328 comments found.
Hello, Thanks for the great theme! We put it up at our site yesterday but are not seeing the slider. To troubleshoot, I also uploaded one of the alternate index options that had not been edited at all and it is not showing the slides either. I’ve read the documentation, but we didn’t change anything in the slider other than to keep just one slide and update the text. We kept the base image, but deleted the Vimeo link. However, even the unedited page is doing the same thing. It looks like all the js files and images are there and the paths are correct. Can you help me figure out what is missing to make this header show up? Thank you.
Checking back in, is there somewhere better to send support items?
I downloaded the program Amazing – Responsive HTML Template. How do I open the program to create the site, can you explain it to me step by step. Thank you
Hi, this is html tempalate for developers. You need to edit html files using code editor like Sublime.
Hello dear producer there is even a website that I use as a ready-made site https://www.primetente.com/tente-fiyatlari/ do I want to switch to this theme for my site that provides wordpress version available?
Hi, we dont have wordpress version of this theme
CSS stylesheet error – does not complete installation
this is not wordpress theme
Hello. I need to make the effect of an image in the slideshow to zoom in, can you please suggest? as the following website: http://www.miserden.org/ thanks
Hi, that is not possible with layerslider used in incredible
Hi, We are still using this nice template, but navigation bar (SelectNav.js) is outdated. Could you please recommend responsive menu for upgrade? Something like Starbucks Simple Toggle menu or similar.. Thank you.
Dear author, I am using Linux-based hosting for my [Incredible template] website and the Contact form is not working for me (“Your message has been sent” appears, but no message received). Not sure if server setting is the problem. Any hint, please?
Hi, sorry I have no idea. 
Might be everything. I can suggest using different form e.g. https://www.freecontactform.com/email_form.php
Hi, Hosting provider is asking for PHP upgrade from 5.6 to new 7.2. Is it safe to run Incredible HTML in PHP 7.2 version? Are there any compatibility issues with scripts? Thank you.
Hi! PHP wont affect java scripts
Hi, I don’t know, can’t tell from screenshots. I need to check it online.
cannot download the images from here http://sockmonkee.com/ please solve it as soon as possible
Those images were only placeholders and they were copyrighted. Seems that sockmonkee doesn’t work anymore so I can’t help
Hi! How are you? Hope that you’re doing fine.
How should we edit Media Queries in Incredible HTML CSS to fix Ipad portrait layout 768×1024? http://i68.tinypic.com/2r2c4qv.jpg
Like it’s done in Sphene or Findeo for example. Thank you.
BTW, Sphene looks very nice! 
Hi, unfortunately it’s limitation of Skeleton Grid in Incredible, sorry. However if you want to play with media queries you will find them in skeleton.css and you can create an extra media query based on other already added but with different grid column widths.
Hi, it’s unfortunate that Incredible and the most of your templates (except Sphene or Findeo) are not optimized for major device such as Ipad portrait mode 768×1024px.
Hope that you will update templates to current standards and competition level.
hi i m facing problem when i click on submit button in contact form
Sorry, unexpected error. Please try again plz resolve this iisue
Please provide link to your website
Make sure your hosting provider doesn’t need smtp auth to send emails via PHP scripts.
Vasterad:
We applied a SSL to our Incredible template-based site for a mystery thriller book series and suddenly the Tabs shortcodes are not functioning properly.
See without the SSL: http://www.murderbecomes.com/purchase.html
See with the SSL: https://www.murderbecomes.com/purchase.html
Any recommendation?
Thank you.
All source files must be linked throgh https https://pastebin.com/Z44CbE6K
Thank you, Vasterad.
What are your newest responsive HTML templates offered through Envato? Have a couple of other projects and I like your work.
If you are looking multi-purpose template check this https://themeforest.net/item/sphene-multipurpose-html-template/17652088
Thank you.
Dear friend I like to know if it is possible to modify/change or add some colors. Thank You! Regards,
yes, in /colors folder there are predefinied colors available
Hi, by default all sub-dropdown items on the main menu open to the right. What code we need to use to open to the left?
Thank you!
I’m not sure if I understand because dropdown menus are already aligned to the left.
