260 comments found.
Hello there. I bought your theme but can’t find the demo university. Could you tell me where I can download from?
Hi.
How to Import Kalvi LMS Other Demos
Please refer : http://docs.wedesignthemes.com/dt_articles/how-to-import-kalvi-lms-other-demos/
Thank you, we look forward to help you!!..
I need your help! When the Learn Press plugin is activated, the WooCommerce stops recognizing the payments methods.
“No payment method is available.”
Hi glucenaonline.,
Sorry for the inconvenience. We didn’t cross verify our theme with any other 3rd party plugins.
If you facing any issues with the plugin kindly check with that plugin support team.
Let us know if you have any queries or issues. We are happy to assist you.!
Thanks!!
I want to add cancel button to the login popup or X close button ? another question how I can translate the forget password page ?
Hi Ramihamdan.,
Thanks for contacting us. We resolved your query, kindly have a look at below added points,
1) To add a close or X icon in the popup menu, you need to add some code, CSS, and script in the file. Added screenshot for your reference, kindly do the same thing as mentioned in the screenshots.
File to change, https://prnt.sc/Qy127C1BImQj and https://prnt.sc/UP-KsMw7xI_X
Add CSS in the additional CSS page: https://prnt.sc/fuv3cW-ObL6W
CSS Code:
.deleteMeetingClose { font-size: 1.5em; cursor: pointer; position: absolute; right: 10px; top: 5px; }
Add JS in the additional JS page: https://prnt.sc/R8M8G0cB_avy
JS Code:
function close_popup() { var modal_popup = document.getElementById("dtlms-login-form-container").style.display = "none"; var modal_overlay = document.getElementById("dtlms-login-form-overlay").style.display = "none"; }
2) To translate forgot password page you need to edit the translation file in the WooCommerce page. Added screenshot for your reference, kindly have a look https://prnt.sc/2OVR8-IS83D9 and https://prnt.sc/3iv7TEQXgYuB
How to translate the text in the page, http://docs.wedesignthemes.com/dt_articles/translation/
I hope your issue and query have been resolved. If you are happy with our support, kindly rate us.
Your valuable rating is important to us. It will make us happier and more energetic to help and support valuable clients like you.
Kindly, rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!!
Regards., DesignThemes Support.
I rated your Plugin and thanks for your help in point (1) its ok now and your continuous support ,
regarding point (2) I know how to translate strings in other languages and I already did but the page itself is not switching to a different language and I cannot found it in the pages section in admin panel e.g ( https://elearning.medicalkpis.com/en/shop/cart/ https://elearning.medicalkpis.com/en/my-account-2/lost-password/)
the above pages is exist but you cannot add Arabic version for them?any suggestions I would be grateful
Hi Ramihamdan.,
Thanks for the rating and comment for us and the theme.
To translate the shop and forgot password page, you need to activate the WooCommerece plugin in your theme. Once you activated the plugin you will get the following files in your source.
After that, you can follow the same steps as mentioned before, and here,
To translate forgot password page you need to edit the translation file in the WooCommerce page. Added screenshot for your reference, kindly have a look https://prnt.sc/2OVR8-IS83D9 and https://prnt.sc/3iv7TEQXgYuB and do the translation steps.
Thank you, we look forward to helping you!!
Regards., DesignThemes Support.
Goodday, I have bought the theme but have problems with the quizzes. I cant submit a ticket, because I cant register of login. Can you help me with the next issue: I have The Quize questions with a textbox, this needs to be visible on the page https://bi-zoon.tevredenwebsites.nl/rekenen/. But I can’t get it done. Can you help me? I can’t send you my credentials here, so do you have an emailadress? Thank you. Greetings TM
Hi TM.,
1) We reset your login credentials and details have been mailed to atevreden@tevredenmarketing.nl the email address. Kindly, have a look and submit a ticket in the forums.
2) For your next issue, we need your FTP and WordPress admin credentials. Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and resolve it as soon as possible.
Thank you, we look forward to helping you!!
Regards., DesignThemes Support.
