Discussion on Maple - Responsive WordPress Blog Theme

Discussion on Maple - Responsive WordPress Blog Theme

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111 comments found.

Hello. I like your template very much! But the Instagram widget doesn’t work anymore. can you fix it

www.snake20x.de

New API is generated and inserted!

Hi,

Welcome back!

To effectively assist you with your inquiry, please contact our support team here:

https://themeforest.net/item/maple-responsive-wordpress-blog-theme/12843046/support

Regards,

Hi, i have a question, its possible to move header (like 20px) to insert text or something? (its to make a flash info text). Thanks so much

Hi,

Welcome back to us.

To effectively assist you with your inquiry, please contact our support team here:

https://themeforest.net/item/maple-responsive-wordpress-blog-theme/12843046

Our support team will gladly assist you.

Regards,

Hi there, Unfortunately we are stuck on theme version 2.2 and no update option is showing up under the Envato Market app. I tried manually updating the theme using the FTP method. This resulted in a catastrophic failure – the header was gone, the footer was gone and the theme options menu item in the backend disappeared.

Could you please let me know what I can do to get the blog up to the latest version?

Note: I have done NO customisation outside click within the Theme Options area.

Thanks

Hi,

To effectively assist you with your inquiry, please contact our support team here:

 https://themeforest.net/item/maple-responsive-wordpress-blog-theme/12843046/support 

Our support team will gladly assist and help you to solve issues.

Regards,

My Instagram feed is no longer showing images even though the widget has the code and fields filled out in there. Please could you advise?

Hi,

To effectively assist you with your inquiry, please contact our support team here:

https://themeforest.net/item/maple-responsive-wordpress-blog-theme/12843046/support

Our support team will gladly assist and help you to solve issues.

Regards,

Hi, Maple theme is causing a critical error in my website. If I deactivate it, everything is fine. I´ve read it could be due outdated code in the theme. I know my support has expired, but I don´t know if getting support would fix my problem. I´ve been troubleshooting for 14 days and still can´t understand what´s happening, the only thing I know is that all goes well when I deactivate Maple theme. But I don´t want to use another theme, I like how my site looks with this one :(

Hi,

Welcome back!

Yes, of course, we will do our best to assist you. Please contact our support team here:

https://themeforest.net/item/maple-responsive-wordpress-blog-theme/12843046/support

Regards,

Thank you!

Instagram token isn’t working anymore! Getting an error message:

“{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): public_content”}”

Please advise on how to fix this.

Also the ads widget has stopped showing up in the sidebar. Two big issues!

Hi,

Please contact me via the support URL. So I can check and help you.

Regards,

Hi there, how do I change the hover colour? I’ve had this theme for a while and I’m sure this used to be an option? Now I can’t seem to find it anywhere.

I want to change the hover colour for everything that hovers. I messed around with the CSS last night and managed to change it for the blog posts only, but I need everything thats orange changing to blue.

Thank you :)

Hi,

Please contact me via the support URL, so I will check to help you

Regards,

My support has ended. Can you please tell me if there is a generic way to change the hover colour and how?

Thanks :)

Please navigate to Theme Options > Color Options > Global color

Hi, i need the version n. 4.3 because with the versione 5.0 i can’t do the modify at the theme. Where i can download this version?

thanks

Hi,

Your support has expired, Please renew your support and send me your site login and FTP login details, I will check the issue for you.

Regards,

i have a problem and i can’t pay for the renew support, where i can download the oldest version?

Hi,

Okay, please contact me via the support URL, I will send the package for you.

Regards,

Hi, just a question, I´ve read you recommend uploading 800×600 px sized images for Featured Images, but wordpress has biggest images set as 1024×1024. Since I don´t want to slow down my site, (I want to scale images less as possible) should I upload images as 800×600 or 1024? Should I change 1024×1024 to 800×600 in Wordpress? Thank you!

Hi,

The minimum image size is 800×600 or bigger. so you can update the size you would like. WordPress will crop the image for each layout so don’t worry about this.

BTW, Your support has expired. Please extend it.

