104 comments found.
When will the update be released? need HostX compatible with WHMCS 9.x.x
Hello ebugogo,
Thank you for reaching out. I am currently working on the update to ensure HostX – Premium WHMCS Theme is fully compatible with WHMCS 9.x.x.
At this moment, there is no specific arrival time for the release as I want to make sure everything is stable and well-tested. I appreciate your patience and will keep the community updated on the progress.
Best regards, Osama
your theme is not working, too many error, no css, i actaved everything, theme, addon, but still no CSS
Hi,
I just sent you an email with the details. could you take a quick look in your inbox? I’ll help you get the theme installed smoothly.
Thanks a lot. Osama
Hi, Ive sent an email through the contact form and your website but havent heard back.
Is it possible for someone to email me and I have a few issues id like someone to look through.
Jake.Shepherd@DuskLab.GroupThanks
Hi Jake,
Please accept my sincere apologies for the delay! I just found your email in my spam folder, which is why I missed it initially.
I have now located your message and will be replying directly to the email you sent via ThemeForest support right away to help you with those issues.
Thank you for your patience!
Best regards, Osama
Any news about the update for the latest WHMCS?
The theme works fine with 8.13.1, but there are some small changes will be available this weekend.
The seller does not care. The whmcs theme does not work due to function incompatibilities. It gave 72 code errors.
Since the whmcs theme is not updated, it constantly gives errors with whmcs versions. I installed the correct version and it still gives errors. I bought it but I regretted it. Am I going to wait for an answer for 10 days now? The seller never cares. I hope he reads this comment and helps me and I will remove my comment, thank him. I will get a refund because the theme does not work
Hi @medya33,
I’m truly sorry to hear about the issues you’ve encountered. I understand how frustrating this must be, and I want to assure you that I do care and I’m here to help resolve this as quickly as possible.
The theme you purchased was developed for WHMCS 8.11.2, and it appears you’re using version 8.6.0. This mismatch is what’s causing the function errors, as WHMCS templates are version-dependent and newer themes may include updated functions not supported by older installations.
That said, I’ve already sent you a message offering two solutions: 1. Upgrade your WHMCS version for full compatibility, or 2. Let me customize the theme to match your current WHMCS version by removing incompatible features.
Please check your email and respond at your earliest convenience so we can solve this for you. I’m fully committed to making this right, and I appreciate your patience.
Kind regards, Osama
Hi is this theme compatible with the latest whmcs version ? If not when we can get new update. I need to install a new theme.
Hi there! The current theme is compatible with WHMCS 8.11.2. The next update will be available within a month and will work with the latest version of WHMCS.
Do you have a demo that is working to see this template. When you click on Live Preview the demo isn’t working.
I apologize for the inconvenience—there is currently an issue with the server.
I’m actively working to resolve this by migrating the website to a new host, and it should be up and running soon. Once the transfer is complete, you’ll be able to access the live preview without any problems.
I appreciate your patience and will keep you updated on the progress. If you have any questions in the meantime, feel free to let me know.
Best regards, Osama
This is a great theme. Love the design, and quality. Really looking forward to the Wordpress theme. I would recommend / suggest looking into a bit of the WHMCS payments styling. I’ve found some contrast issues with the payment styling. Otherwise, a GREAT theme and well built.
Dear Client, Please accept my sincerest apologies for the delay in responding to your comment.
I understand your frustration, and I truly regret any inconvenience this has caused.
Thank you for bringing the page issues to my attention. I will personally review the pages you’ve mentioned thoroughly. I’m committed to fixing all of them and ensuring everything is working as it should be.
I will update you with my findings and the solutions as soon as possible. Thank you for your patience and understanding.
Sincerely, Osama
Why don’t you have a CTA “call to action” element? It’s very important!
Dear client, Please accept my sincere apologies for the delayed response. I understand that timely communication is crucial, and I regret any inconvenience this may have caused.
Regarding your comment, I appreciate you bringing it to my attention. I will definitely keep your feedback in mind when updating the theme. Your input is valuable and helps us improve. Thank you for your patience and understanding.
Sincerely, Osama
Can you please update to whmcs 8.12?
Can you also tell me how to connect the whmcs login and registration to the website? I tried adding it in several ways and I can’t.
Dear Client,
Thank you for reaching out!
Regarding your request, WHMCS 8.12 will be available soon, and we expect it to be released before the end of April. We’ll keep you updated as soon as it’s ready for implementation.
For the WHMCS login and registration integration with your website, I recommend reaching out to me directly via the ThemeForest support center. This will allow us to address your issue more efficiently and provide step-by-step guidance to ensure the integration is set up correctly.
Looking forward to assisting you further!