Thank you very much DesignThemes Support, I’ve just sent an email through the right bottom form. I will login later with the new login credentials for submitting a ticket. Thankyou again. greetings, TM
Hi TM.,
Thanks for sharing the details will check and resolve your issue as soon as possible.
Regards., DesignThemes Support.
Hello. Is it possible to use sub categories for the courses? If not possible is there any workaround?
Hi Mulus.,
Yes you can have sub categories for the courses. Please have a look at this screenshot https://prnt.sc/qu6GaeCsrkuU
Regards., DesignThemes Support.
Hi. While trying to install demo data it throws “The execution failed. Please check error.log” error. When I check the log file there are many lines like the ones below. How can I install demo data?
PHP Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /home/s2d/public_html/mysitename.com/wp-content/plugins/designthemes-lms-addon/config-codestar.php on line 14
PHP Warning: define(): Argument #3 ($case_insensitive) is ignored since declaration of case-insensitive constants is no longer supported in /home/s2d/public_html/mysitename.com/wp-content/plugins/designthemes-lms-addon/config-codestar.php on line 15
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hi, Is it possible to change “Search your Favorite Course here” text on main page? Couldn’t find it on home page or in language files.
Hi Mulus.,
You can edit the content from “Page Settings” metabox as shown in this screenshot https://prnt.sc/mOH5jEhccnsE
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Regards., DesignThemes Support.
Dear support, what happened to Slider item from the left menu in Kalvi options? We can’t find it right now.
Hi mulus1.,
We haven’t updated anything in the theme. All the menu options are available in the theme panel only. Can you please share with us more detail about your issue.
So, that will check and let you know the solution.
Thanks!!
Regards., DesignThemes Support.
Hello. We have another localization question: How can we localize labels of filter elements (keywords, categories, instructor) and “search courses” button text on home page?
Hi Mulus.,
You can edit those texts from the file wp-content/plugins/designthemes-lms-addon/languages/dtlms.pot. Hope you know the steps to transate the text using the poeditor.
Regards., DesignThemes Support.
Hi i was searching for elearning theme found you theme theme looks interesting but i am worried how student dashboard will look. Can you please add a student demo dashboard so that we can see the process and look of user dashboard
Hi.,
Thank you for contacting us.
You can request a demo from the below link to view the backend options as well.
https://kalvi.themessupport.com/request-demo/Thank you, we look forward to help you!!..
yes it is backend demo and what about student dashboard
Hi.,
The Student dashboard is the default page to which the Student will be redirected once he login. The default Student dashboard page content will look like the screenshot that is shown in the right side. If you do not like the Student dashboard, the admin can build the dashboard page as per his needs using the numerous shortcodes or visual composer modules and redirect to that custom page after login.
Please refer : https://prnt.sc/Kc9merb7x62Q
This dashboard gives us details about the Total Classes, Courses and Packages purchased, assigned, under evaluation, undergoing and completed items and many more details as well.
Hello dear, nice to meet you, my name is Matteo and I am the owner of www.studemme.com
I created this site about 2 years ago, using masterstudy education wordpress theme (https://themeforest.net/item/masterstudy-education-center-wordpress-theme/12170274), but I would like to change the theme because Masterstudy is bad, they have horrible support and every time they release an update my site doesn’t work as it should.
So, I noticed your theme and I have some questions for you:
1) is your theme designed like Udemy? Can users register and receive payments based on their courses? Can they see their earnings?
2) Will it be possible to transfer all my current courses automatically to your theme?
Please answer me these questions without attaching any guides. Thank you very much
Hi Matteopoggesi.,
Thanks for contacting us and being interested in our theme.
1) This theme will work for the Instructor and Students. Like instructors can create and assign the course for the students, Students can purchase and complete their course.
From this theme option, the admin can create the instructors’ and students’ details. For each course purchase, instructors can get the commission of that particular course and they can see it in the graph by daily, monthly, and time-based search. The commission percentage for the instructor will be assigned by the admin.
