27 comments found.
my license is not working after i change hosting, and if i go to reactivate it get stocked, i sent an email 3 days ago and nothing yet
Hello, Please review your ticket on our support portal, as our team has provided a response Thank you.
the purchase code is not working
Hello team, we need to solve the issue ASAP. we tried to create ticket but the registration is not working. we have sent an email
Hello,
Please check your email inbox.
does this theme include RTL version/Compatible
Hello,
Please check your email inbox.
The Purchase code is not working. Even the support link is not creating a ticket as I can see in my email. No email received. Can you check? In case your server is down and that is the root cause, will it happen in future that my website will go down? Not sure, just asking But now it is pretty urgent to make the website up and running which is not working
Hello
We sincerely apologize for any inconvenience caused by the issue with our support portal and licenser. We’re pleased to inform you that we are working on this issue. Threfore, if ypu have any query please free to ask on our email id peacefulqode@gmail.com. We are now fully operational and at your service as well as We appreciate your understanding.
Thankyou
Still not working. I didn’t find a place to upload a screenshot here either I would have provided it. I have also sent you an email but no reply.
Even the support link as per the below comment section is not opening. Can we have a call?
Yes Please
You are the best customer service I have dealt with. You are quick to respond and excel at helping. Thank you
Thank you so much for your wonderful feedback.
Hi, QQ – can the colour(blue) in the various containers be changed to other colours?
Hello, Yes, it is possible, you can change the blue color with the theme options in our theme. Thank you.
Hello! I have installed all the necessary plugins, the versions of php and wordpress are all settled and compatible. Still the website doesn’t show anything apart from the Koncpt logo in the middle of the screen. and this is our web site http://www.areem.io/
Hello,
If you are facing any issues then Please ask your query to our support team they will surely assist you.
https://support.peacefulqode.com/ Or send an email to our inbox peacefulthemes@gmail.comThank you.
Hello Sir I am purchase this theame but not use in anywhere i need to use now but it’s say limit exeed can you please remove my previews domain
Hello,
If you are facing any issues then Please ask your query to our support team they will surely assist you.
https://support.peacefulqode.com/ Or send an email to our inbox peacefulthemes@gmail.com Thank you.I have already sent the email but no replay yet… it’s very urgent please take the follow up … Thank You
Hi, I was about to purchase the theme but i have some concerns. the theme’s WordPress version is 5.5 and last updated 8 June 2021 (more than a year). PHP version 7.4 was released in June 2021. I want to ask is it compatible with WordPress 6.0? why you haven’t updated the theme? do we get support in case of any compatibility issue?
Kindly reply ASAP. Thankyou!
Hello sajidjaveed
Yes, Theme is compatible with WordPress 6.0 and above. If you are facing any issues after purchasing the theme then you can contact our support portal without any hesitation our team will surely help you.
Thank you.
Thanks for replying. We haven’t purchased the theme yet however can you send us a demo/nulled theme to test it, so we’ll be able to purchase and proceed with our website.
sorry not possible.
I cant get support. After reboot docker with wordpress i get “Domain Limit Exeeds”, i try to register on https://support.peacefulqode.com/, but get Account confirmation required
Please Check your ticket.
Hi, I’m a job provider here and Envato and just installed your theme, the blog section is working fins but it seems there’s a problem with Elementor because when I try to see the Homepage and many other pages I get an error that says “Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in… plugins/koncpt-core/includes/elementor/common/btn_controls.php on line 95”
Could you please help me with this? Thank you in advance for your help.
Regards, Arlain
Hello
No Worry We Are Here To Help You
Please Send Your Query To The Support Portal https://support.peacefulqode.com/Thank You
Dear Sir or Madam
Does the theme support RTL languages? Does the theme have landing pages? Does the theme support WPML plugin for Multilingual content?
Yours sincerely, Omid
Hello
right now no there is no RTL version is available.
yes its have lading pages.
thank you
Hello. Thanks for your answer, Does the theme support WPML plugin for Multilingual content?