Best regards,
Osama
Ok, I sent the message, help me with this because no integration with whmcs works.
Check you email.
Hello. still not ready for wordpress?
Dear Client,
I completely understand your concern, and I want to be transparent with you. At the moment, I’m unable to find a developer who can transfer the theme to WordPress while maintaining the high-quality standards we aim for. Rest assured, I’m actively searching for the right professional to ensure the theme is developed to meet your expectations.
I truly appreciate your patience, and I’ll keep you updated on any progress. If you have any specific requirements or suggestions, please don’t hesitate to share them with me.
Thank you for your understanding!
Best regards,
Osama
fiverr.com – freelance portal. u can find there any dev.
I would like to clarify that I am looking for a developer who can work on the theme continuously, ensuring they can keep up with the updates I regularly release. The goal is to guarantee the long-term development and support of the theme, rather than just developing the current version and then neglecting future updates.
I am currently working on finding a developer who meets these standards to ensure the best possible experience for you and our valued clients. I will keep you updated on any progress in this regard.
Any plans for Wordpress version?
Hi Chad,
Thanks for your question!
I’m currently exploring the possibility of a WordPress version of the theme. I’m actively looking for a skilled WordPress developer who can replicate the same high-quality design and functionality you’ve come to expect from our products.
I’ll keep you updated on my progress and potential release dates.
In the meantime, feel free to reach out if you have any further questions or requests.
Best regards, Osama
Will the theme not be compatible with new versions of WHMCS? I just bought it and WHMCS won’t let me download version 8.7.3 because they stopped supporting it.
Hello,
Thank you for raising your concern about the compatibility of the theme with the latest versions of WHMCS. I understand your situation regarding the limitations of downloading WHMCS version 8.7.3 due to it no longer being supported by WHMCS.
Rest assured, I will test the theme with the current version of WHMCS to determine its compatibility. If any compatibility issues arise, I will work on resolving them promptly to ensure that the theme functions seamlessly with the latest version of WHMCS.
I will keep you updated on my findings and any necessary actions taken to make the theme fully compatible with the latest WHMCS version. Your satisfaction with the theme’s performance is a top priority, and I appreciate your patience while I conduct these tests.
If you have any additional questions or concerns, please feel free to reach out at any time.
Thank you for your understanding and cooperation.
where can i get the documentation
You can find the documentation file inside the template.
Hello,
I sent an email 2 days ago but haven’t received a reply yet.
Best regards, Themea
Dear Themea,
I apologize for the delay in responding to your email. I was unable to access my emails over the weekend.
However, I have replied to your email today. Please check your inbox for my response. Thank you for your patience and understanding.
Best regards,
What is the latest version
The last version is 2.2.3
Can u add in Hostgate template contacts and put there on main page banner slider.
Please change to a new tarif plan design.
Hi,
Thank you for your suggestion regarding the Hostgate template. I would appreciate it if you could provide more details about the changes you are suggesting for the contacts section and the main page banner slider.
To ensure we are on the same page and to discuss this further, could you please contact me via my Market profile messaging system? This will allow us to communicate more effectively and work on implementing your ideas.
Looking forward to hearing from you soon!
Best regards,
check your rmail please. i send from putty.local@gmail.com
Hello. do u plane update this theme? and do u have this theme for cms? Thanks
Thank you for your inquiry. I am constantly working on updating this theme. As of now, there are no CMS versions available for this theme yet.
If you have any further questions or need assistance, please feel free to reach out.
Best regards,
I liked your hostgate edition, and looking for it. I saw there are many page like Cloud Hosting , WordPress, and minor pages like contact us page, affiliate page, offers page. And I request if possible try to design every pages some different most sections are same. Just hero section is different. once you push the update please let me know. And add most pages of Web hosting, Server and all and try to make it different all pages and recommended to push some different editions like vps have more pages like not only one. Hope you got my points. (for frontend)
Along with this message reply please mention your custom design work price
Hi,
Thank you for your feedback and for appreciating the Hostgate edition of the HostX template. I understand your request to have more diversified designs across different pages like Cloud Hosting, WordPress, Contact Us, Affiliate, and more. Your suggestion to design each page uniquely with different sections, rather than just varying the hero section, is well noted.
I want to assure you that I am actively working on improving this template and adding more pages for Web Hosting, Servers, and VPS, with distinct designs for each. This will include multiple pages for VPS hosting, as you recommended.
For custom design work, I would be happy to discuss your specific requirements and provide a tailored quote. Please feel free to contact me directly so we can go over the details of your project, and I will provide you with the pricing information.
Thank you again for your valuable input. I am committed to enhancing Hostgate to meet your needs and look forward to delivering an even better product.
You can reach me at [niftytheme@gmail.com] for further discussion on custom design work.