Hi, it is not about text alignment. We want to open sub-dropdown items on the menu – to the LEFT instead of RIGHT by default.
Similar to this: https://stackoverflow.com/questions/30466706/dropdown-menu-to-the-left-side But we want also sub-menu item to open to the left.
If we have dropdowns on the far right this could cause them to go off the screen which isn’t good. That is why we want them to open to the left.
Here is Incredible menu to the left that we need https://i.imgur.com/aDYf7HM.png
body #navigation ul li:hover>ul {
left: auto;
right: 0;
}Add this snippet to style.css
Thanks for your help and quick response. Sorry for misunderstanding.
We would like to keep the default menu right opening but to have left opening for submenu on the far right – so dropdowns could not go off the screen. Please see image. http://i64.tinypic.com/2642txe.pngThat’s what this code does.
Have you seen previous image? Now, with new code applied – it is not working. Submenu dropdowns stays in line with menu. http://i65.tinypic.com/5djcbm.png
Oh, sorry. This should fix that problem:
body #navigation ul li:hover>ul {
left: auto;
right: 0;
}
body #navigation ul ul li:hover>ul {
left: auto;
right: 182px
}
Great! Submenu dropdowns works fine now and opens to left! Could you just revert back main menu to default opening – to right? Please see image http://i63.tinypic.com/j08gpi.png
Sure, just use this code instead of previous (longer) one:
body #navigation ul ul li:hover>ul {
left: auto;
right: 182px
}Vasterad, great! We thank you so much and appreciate your help! Sub-menus are fine now!
If you still have time could you please give code for scenario where we want to keep main menu – default RIGHT, but ONLY for the last menu (on the far right) – we need LEFT, so it doesn’t go off screen. http://i64.tinypic.com/1yx0sg.pngThis should be working, let me know if it does
body #navigation ul li:last-child:hover>ul ul {
left: auto;
right: 182px
}I have tried it and it is not working 
The last far right menu is not opening LEFT and long words go off screen. Please keep in mind that this is menu – not submenu (I see you have ul ul twice) Submenu is working fine.
Could you provide a link to your website? Would be easier to see changes on your site
We are not making changes live on the site, but testing offline. Please use default Incredible HTML template so others can update their code too.
body #navigation ul li:last-child:hover> ul {
left: auto;
right: 0;
}
body #navigation ul li:last-child:hover>ul ul {
left: auto;
right: 182px
}Great – You got last menu opening to LEFT! http://i65.tinypic.com/efozsz.png
But now code for submenu gets broken. It is not opening to LEFT anymore. http://i64.tinypic.com/290wk6b.png
body #navigation ul li:hover>ul {
left: 0;
right: auto;
}
body #navigation ul ul li:hover>ul {
left: auto;
right: 182px
}
body #navigation ul li:last-child:hover> ul {
left: auto;
right: 0;
}
body #navigation ul li:last-child:hover>ul ul {
left: auto;
right: 182px
}
Why do you use 4 code snippets? Use only these 2 that I provided in last comment.
I tested and it worked well. Last submenu was opening to right with submenu.
The last code fixed last menu opening to the LEFT – but broke submenus opening to the LEFT. Submenu now stays in line with menu. See image. http://i64.tinypic.com/290wk6b.png
I think we need this code for Submenus as they were opening OK here:
body #navigation ul li:hover>ul {
left: 0;
right: auto;
}
body #navigation ul ul li:hover>ul {
left: auto;
right: 182px
}
#navigation ul li:last-child:hover ul {
left: auto;
right: 0;
}
#navigation ul li:last-child:hover ul li:hover ul {
left: auto;
right: 182px
}
#navigation ul li:hover ul li:hover ul {
left: 182px;
right: auto;
}
Thank you for your patience and help. I appreciate it very much!
Last child menu and submenu are OK. They are opening to LEFT. http://i66.tinypic.com/2nlcrw3.png
But submenu of menu in middle are not opening to LEFT – but to the RIGHT. http://i65.tinypic.com/2qtef5c.png
#navigation ul li:last-child:hover ul {
left: auto;
right: 0;
}
#navigation ul li:hover ul li:hover ul ,
#navigation ul li:last-child:hover ul li:hover ul {
left: auto;
right: 182px
}Yipeeee!!! It is finally working! :)))) Everything is working fine and words do not go off screen.
