Discussion on FastEx | Logistics WordPress Theme

Discussion on FastEx | Logistics WordPress Theme

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70 comments found.

Hey i want to buy this theme but im confused that in order to have the exact look of the templates do we have to buy any other plugins? as its saying that its slider is built with slider revolution

Hi,

You do not need to buy any other plugins, the necessary plugins are included in the theme.

Thanks & Regards,

ThimPress – Customer Service

My comany name does not show after installing

Hi,

Please go to the Fastex forum: https://thimpress.com/forums/forum/fastex and create your ticket. Our support team will check then fix that for you. 

Thanks & Regards,

ThimPress – Customer Service

I have purchased your theme 3 days back, please let me know the steps to edit themgallery images. Because every time it comes with default images. In your document also no steps mentioned.

Hi,

Please go to the Fastex forum: https://thimpress.com/forums/forum/fastex and create your ticket. Our support team will check then guide you.

Thanks & Regards,

ThimPress – Customer Service

there is no option to create a ticket. Please send the steps to edit themgallery default images. Its urgent.

Hi,

Please read this article: https://thimpress.com/how-to-get-help-from-the-thimpress-support You need to create an account on the Thimpress site then visit the forum to create a ticket: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress

Thanks & Regards,

ThimPress – Customer Service

Hi I’m not able to change header image on pages like About us or Contact Us can you please check this

Hi,

Please go to the Fastex forum: https://thimpress.com/forums/forum/fastex and create your ticket. Our support team will check then fix that for you. 

Thanks & Regards,

ThimPress – Customer Service

These are the issue im facing 

A. you cant edit the home page, after editing it, it doesnt save sometimes it shows error 404

B.if you try to change the “widget footer left logo”, when change, it refuse to save (Looks like something’s gone wrong. Wait a couple seconds, and then try again.)

C. logo when change, it refuse to save (Looks like something’s gone wrong. Wait a couple seconds, and then try again.)

D. No home page slider  . oops.. slider with alias home copy not found

i think your themes have compatibility issue with these WP version and i asked you before purchasing it, if you cant solve this problem kindly refund me or give me another themes, my client is on my neck   

Hi Danielsoludo,

Please create a ticket on this forum: https://thimpress.com/forums/forum/fastex Our team will check and fix it for you. With all the technical issues, you need to create a support ticket on the ThimPress forum. We do not support technical issues via the ThemeForest comment section, social networks, communities or email.

Thanks & Regards,

ThimPress – Customer Service

now i understand, can i use it for multiply domain or only one domain?

regular license just use for one domain

i have posted in the forum but no reply, i have a serious problem,

This is the error im getting after installation on the home page

There has been a critical error on this website.

Hi Danielsoludo,

Your ticket was created at midnight so now, we will check for you. We have a time zone +7. We are so sorry about that.

Thanks & Regards,

ThimPress – Customer Service

okay i will purchase it then, if i have any difficulties, i will inform you

i have puchase the item now after paying $31 but im seeing install for $50. i dont understand, do i need to pay another $50 just to install?

No, you don’t need to pay more, affter purchased complete, download folder theme in your dowload folder -> upload and install to your hosting.

We have a forum to you can create a ticket if have another issue: https://thimpress.com/forums/forum/fastex

can i still purchase this themes? seems is long since the last update

Hi,

1. We don’t use WPCargo Track & Trace By WPTaskForce plugin before so we are not sure our theme can compatible with that. 2. Our theme compatible with Loco Translate plugin

Thanks & Regards,

ThimPress – Customer Service

can you please try to install it and get back to me? it could work, i dont just want to purchase the theme without being sure of the compatibility. All the free themes that i have used, they are compatible with it. i would have tested it myself but your themes dont have free version for me to download and check

We checked and install WPCargo Track & Trace plugin on our demo, it can work normally, we don’t find have a conflict between theme and plugin.

