Dahz

Dahz supports this item

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1809 comments found.

tkfranz

tkfranz Purchased

How to translate “BACK TO TOP” or upload image for different languages ?

lostlunar

lostlunar Author Team

Hi, you can change the default back to top button by uploading your own back to top image on labomba theme options.

tkfranz

tkfranz Purchased

ok but what if it’s a multilanguage site? i need the button to be translated into different languages. How do i upload the button images for each language?

hi unfortunately you cant, we only have global options for this. as image doesnt have string that can be translated. we recommend to use a global language for the button or use symbols instead. sorry for the inconvenience

Hi Dahz, I’m experiencing a glitch with the plugin WPBakery Page Builder – “Products”, any time I create a new row of products using the SKU/ID or duplicate an existing one its creating a break after the first two listed products, so instead of 3 across it shows only 2 on the first row. You can see the glitch happening on this page with the yellow and blue coloured Eurotramp – http://www.sunkentrampolines.co.uk/shop/commercial-trampolines/ I’ve updated everything I could so not sure what else to try?

thank you, will follow up soon

Thank you guys, recommending to use “woo” products shortcode from WPBakery solve the issue!

glad we could help :)

Hello, I updated the theme but now all the categories and product thumbnails appear very pixelated, I checked the image dimensions and they are 93px x 93px.

I tried to change the image dimensions from “la Bomba settings / Dinamic images / Thumbnail settings and regerated thumbnails but there is no way, The issue persist.

The regenerate thumbnails still says this are the dimensions:

woocommerce_thumbnail: 93×93 pixels shop_catalog: 93×93 pixels

Also there is no display tab into the Woocommerce settings products tab.

How I can solve this? Thank you.

hi please open a thread in our support forum http://support.daffyhazan.com mentioning this issue (just copy paste it) and also share your website address. so we can check your setup. thanks

Hello I logged into your site support but I have no active plan support as I bought the theme around 1 year ago, wonder if I really need to pay again for a problem that is clear is related to the theme. You can verify it at http://fiestaychocolate.com/categoria-producto/bodas-con-encanto/

hi in the new version woocommerce move the image option to customizer https://stackoverflow.com/questions/48192408/changing-product-thumbnail-sizes-in-woocommerce-3-3

try changing the thumbnail size there

I have an issue with the product gallery on this site – https://www.babyblack.co.uk/product/product-admin/

Selecting the thumbnails to show that image as the main image only works intermittently as you will see. Also it shows 5 thumbnail images when there are only 4 images in total which I think is confusing.

I’m using the latest versions of the theme and Woocommerce. Tried disabling all plug-ins and the problem remains.

Any help on this would be much appreciated.

Actually, I just noticed that the product gallery seems to work fine on your demo site with more than 3 images. There must be something that can be done to make ours work, isn’t there?

Hi,

Could you please provide a temporary admin panel access of your site and send the login credentials to jolt.dev[at]gmail.com so we can check it?

OK, thanks, I’ve done that.

How do I make the blog pages full screen? I have made given settings still category page has issues – themeoptions -> styling & layout -> general layout. Check – https://kajewellery.com/beta/product-category/18k-earrings/ ------------------— Even check below link i have mentioned 3 columns, but it is not displayed properly https://kajewellery.com/beta/high-jewellery/ ------------------— I have imported products from different wordpress site. But all images looks blurred, can you check and give some solution. https://kajewellery.com/beta/product-category/18k-earrings/

Hi,

To make blog pages full width, select the full width layout on the blog page (the page that you’re assign for Posts page) editor. Probably the general layout settings has been overrided on the page editor.

To make your shop page full width, please navigate to themeoptions -> WooCommerce -> Shop area, then select full width layout.

Your product images looks fine from my browser. But to settings the product image size, please navigate to Apperance > Customize > WooCommerce > Product Images.

Hope it helps.

Thanks a lot for your support. I made settings as told by you and now all things are working perfectly.

Hi,

Unfortunately when I register for support I don;t receive any e-mail. I’m supporting a client which has bought your theme. After updating the theme the products won’t show anymore, see: https://i.imgur.com/eMMX1FH.png When disabling all plugins, except WooCommerce they still don’t show. Switching to 2017 theme it’s ok: https://i.imgur.com/t9nbdz3.png

The webshop meets the versions which are listed here.

What can cause this issue?

Thank you in advance for your reply.

Hi, I cannot see your attached screenshot. But please try to flush the theme options after updating the theme by clicking Save All Changes button. If the issue persist, please provide a temporary admin panel access of your site and send it to jolt.dev[at]gmail.com so we can check it. And also please send us the email address that you’re using for support forum registration . Don’t forget to mention the issue.

diaaryan

diaaryan Purchased

Hi, after updating this theme to the current version i notice the single-product thumbnails are now shown with a reduced height. I’m also seeing this on the demo site even tho i use the other single-product layout the thumbnails are the same. I cannot figure out how to get them back to the original height. Thanks for any insight into this issue.

diaaryan

diaaryan Purchased

I have always used 1425×1900 for my product images.

Dahz

Dahz Author

yeah just checked with our developers, we dont change any image size in the theme.. its happened because woocommerce changed the option

diaaryan

diaaryan Purchased

OK, Thanks for the reply. I hope it can be changed in the future.

I would like to know are this theme support rtl ?

what is the memory_limit for themes ??

this theme support plugin massive Addons for WPBakery Page Builder ?

this theme suppor demo importer ??

Dahz

Dahz Author

hi thanks for contacting us

I would like to know are this theme support rtl ? yes it does

what is the memory_limit for themes ?? the recommendation is 64M

this theme support plugin massive Addons for WPBakery Page Builder ? we never tested it, but we do have some customization in the page builder so there may be some conflicts with the plugin.

this theme suppor demo importer ?? we do use WordPress demo importer. so you can replicate our demo looks

let me know if you have other questions

dolec

dolec Purchased

Can you please check if my account woocommerce templates are up to date because on my site nothing showed..

Dahz

Dahz Author

hi please open a thread in our support forum and share your site url so we can check your setup.

http://support.daffyhazan.com
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