The commission payment functionality will not be happened by the theme. Admin will directly contact and make the payment for the instructor.
2) From your site to here you can’t able to transfer. If you like to use our theme you need to create a course and lesson by manual.
Let us know if you have any further queries. We are happy to help you!
Thanks!!
Regards., DesignThemes Support.
hi can you please tell if anybody successfully running lms in this theme. Can you please share url of clients who are running this lms plaform
Hi Ashutosheduhive.,
Thanks for contacting us and being interested in our theme. Kindly, check the below demo link to check the functionality of the theme. You need to register with your email address and you will get the credential through your registered email address.
http://kalvi.themessupport.com/request-demo/Thanks!
We are happy to help you!!
Regards., DesignThemes Support.
yes i know that i can request for a demo but i want to know right now how many users are currently using your theme
Hi.,
Sorry for the inconvenience,
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide the client details.
You can go ahead and purchase our theme. If you’re facing any kind of difficulties in setting up or configuring the theme, please get back to us. We are happy to help you.
Hello. How can we change background of search part on main screen? Including bg image and gradient background color.
Hi.,
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
.gradient-overlay > .upb_row_bg:first-child { background: -webkit-linear-gradient(left, #795548 0%, #8bc34a 20%, #e91e63 35%, rgb(128, 194, 159) 55%, rgb(117, 193, 177) 75%, rgb(64, 195, 255) 90%);}
Note: You can change the gradient value as per your need.
Sorry but didn’t change
Hi.,
Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
Thank you, we look forward to helping you!
I added the custom css code below but search area bg color didn’t change. Please see the screenshot. In addition, how can I add bg picture to this area?
.gradient-overlay > .upb_row_bg:first-child { background: -webkit-linear-gradient(left, #fd6325 0%, #FD9E25 20%, #1E90E9 35%, rgb(253, 99, 37) 55%, rgb(253, 158, 37) 75%, rgb(30, 144, 233) 90%);}
https://prnt.sc/de_92fRruxHgHi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Sent!
Still waiting for the answer. Thank you.
Hi mulus1.,
We haven’t received any credentials from your end. Kindly check it from your side and share with us your updated domain URL, FTP, and WordPress credentials with will check and resolve your issue as soon as possible.
Thanks!!
Regards., DesignThemes Support.
I sent you the credentials and you replied for the translation file issue (review word).
Hi mulus1.,
Your old credential is not working fine. Can you please share your updated credentials with us. Will check your issue.
Thanks!!
Regards., DesignThemes Support.
Nope, they’re working fine. I sent an email again, please check it.
Hi.,
Your issue has been solved and updated. Kindly, have a look.
1) The CSS is fixed, added a screenshot for your reference, https://prnt.sc/Ecl2PoSTfGWE kindly have a look.
2) Now the translation section also working fine. Kindly have a look. https://prnt.sc/DrKWUSKhYeVg
Let us know if you have any queries or issues. We are happy to help you!
Your valuable rating is important to us. It will make us happier and more energetic to help and support valuable clients like you.
Kindly, rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!!
Regards., DesignThemes Support.
Thank you so much for your great effort! Do you have any idea about what happened to main menu? It seems lost.
Hi mulus.,
The issue resolved. You haven’t included the menu in the header. If you want to change the menu you can edit it in the header part.
Still, waiting for your valuable ratings and feedback for us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!!
We are happy to help you!!
Regards., DesignThemes Support.
Thank you guys. I already gave 5-star before.
Two more question about the menu:
1- Appearance (hover color, font size, underlining, right alignment) of the menu is not same on home page and other pages. How can we change home page menu to other page menu style?
2- When we set student and instructor menus, user sees on other pages but not on home page. Home page menu is always standart, but when a student and instructor opens another page he sees the relevant menu. How can we make home page menu changing by role?
Hi mulus1.,
1) Your issue has been resolved. Kindly, have a look. You’ve selected a separate header for the home page, that’s why the home page menu and other page menu are different.
Added a screenshot for your reference, https://prnt.sc/0mImFsM-nVe8 Kindly check this link.
