516 comments found.
hello I saw your theme and is super I want to know if I buy pouriez you settle into your content and replace it with another that is without clear basis to give me it is because I ‘am afraid to delete my asking you if directory you can do.
Dear sir,
Could you explain more clearly to me?
Thanks!
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I want to buy and your template is that it is possible for you to change the old and put your template without deleting my giving. I would pay you quite sure.
Dear sir,
For this requirement, after you buy this theme, you should submit “Custom work” to change as you said with an small extra fee.
Please let us know if you have any question.
Thanks!
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Hi i have a Pre-Sale MAXSHOP Wordpress template question!!.. 1. Do you proivide theme translation for SIMPLIED & TRADITIONAL CHINESE?? I saw that you have RTL shown on your DEMO site.. 2. Can BuddyPress work with your theme? 3. How come ??????????????????????????????????????????????????????????????????????????????????????????????????
????????????? ?
How come after I looked at DEMO2/3 template and clicked on DEMO I , it doesn’t switch back to DEMO I layout + colors??
Dear sir,
This theme support multi-language, but translation, some places you must edit and translate by hand, we will guide you how to do. Moreover this theme support RTL, and it also support social networks, you don’t need install Buddypress. About Demo 2, please check again, all is well now.
If you have any question, please let us know, we will help you.
Thanks!
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Hello! I have a problem. When I deactivated plug Yoast Seo, the page with my product will not work.
Dear sir,
Please submit ticket for this issue, we need check your site to fix it.
Thanks!
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Excuse me for my English. But could you describe in more detail what should I do?
Dear sir,
All you need is that submitting ticket, and give us your wesite information, we will check it.
Thanks:)
Dear magentech, how to manage and control the “Language and currencies” in the top left of the header? I want to delete “Arabic” and “USD”, Only one lang and one currency.
Dear sir,
Please do as the instruction below: Navigate to admin panel: Appearance-> Widget, in Top position, remove text widget: http://prntscr.com/9on44n
If you need further help, please submit ticket.
Thanks!
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If i use W3 Total Cache or Speed Booster Pack Plugins, the website design break.
Dear sir,
For this issue, please submit ticket to get answer from technical support.
Thanks a bunch!
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Can i use some other mouse over product image zoom plugin with the this or is there any other in build zoom with this theme
Dear sir,.
This feature we get it off in recently versions.
For any other question or need help, please update to your ticket, we always reply within 24 hours.
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If i use W3 Total Cache plugin the vertical menu on homepage breaks, can you please check why?
Dear sir,
you install it, and if there is any issue or bug, we will help you fix it.
Thanks!
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Dear sir,
For this issue, please submit ticket, we will solve it right for you.
Thanks!
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If i use W3 Total Cache plugin the vertical menu on homepage breaks, can you please check why?
Dear sir,
Please submit ticket and keep following it, we will assist you right.
Thanks!
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Hi
I’m having some file upload issues, it will not upload the parent file, which is the sw_maxshop_theme_v2.0.2 to my WordPress site, please help, I paid you guys good money for this theme, I little support would be appreciated
Dear sir,
I see your ticket in our system, please let us know your issue more clearly in the ticket, please check it.
Thanks!
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sure, I purchased and downloaded the Maxshop theme, as I would do any either theme, tired to upload it though my WordPress account and it would not load and states failure notice, I’ve tried multiple times though many of my wordpress domain/websites accounts,
can you guys please help me out.
Dear Brush,
Please check your ticket and give us your admin account to check your site.
Thanks a bunch!
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Hi
I had to create a new magneto account to actually be able to access a ticket, which I have an open ticket on the newer account
can you please transfer this issue to that account’
user name Brush711
Dear Brush,
We had replied to your ticket. Please check it. All works normally,
Thanks!
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I want to use this this theme a business theme with no cart. Is it possible to remove the shopping cart icon? Or does that need to stay? Plus the search feature is for products only, is there a way to change this to searching posts & pages instead of products?
