60 comments found.
this is template > do you have landingpage theme ?
Hello. I know that my support has finished, but would really appreciate if you just verify that my problem does have a workaround, so I keep trying to solve it or resign. It does not render correctly on chrome desktop nor mobile device… fonts, effects and icons does not display. It’s ok on other browser like Firefox. Thank you in advance.
Hi,
have to check with website is any plugins causing issues or any other issues ? please renew support and let me know ..
I did exact in server but donot show, can you tell me upload to which folder?
I really could not find the folder to drop in the demo file stuff, can I know where to ?
Submit admin login details in ticket will import demo for you
Hello, I just purchased your theme(layer-responsive-app),but it doesn’t work because missing style.css stuff, please check and get me back soon, thanks
Hi,
You bought HTML template, please buy WordPress Theme https://themeforest.net/item/layer-huge-collection-of-landing-pages/16922953Thanks, zozothemes
yeah, I just bought it, but still not working, missing style.css? what happen
Download wordpress theme file and upload it…. If still issue means submit ticket here with login details https://zozothemes.ticksy.com/ will check immediately
yeah still not working, I submit ticket now, please fix
Can I request both refund? I really don’t wanna wasting time on this, and both are really not working!!
Mate,
Theme was tested by envato team mebers and it was working fine, WIll cehck ticket and reply you…
I just tried again, it really doesn’t work, it shows missing style.css installation fail
you can just download and try install in your site, please accept refund, I can’t wait for it
I have checked double times…. check ticket friend.. please wont frustrate too much…
it works after i relog to my wordpress somehow
thanks for helping, I just little rush on this
ok submit ticket will help you….
btw, can I know how to install the layer-responsive-app-to my site?
It was html template, you cant able to install. You can just extract the files in your server and it will display….
Hi! one question please. I get a message and it does not load the icons and other sources: this page is trying to load scripts from unauthorized sources. Thanks!
please send ticket will cehck it…
Hi, I can not write a support ticket. I verify it by envato and return to the Choose Product or Category option. My support is expired but I’ve never got to use the web and gives this error in the contact form: Sorry Anibal. Your Email was not sent. Resubmit form again. Please If you are so kind, help me with this error because my client is angry. Thanks
Please try to use contact form 7….
Thanks but contact form 7 is for wordpress, no? I use html template
oops am sorry.. ok submit ticket in general theme questions will check… before that you can check normal php email ? does it work as need php to work it out…
hi there, i’ve a pre-sale question…as you click demo and scroll down the page, phone screens, texts and other information etc appear bit slowly, is it possible to change timer so that info and images appears a bit faster than current time? Thanks and not to mention, a great theme….keep up the good work! Regards, S
yes it was transition time you can change it easily….
Does this template come with PSD’s for the phone mockups shown in the demos?
Nope we do we drew hand sketch…
Is it possible to use it for WordPress? If so, how can I use it?
Hi,
1) Is it support RTL design ? if yes send to me the link
2) Also, if I have some section I want to hide for example: Pricing table section, Contact form etc. Can I hide it from admin panel or I need to edit through the code ? If through the code you will support me to hide the sections I don’t need or not ?
Best regards. Ibrahim
Hi,
1) RTL does not support.
2) you can easily hide the section that you not needed. It was HTML template no admin over there.Thanks, zozothemes
Hello i want to know that is it easy to install ,because I have no knowledge of HTML5
Hi it is a simple HTML template. So you just use editor to update content and images then just upload it in your server. That’s it. Have any other clarifications please purchase the template and contact us. Thanks 
How do you remove all the white space below the video. You can see that in your demo http://zozothemes.com/html/layer/dark/video/index.html
Hi where did you see white spaces in the dark layout. Please can you post ticket with screenshot in our support center. Thank you
sure I post it in there its on both the light and dark in your demo here and downloads
ok
How do u create blog post. Do you have to edit the HTML pages ?
Yes as it was HTML template ….
How do you hide the Color Switcher ?
Remove the code in bottom of HTML…..
I do see that but after the color is selected that you want how do you make it stick to the template
Please post ticket in our support center, you can get clear solution. Thanks
Hi, didnt have time to work with the template and support finished for me but realized the mailchimp form drop an error on every email I try, so wanted to let you know for next update.
Any mail displays: {type address is invalid!”}
Hi sure we will check it out. Please use latest version and check out. We didn’t get kind of error from customers. So If there is an error we will update it asap. Thank you
Great Theme. Layer logo (top left side) doesnot have padding-top space when scrolling page down in mail-chimp demo(video demo4).
tried in mozilla firefox.
Hi thank you for your purchase. Please can post Ticket in our support center with site details. Thanks again
I cannot get the email webform to work. I only need to edit the file process.php right?
Yes
i sent an email to your support to verifiy the process.php file, as it is not working
Handling through tickets.
How close are you to being done with the Wordpress version?
Hi http://zozothemes.com/wp/mist/app/ here you can see our one of the theme for all kind of business. And we are working on this one so for Layer we can’t give you the exact time. So please check it out the above link and let me know. Thank you
I purchased this thinking it was wordpress (didnt look good). So now I still want to use it….I have basic knowledge of HTML…..how do I edit the code?
Hello thank you for your purchase. It’s pure HTML template. And you can edit the code by using Dreamviewer, notepad ++ kind of editor’s. Have any other clarifications please post ticket to our support. Thanks again.
Nice work, I’ve tried to apply the direction RTL for the layout but seems the sliders have issues with that, any fix please ?
Hi please send details to our support ticket system. https://zozothemes.ticksy.com/ Thank you
Hello! I Can’t seem to get the mail integration to work. When clicking the subscribe button nothing seems to happen, even when there’s a green tick in the box verifying the email is correct. I hope you can help me soon. Thank you in advanced!
Hi Thank you for your purchase. in demo it’s working fine. So please send me site login details to support@zozothemes.com. Thanks again.
eMail sent, thank you!!
Hi! I hope you can answer my email very soon, is really urgent! Thanks!
Hi! Still waiting for an email answer. Please, please, please!
Hi we are checking on it. You can get reply through mail ASAP. Thanks
I did some customization on this template, which you can see here: http://commonsensedesign.net/extranet/fearfarm/. Everything works fine on my Android devices, as well as my Windows laptop. However, the navigation doesn’t work on mobile Apple devices.
Does anyone know how to fix this, please?
Replied thank you
