2265 comments found.
Hi and congrats! Some Q plz:
Q1: is there a way to have a footer fixed at the bottom, so we add inside it a radio music player, playing in all pages w/o refresh?
Q2: sticky rows, are they like parallax scrolling or can they be fixed?
Q3: can we have an accordion or a row expanding upwards (moving content up, not down)?
Thxxx
Hi there,
Glad you like Hub!
1-3. Unfortunately, these are not possible for now.
2. Sticky rows are not parallax effects. Basically, the rows are fixed and the bottom content overlaps with the upper row.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hello, can i use this theme for multiple websites? Thanks
No, one license is for one website.
Hi, I am wanting to buy this theme for a project. I am wanting to use this in a test/staging environment first to practice what I am going to do for the final project.
My question is would I be able to install this themes on 2 seperate installs of WP or would I need 2 different licenses?
Hi there,
Hope you’re having a good weekend.
Sure, you can activate Hub both on staging and production, for development purposes. No need to buy a separate license for development, if it makes sense.
Let me know if you need further questions 
Cheers, Team Liquid
Great Theme… It’s possible to have Overlapping Logo Effect?
Glad you liked Hub
Could you submit a ticket with all the details, we’d love to take a closer look to your request.
I have found it. On Live Customizer-> Header-> Overlay
This is the second theme I have bought from you. Guys you are perfect. Really really great theme. Keep up the good work
So happy to hear that! It’ll just get better and better!
Can someone please respond to ticket: #9637
I see it’s already responded
Hi, please respond to my ticket #9602 and #9581 thank you!
I see they are responded, please check
Hi, I bought this theme, but I didn’t understand if I can use it on the subdomains of the main domain on which I registered it. If you can’t do it that’s not okay for me, because I need to import theme demos to some subdomains. Let me know please?
Thanks
Hi there,
Thanks for your message.
We’re following the regular ThemeForest license. You can use it on on the same domain as long as it belongs to the same project. Feel free to reach our support team if you need further information.
Cheers, TeamLiquid
Hello, I think the theme is very stylish. I have a couple of questions. 1. Is there a footer and header builder so that everything can be freely designed? 2. Does the theme also run on Elementor, so the demos on Elementor? I would like to install a hotspot extension and a 360 degree product viewer
thanks
Hi there,
Glad you like Hub!
1. Yes! You can create any kind of header and footer with our exclusive builder. There is no limit.
2. Yes! It is compatible with Elementor and pre-built demos can be used on Elementor.
Please let us know if you need further information.
Cheers, TeamLiquid
Hello! How can I customize the message that mailchimp shows when registering? -> (Thank you, you have been added to our mailing list.)
Hi there,
You need to translate the related string with a plugin or POedit. Could you please submit a ticket? We’d be happy to assist you.
Cheers, TeamLiquid
when i edit page and click update no changes made.
Hi there,
Could you please submit a ticket with your login details? We’d be happy to check this closer.
Cheers, TeamLiquid
Hi, Just bought it Very pleased so far. But 1 problem. When having dropdownmenu in Contact formular in MODAL, overlay, the Modal closes when the dropdown item is chosen. No matter what. Is that a bug or a setting that I cant find?
Hi there,
Glad you like Hub!
Could you please submit a ticket with a screen recording or link? It’d be much easier to understand the problem.
Looking forward to hearing from you.
Cheers, TeamLiquid
Hello! Does the theme builder support dynamic content?
Hi there,
That requires Elementor Pro. You can find more information here: https://elementor.com/features/dynamic-content/
Please let us know if you need further help.
Cheers, TeamLiquid
Hi!
We plan to build a website that will incorporate a marketplace product later on. Would it be possible – licencing-wise – to use this theme in combination with another application?
Basically, the 3rd party app would be integrated into the website or vice-versa.
We want to make sure that we can use the theme with another application without permission issues.
+ Can we use Elementor as page-builder on all template websites?
Thanks a lot!