Any plan to update the plugins WPBakery Visual Composer to 6.6, still have version 6.3.0 :(

Let remove the WPBakery Visual Composer plugin then you can see notice install version 6.6, click install again you will receiver the latest version

if you have no plan to update the plugins WPBakery Visual Composer to 6.4.1 or Slider Revolution, at least, delete the theme from themeforest

Any update to Revolution Slider ?

Hi Mayela,

There is no update of Revolution Slider plugin!

Sincerely

hi Why there is no update since 4 Years ?

Thanks

Hi mzeid,

We haven’t had any plans to update this theme.

Sincerely

Hi there,

Could you kindly let me know the following:

a) Does this theme provide the ability to track items ( or support a plugin that does) – does it require compatibility with any particular software? b) Does this theme provide the ability to get an instant quote/quote calculator? ( I am not looking for a form that sends to an email, but an actual calculator) c) Is it possible to access the documentation for this, so I can see how easy it is to install? d) Does this theme come with video tutorials? e) I am planning to install this theme over the weekend and over the coming week – which days will you be closing over the next week, in the event that I find an issue that needs technical support?

Thanks and Kind Regards

Ozzy

Hi ozzy00200,

a, I don’t get your mind, can you say more clearly about it?

b, Now we don’t have this feature.

c, You can check the document in http://docs.thimpress.com/fastex/.

d, Can you give me the URL of the page which the issue occurred?

Email Me Forum Follow Like

Are you going to update the Visual Composer version from 4.12 to 5.0.1 ?

Hello mayela

There were some unexpected issues so that we’re delayed in updating the theme. We’ll try to update the theme this week. So sorry for this inconvenience.

Regards

Thoa Kim

for some reason, in mobile the menu does not show

Hi mayela,

Can you send an email to hadt@thimpress.com with the subject ‘mayela – fastex support”? I will help you check it.

Email Me Forum Follow Like

Hello, The Visual composer doesn’t work in my website with the last update of Fastex.

What is the solution ?

Thanks

Hello,

Thanks for your reply.

i have the purchase code but il don’t know the process to submit at your technical team.

Thanks

Hello

First, you need to register your user on our site https://thimpress.com/wp-login.php?action=register.

Then, visit Fastex support forum https://thimpress.com/forums/forum/fastex/ and post a ticket.

Please try. If you have troubles in the posting topic, please send an email via dong@foobla.com, we’ll help you.

Regards

Thoa Kim

Thanks

Hello. I tried to enter /shop but it redirects me to the front page. Does this theme support paid orders?

Hello hakabe

Please just go to the support forum https://thimpress.com/forums/forum/fastex/ and we’ll check your site.

Regards

How do I change the header width?

Hello testcreative

There is no option to change header width but please just go to the support forum https://thimpress.com/forums/forum/fastex/ and ask for help. Our technical developers maybe find out a solution for you.

Regards

Thoa Kim

Thoa,

Support forum is absolutely useless, I just want to submit a ticket so one of your developers can help. How do I make my header as wide as this site?

http://www.esf2017.org

Thanks,

Test Creative

Hello, please just go to the support forum and our technical team will check and try to help you out.

Regards

Thoa Kim

Hi
i need to how i can make the 3 thim box on top the slide revolution what is the css method used for that


thanks

Hi,

Please create topic at https://thimpress.com/forums/forum/fastex/ or contact me via email hien@foobla.com for more support.

Regards,

Hien Phan.

I have exactly the same problem as the Mayela and the other people on this post where the sticky logo gets repeated on scroll. Please let me know of the fix.

Hello Kmawani

If you need the assistance, please post a topic on our support forum https://thimpress.com/forums/forum/fastex/. We’re willing to help.

Regards

Thoa Kim

Any plans to update WPBakery Visual Composer Version 4.12.1 to Version 5.0.1 ?

Hello mayela

You can go to the support forum then ask for the latest version of WPBakery Visual Composer and we’ll send you. We’ll also update theme soon, of course.

Regards

Thoa Kim

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