2) For your second query, kindly check with some WordPress plugin. But we are not sure about how it will work. But you can try some plugin for your query.
We checked your rating in our theme. From your name, there is no rating for us. If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!!
Regards., DesignThemes Support.
Sorry I didn’t know how to rate on that page. Your video helped me a lot!
We have another issue which didn’t mention before. Google fonts are not showing on the live web site but it’s seems working on theme configuration preview pane. How can we fix that?
Hi..
Please help us have a better understanding of it by getting back with any screenshot like references and also issues and along with your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Sent!
While you were checking the instructor and student menu issue, login/logout links disappeared from the header. Maybe you accidentally remove it? Please help us.
Hi mulus1.,
You can create the menu as per your need in the admin panel. If you want to create the menu you need to select the particular menu checkbox and assign the menu category for that.
Added an article link for more details, http://docs.wedesignthemes.com/dt_articles/menu-options/ and http://docs.wedesignthemes.com/dt_articles/create-a-new-menu/ kindly have a look.
Thanks!!
Regards., DesignThemes Support.
Hi. How can I translate “review” word next to the yellow stars which is showing count of reviews. I couldn’t find it on theme or plugin translation file.
Hi Mulus.,
You can find the “review” text from the file wp-content/plugins/designthemes-lms-addon/languages/dtlms.pot. Please have a look.
There’s no translation like this. Can you also check this while checking other issue from admin panel.
Hi Mate.,
Sorry for the inconvenience. Please check this file path wp-content\plugins\woocommerce\i18n\languages and check the file woocommerce.pot and edit that as per your need.
If you need any guidelines kindly refer to the below article link, http://docs.wedesignthemes.com/dt_articles/translation/
Thanks!!
We are happy to help you!!
Regards., DesignThemes Support.
This translation is not in woocommerce.pot file.
Please see the screenshot: https://prnt.sc/RY1D8ULB6f4r
Hi mulus1.,
Can you please share the page link that you want to translate the content. It will be easier for us to check and resolve your issue.
Thanks!!
Regards., DesignThemes Support.
There’s another missing “review” word in translation from another page (on the course search page under the course description). Can you put it into pot file too please.
Hi mulus1.,
If you’re are updating anything in the code. No need to add every time in the language file, you just open the poedit tool editor and click on the Update From Code button, it will automatically fetch the recently added code in your theme and you can translate it as per our procedure.
Added a screenshot for your reference, https://prnt.sc/YUbiiVxy1Ue9 Kindly have a look.
Else share your page link and a screenshot of your query where you need to translate the content on the page. Will check and send you a file path you can translate as per your need.
Translate content article link: http://docs.wedesignthemes.com/dt_articles/translation/
Hope this will solve your query.
Thanks!!
Regards., DesignThemes Support.
Hi, I just purchased this theme and I am having problems installing the demo content. I followed your link but it’s not working. can you help?
Hi again, can I please get some help? I can’t install the demo content. I tried to sign up for your support forum but I never received the registration email.
I have now figured out how to install the demo content but it won’t stay on the homepage I want to use. I want to use kindergarten but it keeps going back to the default. Can someone please help me???
Hi.,
Thank you for contacting us.
1) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
2) Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
I figured out how to import the demo on my own. My problem now is that the demo is only showing the DEFAULT DEMO. I want the Kindergarten Home Page but I can’t figure out how to do this. I have tried following your knowledgebase to import the Kindergarten content but it didn’t work. PLEASE HELP.
I am writing you with my credentials for help.
I am really disappointed with how long it takes you to answer. I have now figured out how to install the Kindergarten demo content, but when I click on it, it takes a long time to load. When will I get some help with my theme?
Hi.,
Sorry for the inconvenience,
Please refer : http://docs.wedesignthemes.com/dt_articles/how-to-import-kalvi-lms-other-demos/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you. (free)
Note : We Love to Deliver Useful and Easy to Customize WordPress Themes for Our Clients…
Monday to Friday : 9.00 A.M. to 6.00 P.M.(IST) UTC/GMT +05:30
We aim to answer all questions within 24 hours. In some cases, the waiting time can be extended to 48 hours.
