Reviews for Knowledgedesk - Knowledge Base WordPress Theme

Reviews for Knowledgedesk - Knowledge Base WordPress Theme

Cart 181 sales
Well Documented

11 Reviews

for Customer Support

For whatever reason my hosting stuff wasn't working and I contacted the hosting company and the developer of the theme. We tried to import the demo data but it wouldn't work for some reason. The developer kindly manually fixed the problem by installing the demo data by hand and I really appreciate this because otherwise I would have had to started from scrach. I'm very happy with this theme. It is well made and has excellent support.

Author response

Thank a lot :)

for Customer Support

Amazing support; quick and very helpfull :)

Author response

Thanks a Lot :)

for Customer Support

Excellent customer support from Mahbub to promptly answer support queries and help with customization's as well to fine tune the theme according to customer requirements

Author response

Thanks a Lot :)

for Customer Support

I was impressed with the quality of support provided by the author. Quick, precise and friendly. The theme and plugins work fine. It was a challenge to change the primary (default, blue) color to our brand because there is no centralised setting for this, but by adding some extra CSS code it was fixed, no problem :) With this theme and for that many you get really a lot, a really powerful tool.
Keep doing, good luck with sales!

Author response

Thanks a lot :)

too many different areas to go to in order to customize same thing sometimes, very confusing

Author response

Hi,

First of all, I am not sure what is the exact reason to re-rate the theme from 5 stars to 3 stars. However, If you specifically mentioned and sent me a support message about the customization problem then it will definitely help to improve user experience. So, I'm looking forward to get an email from you.

Have a nice day ahead.

Thanks.

for Design Quality

I have designed quite a few websites in wordpress, and have used many different themes. The Knowledge Desk theme created by Mahbub is amazing. Works great and the support from Mahbub is top notch. He is always ready to help. Best support I have had.

Author response

Thank You :)

for Feature Availability

Awesome theme. Perfectly recommended for a knowledge based site or even for a regular blog site where you have tonnes of posts.
The support from author is fast and highly appreciable.

Author response

Thanks a lot :)

for Customer Support

Fast response to changes and help needed to setup the theme.

Author response

Thanks a lot: )

for Feature Availability

Great theme, I accidentally hit 4 stars on my first review and I hope I have fixed this now. I got up and running in one day, very easy to use even for a newbie like me.

Author response

Thanks a lot : )

for Design Quality

Good design and well documented. Good work!

Author response

Thank You :)

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