32 comments found.
can’t give active email on support system
Hello There, Thanks for reaching out to us and apologies for the inconvenience caused.
Please share the concerns over support email here support@pixelnx.com our executives are here to help you.
Regards,
how can i importat demo content. always show me {status“}
Hello There, Thanks for reaching out to us and apologies for the inconvenience caused.
Please share the concerns over support email here support@pixelnx.com our executives are here to help you.
Regards,
hello in index2 how i can make the header sticky i didnt find any way
Hello There, Thanks for reaching out to us.
Unfortunately, theme does not supports sticky header feature. For any further queries or concerns please feel free to contact us over support email here support@pixelnx.com
Regards,
Hi, I just received this error: “Sorry, Brizy could not load. Your theme must use the the_content filter in order for Brizy to work.”
I also updated the theme to the latest version on December 20, 2023, but it’s still not working. How can I fix this issue? Many thanks
Hello There, Thanks for reaching out to us.
The theme supports Unyson framework, clearly mentioned on the product page, please check here https://prnt.sc/vLec3Z4sV9-- https://prnt.sc/nNpUVtEK6gTY
So the theme won’t work with Brizy page builder. For any further queries or concerns please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
bonsoir , y’a pas de home page au niveau de ce template ainsi quelques plugins affichent erreur lors du telechargement , certain affiche erreur
Hello There, Thanks for reaching out.
Please raise the concern over support desk here https://support.motothemes.net/ or mail us at support@pixelnx.com
Regards,
Bonjour ces adresse ne sont pas accessible. le plugins Unyson n’est pas téléchargeable . cela bloque sous motif ’’Une erreur s’est produite avec l’API du plugin.’’ merci de faire le necessaire et me répondre dans les meilleurs délais
Hello There, Kindly raise the concerns along with wp-admin access over our support mail here support@pixelnx.com
Regards,
:
Hello There, Thanks for reaching out.
Please elaborate more on the concerns.
Regards,
hi I want to install the plugins, I get an error. Thank you for your help
Hello There, Thanks for reaching out.
Please raise the concerns over support desk here https://support.motothemes.net/ our executives are here to help you.
Regards,
hello
i can’t import demo (rtl) inland wordpress theme please resolve it
msg : Request failed. Error code: 400
Hello There, Thanks for reaching out.
Can you please raise the ticket over support desk here https://support.motothemes.net/ our executives are here to help you.
Regards,
Where can I change the font size and type?
Hello There, Thanks for reaching out.
Font size and type can be changed through CSS. For any further queries or issues please feel free to contact us over support desk here https://support.motothemes.net/
Regards,
Waste of Money! I have brought many themes from Themeforest, this one here is very pathetic. I usually avoid writing reviews but I will have to write one for this one. Author, please ensure that you are giving quality theme for the price that you are charging. The site although looks asthetically pleasing the implementation of it is poor in the cms.
Hello There, Apologies for the inconvenience caused.
Please help us with the issues you are facing over support desk https://support.motothemes.net/ so that we can check and get them resolved.
Look forward to your response over support desk.
Regards,
hi we have purchased this theme but in that theme we are not able to install OS MAPPER plugin because of that we are not able to install demo , theme is recommending that plugin . what will be the solution for that can you please reply to it
Hello There, Thanks for reaching out.
Can you please raise a support ticket here at https://support.motothemes.net/ our executives are here to help you with the concern.
Regards,
Hello
in this demo:https://kamleshyadav.com/wp/inland/
you can see that your slider doesn’t go to the next slider.
so I’m wondering if this issue because of the revolution slider or what?
Hello There, Thanks for reaching out. Please check slider changes after every 9-10 seconds.
For any further queries you can reach us here https://support.motothemes.net
Hi, “Inland Core” plugin is nowhere to be found. So how can we use this theme? Thanks!
Hello There, Please check now you will get the inland core plugin. And for any further issues please raise a support ticket here at https://support.motothemes.net/
I have been trying to install this theme all day , but the “inland core” plugin keeps on giving this response that it is failed and unavailable, I have written to your support team since yesterday and no response , please help, I need this to be up urgently
Hello There, Our executive have reverted you on the support ticket please check.
Hi, I’m facing this issue: “This theme requires the following plugin: Inland Core.” Can’t be installed and it’s nowhere to be found. So basically the theme is unusable. Thank you..
Hello There Can you please raise a ticket here https://support.motothemes.net/ our technical experts are here to help you with this.
Hi,
If I purchase this will you upload it for me, and I like the house with the layout plans and constructions picture on i can i use that one.
Hello There, Surely we will help you. Please contact us here https://support.motothemes.net/ our technical experts are here to help you.
Hi, I recently purchased the theme… how can i register the theme for future support – i am available on talk2wowels@gmail.com
Hello There, when you purchase the any product from the Themeforest , then you will get 6 months free support. And after 6 months you have to renew the plan if you want any kind of support from us. No need to register at any place.
I am facing issue while importing demo. please help me.
When importing theme demo a message pop-up “A content install is currently running” and after few minutes an exclamation mark appear without any message. Author Please help ASAP
Thank You
Hello There, can you please raise the ticket here https://support.motothemes.net/ Our Technical experts are here to help you.
Hello there,Please check your mail we have reverted you there.
How do i align something in the theme? If i have two elements in a single section
Also when i try to contact support the signup or login does not support
Can you please share your email ID here, So we can contact your personally.
Hello there,Please check your mail we have reverted you there.
Support doesn’t work, impossible to log in
Hello There, may I know your email address, so we can check the issue you are facing with Log-in.