Hello
its not support WPML plugin but you can use gtransale plugin
Thank you
Hey guys, just purchased the theme but can’t install it. I need an activation code, I sent an email requesting one.
Hello, warsame
We request you to please open a support ticket at https://peacefulqode.ticksy.com/ so that our support team will help you.
Thank you
Demo data does not load and from a Customer Service perspective Nikunj is very unresponsive. ‘24/7 support’ is misleading at best. I would not recommend anyone to purchase this theme, especially if you are expecting to get up and running quickly. I have provided wp-admin access, error logs and I’m still awaiting an update and resolution. There are no instructions how to manually import demo data. Once the theme is loaded the nice preview pages you see on Themeforest take you to a spam advertising page. Caveat Emptor.
Hello, barrylavelle
We request you to please open a support ticket at https://peacefulqode.ticksy.com/ so that our support team will help you.
Thank you
As you know, I already have a ticket open for the last 5+ hours and I’m currently awaiting a resolution. It is completely disingenuous for you to pretend otherwise. How else would I know I was dealing with ‘Nikunj Patel’? I seem to be getting a much faster response by posting publicly here.
Please provide instructions on how I can manually load the demo data?
As per our concurrent support conversation, I have already provided you with the error log below which shows the one-click import does not work. Your documentation indicates that a manual import should be possible, but this process is not documented anywhere. Please advise how to complete this step.
etc…
Hello our support ask for providing details but you are not providing details and doing wrongs steps demo import, not working or it may have error so not means theme has error I will also depending on server Oki so if you want support provide the necessary details thank you
Your solution is to provide WP-Admin access, I did and waited for 4+ hours without any response. I note the domain that the demo data preview references ‘expired on 2021-04-11 13:34:41’ perhaps that is the reason why your data won’t load?
Finally got Yash on a Skype call and he resolved all issues in 30 mins. Thanks.
demo import not working. its loading and do nothing
Hello hotspurfc
Please Create a Ticket On the Support Portal Our Support Team Ready To Deliver You Support.
https://peacefulqode.ticksy.com/ Thank YouI did. I see its not new matter. You should ASAP make other demo import option avaible… meanwhile. How long will it take for You to fix it?
??? come on. ITS unacceptable that You dont ofeer other way of import if current one is not working for 3 months!! I needed to set up webpage fast and wasted whole day
Hello Sorry for your inconvenience our team will resolve assoon as possible we are working on it Thank you
its very easy to resolve. just make backup of your working site example using All-in-One WP Migration or other program and send it to me on google drive
it should take 15 minutes. I wait for your soulution today. thanks
why you dont respect your clients? seriously? Im waiting and waisting whole day and now second starts… you could solve my problem by sending backuped page made in any importer!! its 15 minutes time of Your work or less??! Ludacris!
How can i activate premium plugins
Hi yogendras843,
Our support agent has seen your ticket please follow ticket #2709424
Thank You
how much time it will take??
Your bug fix please check your ticket
as you mention there are 5 premium plugins. how to activate them?
Hello, yogendras843
We request you to please open a support ticket at https://peacefulqode.ticksy.com/ so that our support team will help you.
Thank you
One click demo import is failing, please hep. PRIVATE TICKET #2709424 premium plugins
Hi yogendras843,
Our support agent has seen your ticket please follow the ticket.
Thank You
i saw $29 but when i click for purchase got $39 price??
Hi yogendras843
Sorry For You Inconvenience Price Has Been Updated.
Thank You
Congratulation, nice work….best of luck with sales❤️
Thank you 
hi, how do i add the demo chart?
Hey vittotto
Greetings From Peacefuldesign! Thank You For Reaching Out To Us. We’re Happy To Serve You
Please Send Your Consent In Support Mail Our Support Team Will Assist You
Thank You Peacefuldesign Team
