90 comments found.
Thanks for this awesome template. I have only one question. How can i make a hyperlink on my page to one of those left-nav buttons? I really appreciate any help you can provide
Hi there,
I’m pretty sure that it was pointed in help docs, Wasn’t it?
Regards, Alex
Hi Alex, Thanks for your reply, I checked it twice but there is nothing about left-nav in the documentation. Can u have a look at it please?
I will try try to describe my problem better.. I know how to link an item on a left-nav menu. That works fine. But lets say i have a link on my footer which points to one my left-nav pages. How do i do that? Cause it Always ends on the first left-nav item but i cant redirect it to a specific left-nav item.
Thanks a lot for your time.
Regards, Tyle
Hi Tyle,
I’d suggest you to register in our support system and submit a ticket with request to help. Once we receive it, someone from our support team will provide you with assistance.
Regards, Alex
Has anyone got the contact form working I seem to be struggling?
Hi there,
I’d suggest you to register in our support system and submit a ticket with request to help. Once we receive it, someone from our support team will provide you with assistance.
Regards, Alex
YES I have twice got one response saying to add line 6 I replied to say I had and that it still does not submit.
*add my email address
Please make sure then that your server supports mail sendings.
Yes it does as far as I am aware do i there anything else I should do other than put the contact.html and the php folder in the root? Any changes to the post action ?
please, ask our support guys to check your website via ftp if everything is correct there.
Thanks for the excellent customer service and response. For anyone else wondering it really is as simple as loading the files and changing the email address. However you must check the server supports PHP.
Glad it helped you!
Regards, Alex
Just changed the code for Black&withe images, but there is a problem with flexslider when you move the mouse over the arrow or you click next image goes back to black and withe. why? how can we fix this?
Thanks in advance
Soufiane
Hi Soufiane,
I’d suggest you to register in our support system and submit a ticket with request to help. Once we receive it, someone from our support team will provide you with assistance.
Regards, Alex
So i finished up with few changes on the page with some help from support people. So what do you think? Did i do good job?
http://enef-bz.hr/index.htmlYes, good job! Congrats!
Hello,
Love the theme. Simply amazing and easy to use.
For some reason i cannot understand how to get rid of the black and white effects. I want all pictures to be normally colored.
Is this a problem from bwwrapper?? please help me fix this issue
Hi there,
I’d suggest you to register in our support system and submit a ticket with request to help. Once we receive it, someone from our support team will provide you with assistance.
Regards, Alex
Loving this template! Quick pre-sale question… we need several pages with a right sidebar. The sidebar needs to be able to display images that are 300 pixels wide (and ideally scale to a smaller size when the page is scaled down). I do not see large images in the right column of your demo pages.
Hoping to make a purchase decision this weekend.
Thanks!!
Hi there,
Thanks for your interest in this theme, really appreciate that. Yes, that’s possible to use 300px wide images in sidebar, and they will be resized automatically in case they don’t feet that width.
Regards, Alex
Hello, i have just one pre sale question. Does HTML version have working contact form?
Sure, all our templates have working contact forms.
Ok, so i changed site to my wishes but i cant find where i can change This is required field. Can you help please.
And 1 more thing, in demo version i see style switcher on the left, but in downloaded version isnt. Why?
Hi there,
I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.
Regards, Alex
Sure, why make it easy. Yet anotehr forum to register. For 2 simple questions. So your job is to redirect people to”support forum”.
The main reason of forwarding – you will get the answer there much sooner then here. Sorry.
Yes well, they are slower then you here.
Haven’t you still got your answers from support? If so, please put here your ticket number.
Regards, Alex
I got it few hours after my last post here thnx.
Hi there.
I purchased the site which is really cool but I’m seeing some problems. After doing some minor changes and uploading the home page and all the associated files to my server the drop down menus are not showing falling under the slider in IE and the social media icons are not lining up. Also some of the basic gui elements are not showing…
Here is the link
http://digitaldujour.com/newsite/Please help!
Thanks, Michael
You may probably made something wrong when edited the template. Please submit your issue to our support system, our managers will gladly help you solve that problem.