THANK YOU SO MUCH ON YOUR TIME AND EFFORT! WE APPRECIATE IT!
Wishing you Happy Holidays!!! Have a great day!
Hi! I really like this template especially the slider. But I have a problem with it. I tried the YouTube video in the slider, but the YouTube preview image missing. I put this video in other area in the same page. It worked fine. I wonder this error was caused by “layerslider.kreaturamedia.jquery.js” with getting YouTube thumbnail code. Will you please help? The YouTube link is below. <iframe width=”600” height=”338” src=”http://www.youtube.com/embed/Hyo4OWQKlmA?autoplay=1&rel=0” frameborder=”0”></iframe>
Thank you
Hi, I don’t know why (it’s question to layerslider developer) but you need custom thumbnail image on youtube that have at less 1280×720px. Then thumbnail will works in slider.
Hi, don’t you have by any chance this template coded with latest bootstrap or uikit? Current code is quite outdated..
Unfortunately I’m not planning any update for Incredible. I’m focusing on newer/future projects.
Too bad Well, let’s move it to uikit myself..
We have main navigation links under “About”. When we use dropdown menu below “About”, almost 1/3 of dropdown menu box width is not visible and spread outside of browser window on the right side.
Please advise how to move dropdown menu to the left instead to the right so all the text is visible? Please see attached image. http://s32.postimg.org/l78ariyv9/company.jpgPlease send me your style.css and index.html file: info [at] vasterad.com
Hi, Could you please advise us how to make tabbed menu? Thank you.
http://s32.postimg.org/v6qndsv7p/tabbed_menu.jpgCould you clarify what do you mean by tabbed?
I still do not understand what do you mean by tabs.”Tabbed” menu is shown in demo preview and looks like you got them on your site: http://s32.postimg.org/l78ariyv9/company.jpg
Hello there,
I purchased and installed Incredible theme on www.businessclic.comTwo main problems so far: the theme lacks of customization features, I’ve been asked to purchase the pro version, I thought the version I purchased already includes everything.
Ebor page builder has no items. When I try to make a new page there’s nothing on the left column.
Is this the case of a wrong installation process maybe?
I had troubles uploading the theme zip through wordpress so I had to upload it via ftp.
Thanks for your precious help
Emanuele
Is it question regarding WordPress or HTML version of Incredible?
I needed the wordpress version but I’m afraid I purchased the html one.
How can I proceed?
Thanks
You can buy WordPress version there: http://themeforest.net/item/incredible-responsive-wordpress-theme/3016398?ref=Vasterad
If you want to get refund for HTML, please contact Envato Support at support.envato.com
Cheers
.
How do you get the slider to pause when clicking to play an embedded video?
it’s built-in option. Are you sure that you have the latest version of incredible?
Yes, I downloaded the currently available one here on Theme Forest. I tried using the “autoPauseSlideshow” option which had no effect in changing the slider behavior. Any suggestions?
Could you check if it works on demo preview?
Yes, it does function properly in the demo. All I did, was change the frame source from the demo video to my YouTube video. Didn’t change anything else.
Try to copy custom.js from demo.
Replaced the custom.js, still same results. Here’s a link to where we’re working on the site before publishing it: www.demers-negrete.com/hannon
Got it fixed. Contact me on info [at] vasterad.com. I’ll send you updated files.
Updated the files. Works now. Thanks for the quick attention, I appreciate it.
There is one minor issue – if you click to forward to the next slide while the video is playing, the slide forwards, but the video’s audio continues to play in the background. Don’t knowing that’s fixable or not, but thought I should mention it.
if that happens on the latest version of layerslider then im afraid i cant help.
Uh-Oh, I was wrong. The video does play as expected when clicked on, but now the slides do not auto-advance anymore.
For both issues, or just the video audio issue?
Sorry, figured out why the slides weren’t auto-advancing – syntax error on my part. Thank you all your help and excellent site template, too!
Ok, I’m glad you solved that.
