19 comments found.
According to Envato Market’s refund rules, if an item doesn’t work as it should or is not as described, the author must fix it or issue a refund.
The item I bought isn’t working properly. Please either fix the issues or refund me.
Thanks.
Envato Market Refund Rules Information for Customers
Item is “not as described” or the item doesn’t work the way it should. If an item doesn’t work the way it should then the author is required to promptly fix the issue by updating the item. An item is “not as described” if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund from the author.
I bought your theme expecting it to work, but it’s completely useless with the latest version of WordPress. How are you still selling something that doesn’t even support the required plugins?
Elementor is stuck in a permanent loop because the theme isn’t compatible with the current WP version. I can’t install what I need, I can’t modify anything, and I basically paid for something that doesn’t work. This feels like a complete scam.
Either provide a fix immediately, give me a working solution, or process a refund. I didn’t pay for a broken product.
Waiting for your response.!!!
Allowed memory size of 2122317824 bytes exhausted (tried to allocate 4096 bytes) in /httpdocs/wp-content/plugins/unyson/framework/core/extends/class-fw-extension.php on line 279
is this full theme full code
Yes
.
open a support ticket here: https://support.quomodosoft.com/support/login
There are so many borken part in your theme. Please fix the things.
One of our team will check and fix this one for sure.
Thanks
I bought your product. Then I activated it by following your tips. But I got some error occurred. Error message is like this, “Table name is more than 64 characters: _fwbk_wp20240105143218_woocommerce_downloadable_product_permissions” How can I clear the trouble?
Please open a support ticket at https://support.quomodosoft.com/support/login
I tried to logging into your support form. But it’s not accept my purchase code, which is downloaded by EnvatoMarket download list. Even though I made new account on your site. Because Envato ID doesn’t accept on that login form.
can you please try one more time? I check and do a reset on the site. it should work fine now.
Hello, Getting error on fresh install, just with your recommended plugins: Warning : Attempt to read property “display_name” on bool in C:\xampp\htdocs\site2\wp-content\plugins\elementor\includes\template-library\sources\local.php on line 670. Please help! Thank you!
Please open a support ticket here: https://support.quomodosoft.com/support/login
Your Plugin Element Ready Lite gives critical Errors on WP 6.4 – Please fix it 
hi We recommend not use 6.4 at this stage as there are issues with deprications within the latest version. They have released a new version which solved the issue itself. We will bring update this will take some time. at the same time you can open a support ticket at : https://support.quomodosoft.com/support/login/
Thank you
Thank you for the fast Support. It´s work!
Your support is not working. I have a problem after importing the demo, the same problem as davidkapoker wrote. How can this be fixed?
Your support platform does not identify my license number. Getting error on fresh install: Warning : Attempt to read property “display_name” on bool in /home/ocauen/domains/websitename.eu/public_html/wp-content/plugins/elementor/includes/template-library/sources/local.php on line 670
email me at abdur.rohman2003@gmail.com
Hey, when is V6 multipage demo content will be available for installation?
Hello. Please respond to the tickets, the template is presenting an error in the header and it is noticeable even in the demo. I appreciate if you can help.
We will look into this. no worries
Please check page speed
Great Work,Congratulations GLWS 
Thanks!
Great work!
Thank You!
really nice one..!
Thank You Sir!
Great Work, Congratulations GLWS 
Thank You!
Congratulation, best of luck with sales 
Thank You!