29 comments found.
Hello,
I installed your theme and when I activate Slider Revolution or WpBakery it completely crashes the website and I have to deactivate the plugins via the DB to be able to access the site again.
Can you help me resolve this issue please?
Thanks in advance
Hi,
If you have any issues, contact us on support forum https://paul.ticksy.com/ We’ll check.
Regards,
good job my friend
Hello,
I purchased the theme yesterday. I’m doing the general configuration today but there is no way to select a page for the blog. Look like that is missing?
Thank you
Hello, for support and requests, please use https://paul.ticksy.com/
Thank you!
Hi, I am using the Theme Mario, which I am very happy with. But there is a problem on the Contact Form. I don’t know how to activate the “Submit” Button so that people can send me their Contact form to my e-mail.
I have the feeling that I do not get a concise support from Support-Team. So if anybody had the same problem, I would be very happy to have an answer. I am not a coder, so for me is more difficult to do that.
I think that it the Website has the functionality of a Contact Form, it should be easier to activate it.
I need to finish the project asap and the only thing that is missing is activating that Button.
The website is: www.maikron-solutions.com.br
Thanks for the help
Hi I have a question about the Contact template. How do I link the e-mail so people can send it. And also how do I link the CTA Button to send the contact-claim to an e-mail?
I am using WPBakery for that and there is no option to link CTA and e-mail.
Hi, you can try use CF7 plugin
Well these plugin seems like it creates a new code and front end. I want to use the one that the theme offers. I just would like to activate links to the corresponding e-mails.
try in Customize -> email put you email
Could you be more precise?
I need to activate:
- E-mails links. - Send Button that send the Contact-Sheet to my e-mail.
I am unsing the PlugIn WPBakery that you offer for the Theme.
Hi, write to victorkri200@gmail.com
Is there any guidelines for the theme? Thanks for the help
Hi, in all files you can find theme documentation
I have problems installing the theme (www.johanhazenbroek.nl)
http://johanhazenbroek.nl/wp-admin/update.php?action=upload-themeI get an error with no further explanation. My hosting provides support to all themes and I didn’t have problems with my other WP themes.
Hope you can help!
Hi, write to victorkri200@gmail.com I check this
Instead of the theme uploader in Wordpress, I manually placed the theme on the server and it worked 
ok
Hi,
It seems there is a problem (second time it happens) regarding the display of posts and articles in post grids.
May you take a look at our website : lesecorcheurs.com
As to me it is a script conflict, hope you can solve this issue.
Backend : lesecorcheurs.com/wp login : MartinoB Pass : Ophelie110195
Thanks in advance for your support.
Hi, describe in detail what is the problem to victorkri200@gmail.com
Hi,
It seems VC Composer doesn’t work for any un-logged user.
Please visit our website for further assistance : lesecorcheurs.com
Login : MartinoB Pass : OiVd%8IWuuyJQRj5SSdNf3NC
Thanks in advance.
Hi, It’s natural that an unauthorized user can not edit pages
Hi Victorkri, Seems you did not understand my querry.
Post grids and other post-related VC composer stuff is not displaying on frontend : so all the structure of the website does not display and users do not see any VC related content, such as posts excerpts, pictures, media grids and so on.
I did not install any third party display extension, and it seems like a script-driven display bug.
Can you please provide assistance ?
HI, write to victorkri200@gmail.com
Dear Madam or Sir,
in advance thank you for providing such a great theme! Unfortunately I’ve problems with installing the theme. It takes a really long time. Sometimes nothing happens, sometime there will be an error-message displayed.
What kind of reason could it be?
Thank you for helping me! Best regards, Michelle
Hi, mean you have a weak hosting, try to replace it if this not help you write to victorkri200@gmail.com
Hi,
I have problems installing the theme. I tried the ftp way and directly uploading it in Wordpress. An error ‘stylesheet is missing’ occurred as well as it is impossible to upload it to the ftp server.
Do you have any idea how to install the theme now?
Regards, Marjolein
Hi, please read this https://help.market.envato.com/hc/en-us/articles/202821510
Hi, thanks, I already saw it. Still no success…
Hi, Open zip archive and in folder marion you can find style.css http://prntscr.com/gi8gzn then you can install this archive via wp-admin
if this not help you please write to victorkri200@gmail.com and send site access
hi there,
configuring mario,
want to move custom logo upward for a few pixels,
what is the css code?
I am using child theme.
thanks
Hi, please send me to victorkri200@gmail.com site url I help you
Hi, please send me to victorkri200@gmail.com site url I help you
hi, why the map is not working?
Link >>> https://bconnesso.com/atw/contacts/
Hi, please try replace this file \wp-content\themes\mario\assets\style_scripts.php to this via ftp https://drive.google.com/file/d/0BxRoCTVpsF8xeTBtQ2gwMGFhUWc/view?usp=sharing
hi, the map shown but it shows
Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.
I have get my own Google Map API key and replaced the demo API
link > https://bconnesso.com/atw/contacts/
Please advise soonest possible
Hi, go to Customizing -> Map style and insert your google api key http://prntscr.com/fzi0yc
If you have more question please write me to victorkri200@gmail.com
Hi, as mentioned above, I have created my own API and replaced the demo API with my API but still it is not working.
Hi, As you wrote to me, you used a wrong google key
Congratulations!
Amazing Work, Good Luck With Sale 
Hi, 404 page seems to be not responsive for smaller screens such as iphone 5. What should we do about this? Regards, Cemre
Hi, please send me to victorkri200@gmail.com url your 404 page and screenshots
Hi, I can’t upload template to wordpress.
It says: Installing Theme from uploaded file: themeforest-20158425-mario-creative-multipurpose-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
What should I do about this?
clean and professional.. good luck for sales
Will it be possible to make a purchase via ‘Download now’ buttons by the users? In short, we’re wondering if we can sell e-books with this theme or not?
Hi, you can try use this plugin https://wordpress.org/plugins/mybooktable/
Hi there,
I am trying to edit pages via the visual composer, but it is not loading (like shown in the documentation). I have installed the VC plugin that came with the theme (v. 5.1.1). I can’t update it to v.5.2, and not sure if that is the reason I can’t edit the pages via VC. How do I get the VC working for editing the pages?
Thanks, deb
Hi, Pages are successfully edited via VC http://prntscr.com/ftexog for update plugin write me to victorkri200@gmail.com
Congratulations! Nice Work, Good Luck
