24 comments found.
Hello. Does it support multiple languages? Is it compatible with WPML or Loco Translate plugins?
Hi! Yes our theme is support multiple languages. It’s also compatible with those plugins.
Regards, Linethemes
How/Where do I update the header alert: “Announcing our expanded Trusted Partner Program. Find out more”? https://prnt.sc/Msv8DOXgNLqP
Hi! Please go to Customize -> Header & Footer -> Topbar Setting -> Topbar Content: https://prnt.sc/dNT9YNgexJBs
Regards, Linethemes
Got it, thanks alot!
How can we update the Slider Revolution plugin? It seems the plugin has created backdoor for malware attack which we have been experiencing repeatedly. https://prnt.sc/PE4Z6r5MEeOt
Hi! You can update plugin by way: Deactivate & Delete Plugins -> Go to Appearance -> Install Plugins -> Reinstall Plugins
Regards, linethemes
Thanks alot
We are using this theme on our web site. https://ils.com.tr thanks.
I am having this error during import theme, what should I do Import Failed Whoops, there was a problem importing your content.
Import Failed Error: Internal Server Error (500)
Hi! please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, Linethemes
I have do that, thanks for the fast response
Nice theme. 2 questions:
1. How can I make the internal menu of the pages fixed when we scroll, like the original demo? https://prnt.sc/25Mmo338UNY4 2. When I click on one of these internal menus, it doesn’t scroll the page to the correct point, part of the page stays below it, how can I adjust this difference? https://prnt.sc/Clt-HaYZ950AHi! please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, Linethemes
Ticket Created, thanks
Hello, I entered the item purchase code in place of register key license to activate revolution slider, but I’m getting “license key is invalid” message. Please help. Thanks.
Hi! We only provide latest version, do not provide license of them. Don’t worry, you can use them with our theme!
Regards, linethemes
How do we turn off commenting on blog posts? That is, how to remove the “Leave a Reply” section. Thank you!
Hi! To turn off comments for post you can edit here: https://prnt.sc/1ITW0op5r3u5
To disable comments on all posts you can use the plugin: https://wordpress.org/plugins/disable-comments-rb/
Regards, Linethemes
Does it have inbuilt mega menu ?
Hi! This theme has a basic megamenu available. To build your own megamenu, you need to install plugins.
Regards, Linethemes
Your website linethemes.com is coming up 404 – we have 3 themes from your company, are you no longer in business?
Hi! We have changed to a new domain 21lab.co
In addition, we always support customers at: https://linethemes.ticksy.com/
Regards, Linethemes
Hi, how can I change the project-thumbnails for the case study pages: https://preview.themeforest.net/item/itlab-technology-solutions-services-wordpress-theme/full_screen_preview/42997108?_ga=2.193720810.637307092.1697185560-1367717019.1695036377 Thanks
Can you also tell why the logo is not scaled down? https://wip.ootb-automation.io
Hi! To change project thumbnail change here: Edit Project -> https://prnt.sc/G5shstYdIBP8
You can change the logo size here: Customize -> Logos -> Logo Default -> https://prnt.sc/gk-d9vye_vc9 (Eg: 100px)
Regards, Linethemes
hi, i hope you are fine i have a request for you please solve my problem . My PRIVATE TICKET #3497318 . please response fast because it’s urgent. Thanks
Hi! I removed it for you, you can edit it here: Go to Customize -> Header & Footer -> Footer Setting (General Setting) -> Footer Background https://prnt.sc/_l2O_W8BZkUi
Regards, Linethemes
Hi, Is the theme is optimized to fast loading & Core Web Vitals?
Hi! This theme is optimized at a basic level. Depending on your intended use, you can optimize for yourself.
Regards, Linethemes
Question pre-sale… any updates intended ?
Hi! Yes, we always update the theme to work well with the latest version of WordPress.
Regards, Linethemes
Does it have a career page ?
Hi! Currently, this theme does not have a career page
Regards, linethemes
how to use megamenu?
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Hello, I want to buy this theme but how does your support work, i want configuration after installation, can I achieve that if I pay for support?
Hi! After purchase, if you have difficulty installing or have any questions, please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Hi, after successfully imported demo content, i have noticed the subscription form was different from the original demo, please advise how can i make same like the original:
https://prnt.sc/YOLtpB9wra1BHi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
What does Widget ready mean?
Regards, linethemes
Thank you for the fast response. This is another pre-sales question. Do you have more than three header options? Or just the three you show in the demos? Can we create our our header and menu with elementor instead?
Hi! you can see we have 4 style options for header: https://prnt.sc/8WrIz2CUoSKW
Actually you can create more headers and menus, but you need to install more plugins, for example: https://wordpress.org/plugins/header-footer-elementor/
Regards, linethemes
Hello hoe do i change the footer logo
Hi! Please go to Appearance -> Widgets -> Content Bottom #1 -> https://prnt.sc/zssCbdzLz9fB
Regards, Linethemes
Okay thanks
There is also something missing at the footer of my homepage..
” keep in touch
Monthly Tips & strategies for accelerating revenue: Enter your email address I have read and agree to the terms & conditions”
Hi! Please go to MC4WP -> Form -> Click Save Changes button https://prnt.sc/fsleCD-Nz-8O
Regards, Linethemes
I think its the mail chimp sign up form is missing
okay works fine thanks
Hello,
Thanks for your support. I have an issue with the mailing system
The message in the contact us page returns back as
From: [your-name] <[your-email]> Subject: [your-subject]
Message Body: [your-message]
— This e-mail was sent from a contact form on [_site_title] ([_site_url]).
Is there any way i can adjust that?
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Good luck!
Thank you!
