151 comments found.
Hi. Trying to see some demos, but your demo-server (demo.dashboardmarket.com) is down since a couple of days. (Cloudflare message: “The web server reported a bad gateway error.”)
Hi MimiKater,
Your above mentioned provided url is not our template.
Thanks,
ThemeZaa
Oops, my bad. Take care.
Hello I would like to know how I can use the license I purchased if I delete the current website on which the license is present and rebuild a new web. Thanks
Hi nethunter74,
Yes you can delete the existing site setup and then you should be able to use H-Code template to build new website.
As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your further queries, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hello guys. I used your theme a couple of years ago for a client and it still rocks. Just one thing: Your dropdown menu position differs when viewed in Chrome and Safari. So, I had to correct the position recently because the drop down started coming up far right.
.dropdown.simple-dropdown .dropdown-menu {
left: 186px; <—I had to change this from -10px to -186px to show correctly.
This is perfect for Chrome, but on Safari, the drop downs now show up faaaaaar left (-186 left).
How can I fix this? Please will you still help?
Hi Rosika777,
Dropdown menu is working fine in our demo site in Chrome and Safari. Anyway for any further queries or issues you can please create a support ticket here: https://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi. I’m facing issues with Intro-ageny2 as it is only showing 3 pages and struck at the 3 page on live site. However, it works fine on local. it is not loading proper on safari too while on live. please check this. www.siriusfoundation.org.in/demo
Hi gopuvkm,
We have checked our demo here – http://www.themezaa.com/html/h-code/intro-agency2.html and it is loading all slides fine. In your demo there are some errors in the console, please correct those and consult your developer for more guidance.
For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Do u mean the hosting console?
We mean to check in your browser console.
Thanks,
ThemeZaa
html and mobile menu issue submenu – no submenu works properly in current version. Checked the wp version, can’t buy due to same menu issue
Hi akimito,
We have checked H-Code HTML and WordPress theme demo sites and we can see menu and submenus are working fine in desktop and mobile also. Can you please explain what error you are getting and let us know the steps to replicate the issue.
Thanks,
ThemeZaa
Portfolio columns not working offline. http://www.themezaa.com/html/h-code/portfolio-grid-gutter-5columns.html
Hi mediatailor,
Yes that seems the conflict due to latest Google Chrome browser update. Please open this CSS file – /css/style.css and under this class – .grid li, remove below attribute. Then remove your browser cache and portfolio grid should look fine.
display: inline-table;
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Hi there,
Please note that the Portfolio (ex: http://www.themezaa.com/html/h-code/portfolio-grid-gutter-4columns.html) is no longer showing properly on Chrome browser. The items take the full width and only show partially rather than by grid of 4 (in this 4 column example). The issue is not present on IE, or Firefox.
Kindly advise fix.
Thank you.
Hi WebGe,
Yes that seems the conflict due to latest Google Chrome browser update. Please open this CSS file – /css/style.css and under this class – .grid li, remove below attribute. Then remove your browser cache and portfolio grid should look fine.
display: inline-table;
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
hi, cant get the contacct form to send. im using the one pager.
i edited thephp file. the website says that email is sent but i dont receive anything.
how do i link the contact.php to my index?
website is pureblend.ph
Hi llrosario,
Form is showing success message that means email is generated and delivered without an error. So you can please check your SPAM/JUNK folder or consult your hosting support for more guidance.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
I want to buy this item and I am going to use it on an intranet with windows 2016 server, but without asking if I can use a contact form and how would I send an email? Thank you
another question? Do you know of any content manager to design in html?
Hi guillermohaad,
Yes you can use the template in intranet but you will need to consult your developer to make the form to email working.
Can you please explain more about your another query?
Thanks,
ThemeZaa
Thanks, what I mean is if I need some special configuration to send mail from this server? any email client?
Hi guillermohaad,
Our template have simple email sending code using Apache and PHP mail function. You can implement any SMTP email coding program to make it work in intranet.
Thanks,
ThemeZaa
Got it thanks a lot and can I ask you another question? Do you have a content manager to manage your templates? Thank you
Hi guillermohaad,
You mean you need a member who can setup the template and content of your website? If yes then please contact our customisation service team here – https://www.themezaa.com/theme-customization/
Thanks,
ThemeZaa
Hi, Is it possible to add reCAPTCHA in form page ? Best regards
Hi PIBPBC,
It is not available out of the box, so you need to add Google captcha script and code in the page to achieve it.
Thanks,
ThemeZaa
thanks PB
when you open up the Ajax Portfolio Pages on mobile (iOS on chrome & safari), it passes the footer and doesnt have an end.
Hi KeiMedia,
We will forward this to our technical team for checking and fixing in future update.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Hello,
Is there any chance that you are gonna update this nice theme? Bootstrap 4, swipe for sliders, ligthGallery, selectize, floating labels for forms… 
Thanks and keep up the good work!
Hi surfaap,
Bootstrap 4 update is a huge update and require overall template code structure change, so we do not have any plans at the moment for this big update.
