161 comments found.
Is the theme compatible with woocommerce 3.3.x? Thank you
Hello! We have just released the new version update to compatible with woocommerce 3.3.x, please update.
Regards, LineThemes
Can you please send me the new VC version? Its outdated….
Hello!
The new version of Visual Composer has been updated on our server. Please go to your WordPress admin and remove it then install again by go to Appearance => Install Plugins.
Regards, LineThemes.
I am not able to remove it from wp admin as its not showing an option to delete it. Should I delete it from FTP or Cpanel?
Please send me an email to support@linethemes.com. I will give you the URL to download the latest version of VC.
Regards, LineThemes.
I just emailed you
Hi.Sir .Pls kindly help to check with my website of Woocommerce list .it’s so strange ..can not show full line .only show small photo & there has some blank sit ..pls help me .it’s top urgent .thanks very much .
And i don’t need to show ” add to the cart ” how could i do pls ?
Hello!
We’re sorry for inconvenience you have got with our theme. Could you please to give me your admin information? I will help you to check and resolve the issues for you.
Also, We’re sorry for a too late respond. We had an accident with our server. It was crashed and cannot recover the data, so we take a long time to restore our demo sites. We just hope you will understand and accept our apologies.
Regards, LineThemes.
hi, Is the theme compatible with Woocommerce 3.3 ?
Hello, we’re updating the theme to compatible with woocommerce, please wait for a day to get new version.
Regards, LineThemes.
hello is it RTL ready?
Hello!
Thank you for interested in our theme. The Konstruct theme was built with RTL ready.
Regards, LineThemes.
Hi .My dear friend .Pls kindly help me about my website .The bluehost let me contact you to solve the problem .their suggestion as below , Issue is with the website design and the exact error is: [16-Dec-2017 23:03:09 America/Denver] PHP Fatal error: require(): Failed opening required ’/home1/packagk9/public_html/wp-blog-header.php’ (include_path=’.:/usr/php/56/usr/lib64:/usr/php/56/usr/share/pear’) in /home1/packagk9/public_html/index.php on line 17
Please check the script of the website or please contact web developer to resolve the issue
Unfortunately, we do not support for the scripting issues .Pls kindly help .Website :www.pacakgingfactorygroup.com .Thanks very much .
@Author .Linethemes .Pls kindly help to check what’s wrong .thanks in advance
@Author .Linethemes .Pls kindly help to check what’s wrong .thanks in advance
Hello!
Please submit a question at http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve it.
Regards, LineThemes.
Is it possible to disable lightbox view on mobile or change the view gallery to be more friendly for mobile users? when the user click on the image it pops up in small light box and if you click full screen view it’s messed up.
Hello eshelon!
The current version is not possible to disable lightbox view on mobile. However you can disable full screen button by custom css.
Please go to Appearance -> Advanced copy and paste below code to Custom CSS area:
div.pp_default .pp_expand {
display: none !important;
}
and Save Settings.
Regards, LineThemes.
Hi ! I’d like to use the post thumbnail as the title background. How to do that ?
Hello,
This Current version doesn’t support set post thumbnail as the title background for portfolio, blog post. Only for pages
Regards, LineThemes.
Hi,
I have a new logo which is potrait, I looks good on desktop version but on mobile devises it looks too small and can’t see it.
How can I increase the header height only on mobile versions? So that my logo can be visible properly. Please help?
Hello!
Please provide your URL
Regards, LineThemes.
here it is lakeseminole.com
Hello!
Please go to: Appearance -> Advanced at here you can copy, paste code css and save.
@media only screen and (max-width: 768px) {
#masthead .brand img {
height: 80px;
}
#masthead .navigator {
height: 110px;
}
#masthead .navigator-mobile .navigator-toggle {
height: 110px;
line-height: 110px;
}
}
https://monosnap.com/file/OumEZkMZl1jNBMPPDusWHE4VYFphdt#
Regards, LineThemes.
thanks you so much guys!
Any updates to Visual Composer and Revolution Slider? Changelog states nearly two years since latest versions of those plugins.
Hello!
Please deactive and delete plugins after that re-install it to update latest version.
Regards, LineThemes.