Hi there,
No worries, you can use Elementor on all templates. However, we’d recommend reaching Envato about the license issue. We’re following the standard license from Envato. This applies to all themes on ThemeForest.
https://themeforest.net/licenses/standard https://themeforest.net/licenses/terms/extendedHope these articles make it clear.
Cheers, TeamLiquid
Hi! Thanks for quick repsonse.
Is it possible to upgrade to extended license using your theme? Or is that not an option?
Cheers!
Hi there,
Unfortunately, it is not possible to switch between the licenses. It is not something we control. It’s directly related to Envato.
Please let us know if you need further information.
Cheers, TeamLiquid
Hi, I see you have product layout option, it is inlcude the sample of custom product layout template too ?
Hi there,
Yes! All products styles are included.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
I mean template for woocommerce single product layout, how many custom design is available?
Hi there,
We have 7 pre-defined product templates. https://tppr.me/2Es1R However, there is no limit with the custom product layouts. You can create any kind of product page with Hub.
Please let us know if you need further information.
Cheers, TeamLiquid
Hello there, please, how i can enable top bar in the header??
Hi there,
Could you please submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
hI,
Could you please explain me how to remove this side menu?
http://guident.co/new/solutions/Thanks
Hi there,
Unfortunately, we can’t see the website since it is under construction. Could you please submit a ticket with your login details? We’d be happy to check it closer.
Cheers, TeamLiquid
1. We read this “As you know, the GTmetrix reports may change based on the demo/server conditions. However, I have to say we’ve made huge performance improvements with Hub. It is the first theme that comes with a built-in cache.” in comments section.
But we wanna use an dedicated cache plugin with a very big team which is adding every week many fixed and improvements for better pagespeed. So my question is: We do not wanna use the integrated cache. We wanna use premium caching plugin with over 8 years experience and improvements. Is that possible to use dedicated caching plugins or we will have issues with your build-in cache?
2. Do you have more details for developer how your caching plugin works? Because many scripts are just cheating to show good result. We wanna double check that with our development team.
3. Do you have script defer options?
4. Do you have script delay options?
5. Is your theme ready for wpml translation plugin?
6. Is your theme ready for wprocket caching?
7. Do you provide demo data for elementor pagebuilder?
8. Is your theme tested with elementor pro edition (header builder, footer builder and other pro options)?
BR
Hi there,
Thanks for your message.
1. No worries, you can use your own caching plugin since our option can be disabled with a single click.
2. It is actually not a plugin. It is a built-in cache option. By the way, it is an option available for WP Bakery Page Builder. It is not compatible with Elementor.
3-4. Unfortunately, We don’t have built-in options for now.
5-6. Yes! It is compatible with WPML and WPRocket.
7. Yes! You can import the Elementor demos.
8. Some of our customers have tried Elementor Pro but we didn’t get any issues/reports regarding these builders.
Please let us know if you need further information.
Cheers, TeamLiquid
How in the world do I change the words and font colors of the “Thank you, you have been added to our mailing list” message that pops up from the Newsletter on the Coming Soon page??? How come this isn’t a simple option/change?? I have no idea how to change it with Loco Translate. Too complicated.
It really shouldn’t be this hard. I spent time to get this Coming Soon page ready, and now I have wait to learn this difficult, backwards way of changing simple text and color.
Could you submit a ticket with the details, we’d love to take a closer look at your issue.
Submitted ticket this morning.
NEED HELP – I have submitted a tciket also but no response. Getting an error that is slwoing the page load in the backend to 20 seconds per page. It is missing a file from the visual composer plugin: wp-content/plugins/hub-core/assets/css/liquid-vc.min.css . Please help
We couldn’t find out your ticket, could you specify the ticket ID please? We’d love to assist you.
Hi,
I’m trying to customise the mobile experience using @media query tag with the breakpoints, but it isn’t work, nothing inside the mediaquery tag works. Do you know what could be happen?
Hi there,
Unfortunately, it is not possible to assist without your website link/login details. Could you please submit a ticket so we can check this closer?
Cheers, TeamLiquid
