dear sir,

Your support time is expired, please extend your support.

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FAQ’s . Official Support . Facebook . Twitter

hi sir,

Could you give us your ticket number?

We checked and not found any your ticket. Please let us know.

Thanks

Hi, I havent created the ticket. Just created now. Here is the ticket details MTT-THEMEFOREST-1LSX5GU8H8

Dear sir,

Please check your ticket to get the answer. If there is any issue, please update into ticket.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

If you bought from other, and the theme is not described, you can make a refund request. Please submit ticket, we will help you if there is any issue.

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FAQ’s . Official Support . Facebook . Twitter

They said I should send my purchase code before I can be refunded. My question now is if i should send it

yes, you should send it!

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FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Please submit ticket with your purchase code, we will check and help you.

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FAQ’s . Official Support . Facebook . Twitter

We will update soon.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Hi, I am still waiting for your reply. Just to remove the style switcher I am waiting for 3 days?

Dear sir,

Please submit ticket for this.

Thanks
FAQ’s . Official Support . Facebook . Twitter

I want to how can I make menus like Mobiles and * ELECTRONICS* in your demo. I check the document but it didn’t mention anything just to activate mega menu. tnx in advance

Dear sir,

Please submit ticket, our technical supporter will check for you.

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FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Could you tell me more clearly about this? Which version you mention,

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear MhendiZ,

To translate: Please go to admin site: Settings-> General and change your language to your language.
After go to folder: wp-content/themes/maxshop/lang, you can see .pot file.
Please open it by POEDIT click Create new translation to create .po file, open .po file to translate.
Woocommerce: Please translate in wp-content\plugins\woocommerce\i18n\languages
Refer here: https://docs.woothemes.com/document/woocommerce-localization/

Thanks.

How can translate this : http://i.hizliresim.com/Nk8vJa.png

i can t find in .po file.

other ” Quick View Product” and “Add to Compare” only this words can t translete.

Dear sir,

Did you update this question to your ticket? Please update it, and we will check and guide you.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear Sir,

Thanks for your questions, here are our answers:

1. Our theme supports multi-languages including Indonesian. However, after installing the Indonesian language package, you will have to translate some places by hand, because this theme only supports, not translate. We will guide you how to do.

2. yes, but you should buy the WPML plugin, it will support both currency and languages. 3. our theme doesn’t have “track order shipping”, you have to add it later. If there are any question, please let me know 4. In WooCommerce, it has shipping zone, you can configure it

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear Sir,

Our theme supports multi vendors plugin, you should buy it and install, if there is any issue, we will help you check. About RTL, please take screenshots to show LTR, and RTL in the theme position. because if you set RTL, it supports all pages RTL, and vice versa.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear Sir,

Our theme supports multi vendors plugin, you should buy it and install, if there is any issue, we will help you check. About RTL, please take screenshots to show LTR, and RTL in the theme position. because if you set RTL, it supports all pages RTL, and vice versa.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

no my friend the banner from the first page. open careful http://imgur.com/a/B4hwv

Dear sir,

You mean: http://prntscr.com/cjqn08 and want to add these categories?

Thanks

they are child categories, you want it to display on your first page? Where? Please submit ticket, we will help you.

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img demo

Dear sir,

Could you give us your ticket number to check?

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FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Please submit ticket, we will guide you after checking all urgent ticket.

Thanks
FAQ’s . Official Support . Facebook . Twitter

How to submit a ticket ??

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FAQ’s . Official Support . Facebook . Twitter

Dear sir,

If the multi-vendors plugin is compatible with the WordPress 4.5.x, our theme will support it. Could you tell me the name of that multi vendors plugin?

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FAQ’s . Official Support . Facebook . Twitter

Dear sir,

We will help you install like our DEMO. If you want that, please submit ticket and we will help you.

Thanks!

Could you please guide me how to submit the ticket ? Thank you

Dear sir,

Please login the http://www.magentech.com/ then go to the submission path: www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

Dear sir,

Please submit ticket and give us admin panel, we will help you check.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

where i must submit ticket

Dear sir,

Thanks!

Dear sir,

This responsive feature is fixed in this theme, you can’t disable it. Only way is that you have to customize it or pay fee for customize.

If there is any question, please let us know.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Sorry for late reply. For your questions, here are answers: 1. yes, 2. no, but you can submit ticket to “Custom work” Department with a small fee. 3. yes, it is compatible with YITH Filter

Please let me know,

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Please check it in the main file. You will see the PSD file. If not, please submit ticket, we will send to you, Remember give us your purchase code in the ticket,

Thanks!
FAQ’s . Official Support . Facebook . Twitter