Hi,
We have an issue in the woocommerce shop layout.
1. On the main shop page the product tiles had become bigger and some blank spaces are showing instead of continued product listings. Please check here: https://tinyurl.com/ydcdtmu8
2. On the product pages, when I add product gallery the images are showing bigger below the featured image. Earlier it was used to be carousel. Check here: https://tinyurl.com/y9h83gcu
3. When I create a image gallery in the VC, it should show the next and previous options when the images should be clicked in the front end. But it doesn’t show now.
Thanks,
Hello!
Please update the latest version of Konstruct theme. Or submit a ticket at http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve the issues.
Regards, LineThemes.
thanks just created….
Hello Just a general query: I’ve downloaded the update which works OK thanks but just wondering about the Visual Composer plugin needing to be updated. Will we receive an update of this in future updates? Thanks Duncan
Hi duncang17
Please go to Plugins -> Installed Plugins, deactive and remove Visual Composer plugin after that reinstall it by requements notice of our theme to install latest version of this plugin.
Best Regards!
Hello, we have a issue:
Warning: Invalid argument supplied for foreach() in /public_html/wp-content/themes/konstruct/content-portfolio.php on line 59
Thanks!
Hello iramirez79!
Please submit a ticket at http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve it.
Regards, LineThemes.
hello!
I can’t submit a ticket because my licence support has expired.
So i can’t fix the issue because the issue comes with the last update.
Thanks for your help.
Hello!
You can submit ticket to category “General Questions” to ignore purchased code validation.
Regards, LineThemes.
Hi, where i can change header image in the single portfolio ? http://i.imgur.com/zMSwfF7.png?1 Thanks !
Hello!
To change the header image, you can go to Appearance => Customize => Layout & Styles => Page Title then change the Background option to your picture.
Regards, LineThemes.
( You are here: ) Where to change this post
Hello jerkan34!
You can change the Breadcrumb Prefix at here: Customize -> Layout & Styles -> https://monosnap.com/file/4K6pkSpK40IXdQbDEk6SB3SR7z7U9J#
Regards, LineThemes.
Thank you
Hey 
Regarding to the comment from Jhonpwooton
“I’m seeing a conflict with this theme and Visual Composer 5.1. The back-end admin is no longer functional Do you have an updated version of your theme to resolve this issue?”
I have the same issue. The Problem is, that my support expired and now i can’t finish the website. I need Help PLEASE!
Thank you in advantage
Radu
Hello, Radu!
We’re preparing to release an update version for this theme for update theme compatibility with WooCommerce 3.0 and fix the related bugs with Visual Composer. So, please wait me for a day to receive an update version.
Regards, LineThemes.
hi,
When will theme be updated with new Wordpress and Woocommerce versions?
Hello!
Please wait us for a day, we’re creating an update version for compatible with WooCommerce 3.0.
Regards, LineThemes.
Hi,
I need latest Visual Composer plugin. Can you please share the download file.
Thanks,
Hello!
Please submit a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve the issues.
Regards, LineThemes.
just submit the request
I changed the logo and saved but it doesn’t work it still shows KONSTRUCT logo. Also i tried to change header background color and it didn’t work either Please help. Thank you
Hello!
Please submit a ticket at http://linethemes.ticksy.com with your FTP information. Our support staff will help you to resolve the issues.
Regards, LineThemes.
my ticket has submitted for 4 days hasn’t been solved 
Hello!
Could you please give me your ticket URL? I’ve tried to find the tickets by your username but nothing found. Also, I’m so sorry for the inconvenience you’ve got with our theme.
Regards, LineThemes.
Hello!
I’ve checked your issues and resolve it. Please check and let me know if you’re got any problems.
Also, I’ve seen my support staff was replied your ticket immediately when it was created but doesn’t get your response until today. So, your ticket cannot be solved fast enough.
Regards, LineThemes.
Our website created with Kostruct is suddenly down, I can’t log into back end of our site. Not a hosting or domain issue. Is there an update to fix?
Hello!
Please submit a ticket at http://linethemes.ticksy.com with your FTP information. Our support staff will help you to resolve the issues.
Regards, LineThemes.
You can submit ticket to category General Questions. It will not need to verify purchase code.