THANK YOU!!!! I really appreciate your help. I can see that this will be one of the best lms themes on themforest and I’m ready to give you a 5-star rating. Please answer two more questions:
1. Where can I purchase the images? 2. Why does it take so long for the site to load. It may be a problem on my end but I just need to know.
Thank you! I’m very pleased.
Hi.,
1) Please refer the following link for purchasing the images.
http://docs.wedesignthemes.com/image-link/kalvi.txt2) Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme. You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/ Documentation : https://assetcleanup.com/docs/ Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M
Hello just purchased the theme and all of the images are pixelated plus the demo content gives me an error message when I try to install it.
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : http://docs.wedesignthemes.com/image-link/kalvi.txt
But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out for their own. Most of our demo images came from https://www.shutterstock.com/ or from https://www.bigstockphoto.com/
All image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/
Hi. Top menu’s sub menus are hiding under the slider element. I tried many things including giving menu z-index to 9999 and slider z-index to -9999 from custom css pane but not working. Could you please show me the way. Thanks.
I could manage to solve it. Please ignore this question.
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
We’re using Kalvi theme for just listing courses for now (class type 1 – without checkout option). But when a registered user is viewing a course “start course” button appears. It shouldn’t appear on listing purpose. How can we remove this button?
Hi mulus1.,
Kindly, add the below CSS code in your additional CSS page.
.single .dtlms-start-course-button { display: none; }
Thanks!!
Regards., DesignThemes Support.
Hi. Is there any limitation for header menu depth? I created three levels menu from appearance -> menus but only two levels are showing on the page.
https://prnt.sc/0k_6RG2ThaU5Hi mulus1
No limitation for the header menu, if you have a number of menus to list out use the mega menu option.
For more details about mega menu follow the article http://docs.wedesignthemes.com/dt_articles/how-to-use-mega-menu-options-in-alms/
Thanks!!
Regards., DesignThemes Support.
Sorry but there’s no “use as mega menu” option on appearance -> menus panel as described on the video.
Hi mulus1.,
Refer to the following video https://recordit.co/QhEvOTQCNR to add the mega menu.
Thanks!!
Regards., DesignThemes Support.
Yes I do the same but it doesn’t appear on the page (showing only the name of mega menu item). Do I miss something?
https://prnt.sc/4nIy9LGtPhwPHi mulus1.,
We have checked the mega menu it’s working fine at our end. We checked your site that you have installed and activated third-party plugins. It may affect the mega menu on your site. So kindly deactivate the third-party plugins and check it once again.
Thanks!!
Regards., DesignThemes Support.
Hi guys. How can we edit author page? We need to remove classes section and add some extra fields to that page.
Hi Mulus1.,
Sorry, can’t edit the author page, you can edit the user (author) details and if you want to edit the author page it will be a custom work, it will be charged as per your requirement.
Thanks!!
Regards., DesignThemes Support.
Hi I liked the template.. Do you have below features in the template ? 1. Multiple pricing support and currency support for different countries. ? 2. Do you have multiple schedule for multiple city options for each course ? 3. Based on Current Location based does the course display ?
Hi sharatpk.,
Thanks for contacting us and being interested in our theme.
We don’t have the following features in this theme.
Thanks!!
Regards., DesignThemes Support.
Are there any plugins in the Wp community where i can use them to enable those features in your template.. ?
Hi.,
Yes, you can use bbpress with Kalvi,
For more details : https://www.wpbeginner.com/wp-tutorials/how-to-add-a-forum-in-wordpress-with-bbpress/
Hello! There’s a loading order problem on the main page. Background image of the search part loads first then gradient colors appear. This looks like a bit problematic.
How can make all the search part loading at same time as a whole?
Sample video from your demo site: https://files.fm/u/47mf3cvas
Hi mulus1
The fix has been noted and this will be fixed in the upcoming theme update.
Thanks!!
Regards., DesignThemes Support.