26 comments found.
I renewed my support however I am unable to log in to my account. I need help with the theme. If I can’t get logged in I would like my support renewal refunded.
Could you please write your query to support@ishithemes.com ?
Can I install this on more than one Shopify Account?
A single license is valid only for one website. If you plan to use it for a new website, you will need a new license.
Thanks.
I upload the template to shopify and received the following message: zip does not contain a valid theme: missing template “layout/theme.liquid”. What do I need to do?
It seems you’re trying to upload the entire zip that you downloaded to Shopify. But that’s a wrong procedure. Please follow these steps to install the theme to Shopify : - First of all please extract the zip file that you downloaded.
- Now search for the Upload-able zip file from the extracted file. It could be in the root folder of the extracted zip or in the “Packages” folder
- Upload the zip to Shopify.
I hope this helps you.
Thanks!
Thank you. It did help.
Great! Thanks.
Is it possible to change the font of the theme?
Yes it is possible.
Thanks.
When I used your template, I encountered a lot of problems, who can help me solve it?
Could you please create a support ticket at : https://ishithemes.freshdesk.com/
Thanks.
While trying to upload your theme, there is an error message being shown as : {zip does not contain a valid theme: missing template “layout/theme.liquid”}
It seems you’re trying to upload the entire zip that you downloaded to Shopify. But that’s a wrong procedure.
Please follow these steps to install the theme to shopify : - First of all please extract the zip file that you downloaded form Themeforest. - Now search for the Uploadable zip file from the extracted file. - Upload the zip to shopify.
I hope this helps you. Let me know if you need further help.
I Have purchased the theme and all good but the Cart Currency in USDand it is deferent from the shop Currency SEK
Hello, Could you please contact our support team : http://ishithemes.freshdesk.com/
We will guide you on the issue.
Thanks.
slideshow not working helps s.o.s
Could you please create a support ticket ? Our team will help you.
Thanks
i did but you did not answer
I apologize for the inconvenience.
We try to respond all the queries within 12 hours after its raised due to time zone differences
I hope you understand.
Thanks.
Hi,
Suppose I have created a demo page. How i can Customize this demo page
Hi, Thanks for your purchase. Please contact our support team at : http://ishithemes.freshdesk.com/ for any queries regarding usage and setup of the theme.
Thanks
Hello When I click on support then it 403 forbiden error shows. Want to ask for few bugs
Helo, Could you please try again?
Thanks.
Great theme and support! I recommend it!
Thanks 
While trying to upload your theme, there is an error message being shown as : {zip does not contain a valid theme: missing template “layout/theme.liquid”}
and from above comments it seems that the following error isn’t new…hope that you fix it once n for all, so that others too don’t have to face the same issue..
Thanks in advance for your support.
Hello, It seems you’re trying to upload the entire zip that you downloaded from Themeforest to Shopify.
But that’s a wrong procedure.
Please follow these steps to install the theme to shopify : - First of all please extract the zip file that you downloaded form Themeforest. - Now search for the Uploadable zip file from the extracted file. - Upload the zip to shopify.
I hope this helps you.
If you need further help, please reach out to our support team at : https://ishithemes.freshdesk.com/
Thanks.
please help these not uploading in my shopify store it shoes ( zip does not contain a valid theme: missing template “layout/theme.liquid” )
Hello, Thanks for reaching out. Could you please write to our customer support at : https://ishithemes.freshdesk.com/ ?
Our team will guide you with the theme installation.
Thanks.
“Hello, I loved your template, Thanks for creating it. I need to change font style and add a extra line and need to add background image in Password page. How am i suppose to do that?, Kindly advice. thank you.
Hello,
We’re glad that you liked our theme
Could you please contact our support team at : https://ishithemes.freshdesk.com/
They’ll guide you with step by step method to do these changes.
Thanks.
Hi, I already have a product review app, does this theme require a download of another one or is it integrated in the theme? Also, if integrated, can I transfer my current reviews? If it’s a separate download, can I keep the one I have? Thank you, theme looks great.
Thanks for your interest in the theme
Yes majority of the reviews app are compatible with theme. May i know which product reviews app are you using?
Hey,
I use Enorm reviews- photo reviews. The logo is a white star inside an orange box.
You can contact our support team post purchase. They will help you with the app integration with the theme.
I need your support, this theme does not work at all
Our team will be at your assistance to solve any issues that you’re facing.
Thanks.
Does the theme come with image swatch capability?
Hello, The theme comes with color swatches : https://prnt.sc/tx8f62 not with image swatches.
Thanks.
HI, question this wishlist works in custom domain?
Yes it works with your custom domain.
Hello, I purchased the theme from you, but there is no way to install it, it shows that I am missing a theme page
could you please follow the steps mentioned in the documentation to install the theme? However if you still face issues, please contact our team at : https://ishithemes.freshdesk.com/a/dashboard/default
I have purchased this theme 2 days back. There are around 150 products in my store and the shop page is returning “Liquid error: Memory limits exceeded”.
I even contacted the support yesterday, they asked for my credentials but after that I can not see any progress nor I am getting any replies from the support now. Can you guys do something about it?
Response already sent
Thanks, issue has been fixed now.
Great!