Thanks,
ThemeZaa
Hello H-Code / Themezaa – hope you’re well. Can we please get help with our Theme? When we update to the most recent version of Wordpress, our Theme crashes and the editor turns into an unreliable collection of code. Thanks in advance!
Max
Hi Max,
This is the comment area of H-Code HTML template and it seems you are using H-Code WordPress theme.
Anyway please create a support ticket here: http://www.themezaa.com/support/ with your WP site access and query, so our support team can guide you as needed.
Thanks,
ThemeZaa
Thank you H-code! I have submitted a ticket yesterday and did not receive a response – can you let me know what the normal wait time is for support?
Hi maxbatt,
We can see your support ticket# 999187319 was already replied yesterday. You can login to your ThemeZaa support account and there you will be able to see the reply. You should have received email notification also but in case if you did not received it then it may have landed in your SPAM/JUNK folder.
Thanks,
ThemeZaa
Is there a Bootstrap 4 version? If not, if I buy could it easily be upgraded?
Hi lolato,
No there is no Bootstrap 4 available in H-Code and it is not an easy task to upgrade because it requires overall template structure change including HTML, CSS and JS also.
Thanks,
ThemeZaa
Hello, is this theme still actively maintained and supported. Or do you recommend using a newer theme you developed?
Hi stino00,
Please note that this is a static HTML/CSS template, it is well tested and working fine without any issues and support tickets and also used by 2131 customers. So you can surely use it for your projects if that match with your requirements.
If you are looking for WordPress theme then please check H-Code WP theme here – https://themeforest.net/item/hcode-responsive-multipurpose-wordpress-theme/14561695
You can also check our other HTML templates and WP themes here – https://themeforest.net/user/themezaa/portfolio
Thanks,
ThemeZaa
Hello, what can I expect from a static HTML/CSS template? That I cannot edit the blocks in the page and the content? Can I add widgets and pages if I want?
Hi stino00,
Yes you can add content and images in your desired demo pages in HTML code. But for more changes / customisation you should have knowledge of HTML/CSS/JS.
Thanks,
ThemeZaa
My form submission has been working fine, but all of a sudden it has stopped. It says that the form has been successfully submitted but I do not receive an email.
I have already consulted GoDaddy about this issue and they were not able to figure out the issue, as everything is set up correctly on that end.
I do not want to have to purchase more support for this if it was already working. Can someone please help? This is a client’s site that needs to stay live.
Hi cfarrar,
We can see your support ticket is replied already.
Thanks,
ThemeZaa
The coming soon timers don’t appear to be working!
Hi Muscade,
We have updated new date in our demo pages so timers are fine now and you can update date in file /js/main.js, You will have such code in JS file: 2016/12/15 12:00:00 Please replace it with date as you wish.
Thanks ThemeZaa
I liked your theme but I have one question before buy. In the menu, there is itens with dropdown, for example the “Elements”. Is possible, when click in “Elements” at Menu, open a page specified by a href? Currently, in your template not is happen when clicks at “Elements” or any other link in menu bar that has a dropdown. This is util to my projects. Thanks
Hi vinibarretos,
As per Bootstrap default navigation, there is no link in top level navigation if it contains dropdown menu. But you can achieve it by customising JS and HTML code.
Thanks,
ThemeZaa
hi there, on the e-commerce page, how do you make the slider to go to the next slide automatically? also which part of the css can i change the font size of the text in said slide(e-commerce page) the one that says shopping with style. thanks so much
Hi llrosario,
Please refer this article – http://www.themezaa.com/kb/faq.php?id=52 for auto play slider.
You can manage font size in /css/style.css under this class – .slider-typography-shop .owl-title
For any further queries or assistance please renew your item support (as it is expired already) and then create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
the forms validate when I send but are not coming to mail.
<form id=”careersform” action=”javascript:void(0)” method=”post”>
<!- label ->
<label>[[careers_box1]]</label>
<!- end label ->
<!- input ->
<input type=”text” id=”name” name=”name”>
<!- end input ->
<!- label ->
<label>[[careers_box2]]</label>
<!- end label ->
<!- input ->
<input type=”text” name=”email” id=”email”>
<!- end input ->
<!- label ->
<label>[[careers_box3]]</label>
<!- end label ->
<!- select ->
<select id=”selectposition” name=”selectposition”>
<option value=””>[[careers_box4]]</option>
</form>
<!
<!
<label for=”exampleInputEmail1”>[[link_title]]</label>
<!
<!
<input type=”email” id=”exampleInputEmail1” placeholder=”Enter URL”>
<!
<!
<label>[[careers_box5]]</label>
<!
<!
<textarea id=”comment” name=”comment”></textarea>
<!
<!
*Please complete all fields correctly
<!
<!
<button id=”careers-button” type=”submit”>Submit</button>
<!
Hi JordanAnna,
If the form is showing success message then email is delivered by PHP and hence you will need to check your SPAM/JUNK folder or can consult your hosting support for more information.
For any further queries or assistance please renew your item support and create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
