediumrare.ticksy.com/
Thanks,
James
great. thanks James!!
