30 comments found.
Hi Team. I have bought this theme and when I tried to edit content via WPbakary plugin I can not update content. Its shows only codes. How do I edit contents
Sorry! for the inconvenience, Please create a support ticket on http://support.bytecodesoft.com/
Is this theme still supported? My ticket remains unanswered for 4 days.
Sir/Madam, Just we have replied you.
Please update the theme version compitable with wordpress 5
Sir, we will do it
Hi,
We have tried to install the theme for the website. But it is showing error like installation problem with Slider revolution, And Visual Composer. How can we resolve the issue?
Plz send us your purchase code , hosting info & WP info to info@bytecode.com.bd
hey i am not able to import data, nothing getting import.
Sir, We had some problem in previous month, that’s why We were not able to support you, Now we can support you any time, also want to refund you if you want,Pl response us
Hi When I click to “Import Demo Data” it’s show “Importing, please wait!” For long time. about half an hours. nothing import.
Can you please help me.
And when i go for support, I register with user name and email. But no password email comes to my email. So i can’t open tickets.
Waiting for reply.
please check in your spam folder
Hi, I left a ticket on your support center, please have a look. Thanks!
Hi, Sorry for the delay. Your ticket has been replied. Kindly login to the portal and check.
Regards,
Hi there, I have new tickets on support center, please reply.
Hello, I have an open ticket on your support center, regarding the sign | register fields that appear on mobile, please reply.
Hello? Is support running?
Sir, We had some problem in previous month, that’s why We were not able to support you, Now we can support you any time, also want to refund you if you want,Pl response us
Hello, I’m sorry for your problems. Yes I want a refund, how should I proceed?
As you already download the theme, we can support you only
Of course I have downloaded, I have downloaded a theme poorly developed and full of bugs! So if there’s any professional integrity in you, refund me.
ok sir
Very stylish and beautiful project! 
Thank you
Sir, We had some problem in previous month, that’s why We were not able to support you, Now we can support you any time, also want to refund you if you want,Pl response us
Hi I have installed the theme and imported the demo data but when I am set up the sliders in slider revolution the sliders are not saved its showing the Ajax error,
How can I resolve the issue?
Sir, We had some problem in previous month, that’s why We were not able to support you, Now we can support you any time, also want to refund you if you want,Pl response us
Is it possible to scroll the teachers with some text matter or popular courses ? need to scroll some images with text. tks
It’s not possible
Hi, does ur theme support version 4.9.6 latest version ? or pls let me know wp stable version which works fine ? tks
Hi, Yes it does support the latest version of WP
Ok, can we get a link to the installation/support doc for this theme ? need to see which plugins are supported. Is Visual composer included ? tks
I just noticed visual composer is included. Can i also get a link to the installation/support doc for this theme ? tks
Hi, if you download the full package from themeforest it will include all the files including docs and all Regards,
I am having trouble installing two of the plugins that come with this theme. But every time I try to register on the ByteCode Desk Support web site to open a support ticket, nothing happens! And I mean NOTHING! I register and I get no confirmation in my email. So I can’t get passed the logon page to start a support ticket. HELP!!!
Sorry to hear about your problem, Our web engineer will solve the issue soon.
That would be great! Thank you.
Hi,
Since you are saying you are not able to access the support desk please send an email directly to me at: dranger2011@gmail.com
About the confirmation email – It might be in your spam mail list so kindly check that to see if you have received a link.
Regards
Looked in SPAM, but thank you for suggesting it. I will have my colleague, Colleen, who is working on this site, reach out to you directly. She will be able to tell you the problems she is having in more detail. Thank you for being SO responsive. I will be sure to note.
Are you getting support?
Hey. I gave the email to my colleague. She will contacting you soon. Thank you for checking in.
No Problem, will do it
I am only able to get the backend of VC, not the front end. Also I can’t change the colors. How can I do this easily?
I assume this has been answered in the support forum
Hallo, I need to enter about 20 courses Registration for courses must be an online registration (only online registration) however, the courses will have a maximum number of participants, that is, courses with a limited number So, when there are, for example, 20 people that are registered at one course, then the course must be reported as “closed” or “not available” or “completed” Is it possibile with your template? thanks!
Hi, Please submit a ticket at – https://support.bytecode.com.bd we will do this for you
I have not bought the theme yet It was a request for pre-sale information
Hi, This is not possible currently with the theme. The theme only comes with basic course custom post type but it doesn’t have a system to enroll in a course as for now.
Let me know if you need further information
Regards,
Hello i need your help… How can change the slug in the URL for CPT. Example: mydomain.com/course/plans_for_all I want change mydomain.com/cursos/plans_for_all thanks
Hi, Please submit a ticket at – https://support.bytecode.com.bd
Hi, none of your demos is loading? Getting either a 404 of Index of / page
Hello yes our servers demo got delete.we are fixing it. But you can check out our html version to get the idea. and if you purchase you can import demo and load the images directly and should be fine
I would like express my satisfaction for your super great support!
Glad to know that Please do leave us a five star feedback on the item
Thanks
Thank you! I really liked your work. Personally, I used to https://writingcheap.com/college-paper-writing-service.html. But your development for school, high school and college is much brighter in design. With plug-ins Visual Composer and Revolution it is much more convenient to work.
Thanks! Please share it with your friends!
Okey!
Also do leave us a 5 star feedback if you loved our item or our support
Hi! I would like to know if I can change the base color from brown to blue. Thanks.
I would like to know also with this template is compatible with WPML plugin. Thanks.
Hi, you can change the base color via custom CSS. And no we didn’t do compatibility check with WPML
Sir,
I purchased this theme and when i tried to do customised then everywhere i found Learn care SLUG Name in Links… I am not able to customize the link and i want to remove “LearnCare” SLUG all the links, Kindly provide me the solution otherwise refund my money.
Example URL: http://www.digitalwebnets.com/learncare_courses/creative-web-design/
We want : http://www.digitalwebnets.com/courses/creative-web-design/
I hope u understand my concern
waiting for the positive response
Sorry! to hear about your problem, we got your support ticket, our technical department will reply you soon. Our ticket URL: http://support.bytecode.com.bd/
It’s really an AWESOME theme! I’ll do recommend it to my customers! Design is perfect and affordable price! You are the best! Wish you good sales with this theme!
Thank you