Regards, Alex
Hi, I like this template! I changed .js and and now the images are with colors in IE and Firefox, but in Chrome these are still black and white. Please help me to change the image colors for Chrome.
Hi there,
I’d suggest you to register in our support system and submit a ticket with request to help. Once we receive it, someone from our support team will provide you with assistance.
Regards, Alex
Thank you, got this also:)
Thanx for a great template. I’ve tried to find the answer to how to turn of the b&w hover-effect, without loosing hover-image and border. Can you please help? HTML-version.
It’s pointed in theme documentation. In any way you could register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.
Regards, Alex
Hello, Please help me with header. How to disable sticky header?
thanx!
already got this!
Great! Glad you did that. Thanks!
Hello!
I’m using your theme here http://ebenisterieprestige.studio5d.net/index.html
It was bought via my company account (Stylla Web? – i don’t know if that’s their user, that’s their name) – so it’s legit.
I would need some help you see i set the parameters corectly in config.js to remove the black & white effect. it worked for the pictures but there seems to be a bug with the slideshow. it still turns black & white when you click the slider buttons.
I would very much appreciate your help with this a.s.a.p. as i’m under a tight deadline and this is the final detail to add.
thank you!
Hi there,
Sorry, but we provide with support only our customers, not their friends, colleagues etc. So please use their account to write us your message if you have the access to it.
Regards, Alex
Couldn’t find this in the documentation (yet), but this [WONDERFUL] template places only the contact phone number at the top right using the vcard div and the p tag with a class of top-phone. I couldn’t switch that out for an email address using a p-tag with a class of top-email. How can I add an email section to that vcard, or replace the phone number, with a corresponding email icon?
Still haven’t found this in the documentation
Hi there,
I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.
Regards, Alex
How do I change the color scheme from the default?
Sorry, dumb question. I just read the documentation
Glad that documentation was helpful! Regards, Alex
I also can’t figure out how to turn off the greyscale image in FlexSlider. I’d like to have full color images. Thanks
ended up commenting out //ctx.putImageData(imageData, 0, 0); on jquery.blackandwhite.min.js but that feels like hack
Please refer to the theme docs to understand better how you can manage that things.
I just purchased this template and it is great. Very well documented and very easy to manipulate. The only issue I am having is finding what file contains the detection for mobile browsers. On my android browser it shows text overlapping the social media icons, so for mobile I would like to disable the text (using PHP so I can require the necessary HTML code for either mobile or non mobile).
Hi there,
Sorry, but that thing you’re asking for is a kind of customisation. And we do not provide our customer with such things.
Regards, Alex
Hi there! Another question, there’s not a Breadcrumbs code for internal pages in this template?
Tnx, Isacco
Hi Isacco,
As you can see on a demo the template goes as it is.
Regards, Alex
Thank U!
Hi! I’ve purchased this great template! During development I have detected a problem in FlexSlider, Home Page 2: nav buttons in bottom right corner don’t work…
Can You post a fix please?
Thanks, bye
Isacco
I just noticed that the problem occurs only on Chrome! With IE8 and Firefox works properly.
Could you please at least provide with a screenshot?
I’m sorry for the trouble! Today it seems working correctly also on Chrome… maybe the problem was due to some software update! Thanks anyway 
Glad it solved by itself!
Thanks!
For all those with a huge junk of whitespace above the footer.The error lies in the file custom.js in the js folder. Just remove all occurrences of setMinHeight(); and it will be fixed.
thanks for your assistance here
fancybox iframe height problem I added open-in-iframe to fancybox here: custom.js
$("#openpdf").fancybox({
'width' : '95%',
'height' : '95px',
'autoScale' : false,
'transitionIn' : 'none',
'transitionOut' : 'none',
'type' : 'iframe'
});
The height is still auto and not 95% as definded. Where can I define this for your theme. height is getting ignored.
Now working: I had px insted of % corrected:
$("#openpdf").fancybox({
'width' : '95%',
'height' : '95%',
'autoScale' : false,
'transitionIn' : 'none',
'transitionOut' : 'none',
'type' : 'iframe'
});
closed
Glad to know that! Thanks!
