21 comments found.
Hello, there was a mistake with the purchase of one of your templates. I need a template for Shopify and I was wrong buying this one. Would the money be refunded? I don’t need this template at all, thanks.
My purchase code is:
b012f7f8-b829-4918-baa0-5852739f8054
Thanks!
Hi mate,
Now, you just need to buy the Jakiro Shopify theme (you want): https://themeforest.net/item/jakiro-multi-store-responsive-shopify-theme/19276734Then contact us via email: engotheme@gmail.com
We will support you!
Kind regards!
Hola, es compatible con shopify?¿
Hi mate,
This is just HTML Template. If you want Jakiro Shopify theme version. - You can buy the Jakiro Shopify theme: https://themeforest.net/item/jakiro-multi-store-responsive-shopify-theme/19276734Kind regards!
Ok i really want a total refund. Couldnt upload to wordpress. No php file was found. Too bad.
Hi Mate,
This is the reason that is difficult for us to accept. You know, when we sell this product, we have written very clearly: “Jakiro – Multi Store Responsive HTML Template”. We can’t be responsible for your mistake purchase.
We are software business. Once you have downloaded it on your computer, we can’t be sure you use it or not? Or you can share free for others …
There are many other reasons that we think we won’t be able to agree to refund for you. Wish you sympathize and continued support of our products in the future!
Kind regards!
Hello.
Couldnt install the jakiro theme. Style.css is missing… can i get refund or what should i do ???
index.php missing too… want a refund
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
If you don’t mind i think a refund would be the best for me. Im not gonna use this file. I am not enough experienced. I thought it would be more easy. Thanks for the reply, but it is not easy to use. I purchase another theme and it was ready to use. Easy import
Hi Mate,
This is the reason that is difficult for us to accept. You know, when we sell this product, we have written very clearly: “Jakiro – Multi Store Responsive HTML Template”. You can’t use it for WordPress. We can’t be responsible for your mistake purchase.
We are software business. Once you have downloaded it on your computer, we can’t be sure you use it or not? Or you can share free for others …
There are many other reasons that we think we won’t be able to agree to refund for you. Wish you sympathize and continued support of our products in the future!
Kind regards!
hi, i tried installing this theme but it doesnt work with shopify so can i get a refund?
Hi mate,
You bought the wrong version of HTML.
You can find the Shopify version here: https://themeforest.net/item/jakiro-multi-store-responsive-shopify-theme/19276734
Please purchase the Shopify version then we will refund you for the wrong version of HTML.
Kind regards!
Hi! The paralax html version is very different from the paralax wordpress version (the transition effect). Is it possible to get the html version similar to wordpress? (Transition effect) Thanks, Martin Legui
Hi mate,
We and the development team of WordPress are completely different teams.
So the HTML and WordPress versions are a bit different.
If you want the same paralax effect as the WordPress version. We will do it for you with a small fee.
Please contact us by email engotheme@gmail.com
Kind regards!
Hi good day! We have sent the corresponding email but we have not had news yet, we wait your observations in order to implement the paralax version with the effect of wordpress, thank you very much!
Hi Mate,
We have sent an email for your question, please check your email 
Kind regards!
I’d like to know that I already purchased the theme, does it include the multi store responsive HTML template here. thanks
Hi mate,
Please send me your Purchase code, I want to verify your payment information!
Kind regards!
can I just put my payment information here or if you prefer the information to be sent via email, please kindly let me know your email address. Thanks
Hello! The .zip downloaded does not contain the contact-us page, is it a bug?
Hi mate,
For the Jakiro HTML Template, we don’t have a “Contact Us” page available. The reason came from our design partner, they didn’t provide a “Contact Us” page design to us when we developed the Jakiro HTML Template.
If you need it, we will develop for you. Please contact us by email: engotheme@gmail.com
Kind regards!
Hello, we did not receive the promised contact page, we sent the email 1 week ago. Do they work seriously?
We did not receive the contact page, we sent mail requested 1 week ago
Hi mate,
We apologize for having lost your email.
We have developed an update version that added the “Contact Us” page. We will have a notice to you when the update is ready
Sorry for the delay!
Kind regards!
My email is mlegui71@yahoo.com.ar look forward your response, thank you!
Your theme looks awesome! but I don’t see any support for websites like shopify? Is this possible or will it be a future feature? Thank you!
Hi mate,
Thanks for your interested in our products.
We have released the Shopify version of Jakiro.
You can find it here: https://themeforest.net/item/jakiro-multi-store-responsive-shopify-theme/19276734?ref=EngoTheme
It really is a very wonderful theme. Hope you will buy Jakiro Theme and become a our dear client
We believe you will be satisfied
Kind regards, EngoTheme
Hello,
just buyed the Template and it’s awesome. But i’ve one question. We want to use home_full_width_v2.html and i really don’t like the Slideshow effect. Is there a way to change it in a blur effect or something and not the circle thing?
thx! regards
Hi mate,
Please aggregate the issues you need us support and send to us by email: engotheme@gmail.com
We will support you better
Kind regards!
Hi,
I’ve purchased this theme however what I received is not the same as in your demo. Can you please send the same version as the demo?
Thank you.
Hi mate,
Please send Jakiro Template that you download to email: engotheme@gmail.com We will check it. If it is not the same, we will send Jakiro Template for you again.
Kind regards, Engotheme!
Hey, its sent now, did you get it? Thanks.
Hi there, could we please get a response on this question. Thanks!
Hi mate,
Sorry because of this delay. We have had a long time holiday.
We haven’t received your email. Please send it again and let us know your email address!
Kind regards!
Hi, have sent it for the 4th time now. Check your mail and spam box now please. cheers
Hi mate,
We still haven’t received your email. Please let us know your email title and your email address!
Kind regards!
Hi,
Title: Fwd: Regarding Jakiro theme Email: jacob@behrensgroup.se
Hi mate,
We didn’t receive your email as it was on the folder SPAM http://prntscr.com/depku9We will check and respond to you soon!
Kind regards!
I bought your Jakiro HTML theme but menu not working on Adroid Chrome on mobile devices. First I tought I broke something on CSS but its not working on your own Live Preview pages too.
Hi mate,
We are very thank you for telling us about this error. Please send mail to us. We will send updates file of “Jakiro Template”.
Kind regards!
Thanks but I couldn’t wait, I solve the problem on my own.
Amazing Template! Good Luck With Sale
Thanks so much
great work, very cool ! 
all the best for your sales !
Thanks so much
Congratulations! Amazing Work, GLWS
Thanks so much
Congratulations! Nice work, GLWS
Thanks so much
Awesome work. GLWS
Thanks so much
Congratulations! Nice Work, Good Luck With Sale 
Thanks so much