Regards,

Hi! I usually write very long posts and someone recommended me to split the content in more than one page. I mean, one post with a button saying “read more in next page” or something like that. I´ve tried the code <!––nextpage––> in the post body but it doesn´t work. Should I install a plugin? By the way I love this theme :)

Disregard this, I guess I´ve copypasted the wrong “” This is the code that worked <!-nextpage—> that way you get a long post split into pages (not messing with actual Pages and Categories) just posting it in case it´s useful for another newbie in Wordpress like me!

Hi, Great, Glad to figure it out.

BTW, your support has expired, please consider extending it.

Regards,

Before I purchase this theme, I wanted to know if it is light weight? I know Bootstrap themes tend to be on the ‘heavy’ side, especially on Shared Hosting, such as what I am on. Will this theme be too heavy over time as more content/posts/comments get added to the site?

I have replied you via the email. Please check!

Thanks for the really fast and great support on this!

Thank you for your kind feedback! Much appreciated.

Hi, I thinking to buy this theme but I´m in doubt about something and I was wondering if you might help me. In the home page there is a carousel-slider, I would like to know if I could play gifs in it. Thank you very much

Hi,

Thank you for interesting in this theme.

Yes, the theme support gif but you must upload image gif has the same height. If you purchasing the theme, I will be pleased to help you improve for you can upload any gif.

Sincerely,

Tinycme button at post editing screen are just disappeared when I activate the theme. Also text color is white within the editor area. Can you please help ?!

Hi,

Thank you for purchasing this theme.

Please send me your site login details via the support URL, I will check the issue for you. https://themeforest.net/item/maple-responsive-wordpress-blog-theme/12843046/support

Sincerely,

I’ve send the details. Thanks

Hi,

Yes, got it. I am checking for you and inform you via Email soon.

sincerely,

this theme isn’t compatible with WordPress 4.9.6. I have the problem with the publications of articles. How can I solve this problem? Articles are not recognized by google

Hi,

The theme working well with the latest WordPress version.

The theme only supports basic schema markup. If you want to improve the SEO rank, Please consider using 3rd plugins ie SEO Yoast, All in One SEO Pack.

Please feel free to contact me via the support URL if you have any further questions.

BTW, your support was expired. please consider extending it soon.

Sincerely,

Could you update this theme to be compatible with WordPress 4.9.x ? Various areas like the add new post page in the admin are acting funny

Hi,

Please explain more your issue via the support URL and send me your site login details, I will check for you.

sincerely,

Hi there, can you please tell me where to deactivate the webfontloader function? Is there any other script that loads google fonts? Thank you!

Hi,

Google font has been loaded via Redux framework plugin.

If you are a developer, You can refer them folder > includes > admin > tn_redux.php file, At the line 191

Sincerely,

Thank you!

This is a great theme but I’m having issues with the Twitter feed. I have installed the WP to Twitter plug in, set up the API keys etc, done the test which says its successful but my tweets aren’t showing on the home page side widget for some reason. Could you advise please?

Hi,

Thank you for purchasing this theme.

Please send me your site login details and API keys via the support URL, I will check this issue for you.

Sincerely,

Thanks – I have sent you an email witht he details if you could take a look please

Chrome won’t let me download my theme, as it is ‘dangerous’ and might be malware. What do I do?

​Hi,

Thank you for purchasing this theme.

Cannot you download the package from Themeforest?

Please try to login to your ThemeForest account and Navigate to this link below: https://themeforest.net/downloads

Select the download button and then select “all files and documentation” to download the package.

After then, Please kindly update me the results.

Sincerely,

Are there plans to support WordPress 4.9.x ?

Hi,

Yes My team is still keeping this theme up to date and at the moment, It is compatible with the WordPress latest version.

If you have any further questions or issue, Please feel free to contact me via the support tab.

Sincerely,

Hello! I´ve contacted the autor several times by email but the answer wasn´t satisfaying. The problem that we have it´s that we can´t see theFacebook followers on the social counter footer. We´ve already downloaded the update and it´s still the same. I need to lauch the web, and the 6 months support are running. I need an inmediate solution.

Hi,

Sorry for this inconvenience.

Please send me your site login credentials and FTP login credentials via support tab. I will check to solve for you immediately.

Sincerely,

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