Also can this theme be in a boxed layout instead of a wide footer and top header?
Dear sir,
For your questions, this theme can be used with no cart, we will help you to remove it, and keep only search.. And the theme can be in a boxed layout instead of a wide footer and top header as you want.
Please let me know if you need further information.
Thanks!
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when i checkout my woo-commerce then show 404 not found page how can i fixed it?
Dear sir,
For this issue, please submit ticket to get support from us,
Thank you!
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Hello
I am sorry to say this is really poor support and half Information, I tried to make my website like the demo, but was not been able to do it without installing the demo content, The problem with demo content is it fill up my website with lot of unnecessary content which is not good for a live site.
I installed wordpress and theme on my own and opened a ticket to correct few things on the site whic his not working the way in demo even though the setting are same as demo. but what I got in reply is shocking
I have been asked to purchase a installation package to correct those settings.
If you cant correct few minor settings then what is the support is all about?
I have seen one reply of your in this page where someone asked whether you will help in installing the site like demo and you replied yes , is this the way to help?
In my site, even the product image is not loading which is basic for an ecommerce website.
Dear sir,
Could you give me your ticket number to check it again. I think there is a misunderstand here. Please do it asap.
Thanks!
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Hi
Can you tell me why i see this massage ?
Parse error: syntax error, unexpected ‘endif’ (T_ENDIF) in /home/msirty90/public_html/madeinvape.com/wp-content/themes/sw_maxshop/widgets/ya_relate_product/slide.php on line 1
also i try many time to login magentech.com but every time error
Dear sir,
Please submit ticket for this issue, we will check it right.
Thanks!
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I cant login to magentech.com?!!
why i don not have (Banner-above content-Content)on my widgets?
Dear Ehsansindi,
Please submit ticket to get answer.
Thanks!
you do not understand? You just want to write open or submit ticket?!!
I submit ticket but I can not login to magentech.com .Did you understand?
What is this poor support!!
Dear Ehsansindi,
We control many customers, and also want to control all your problems as well. Everything should be organized in the system, and it’s the reason why we need you submit ticket and update your issues to it.
Please tell me your email and username on Magentech, we will check it and help you can login.
Thanks so much!
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user :ehsansindi Email:talentbus.hr@gmail.com
Dear sir,
Please check your email. We sent to you the account information.
Let me know right if you need help.
Thanks so much!
your sit not ready to support us! again i cant login ?
site*
I am still waiting
Dear sir,
After i sent email to you, i check all is okay to your account and password. You say that you couldn’t login our site. Please give us your account and password again. You changed password, i can’t check it.
Thanks!
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I receive email but I cant rest password
massage Your password reset confirmation failed because the token was invalid..
DEar sir,
Please check your email. I send all information for you, i also login and access by your account normally.
Thanks
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I didn’t receive email
Dear sir,
I sent to email: talentbus.hr@gmail.com
Please check it in spam.
Thanks!
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Hi, in the product category show 8 products by default, How can I modify the quantity of products to show? (for example 20 products)
Dear sir,
For this issue, please submit ticket, we will check and solve for you.
Thanks!
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hi pre sale.
can we add the transfer payment method?
as a sort of pre-orders.. Customers send money to my bank card. I’ll send him after product.
And the customer could choose the first option. Paypal or bank transfer. ?
Dear sir,
These payment method are available on this theme.
Thanks!
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I am very interested in purchasing this theme but have some questions before hand. First of all, will you assist in installation? Does anything else need to be installed besidse wordpress? I plan on making this a learn as you go type of project and am comfortable with internet services but no means an expert. I have wordpress and have worked with themes in a limited setting but what do you recommend I learn in addition to wordpress? Anything specific to ecommerce?
Dear sir,
We will help you install this theme like our DEMO site. This theme also have other versions in Magento, prestashop.
Please let me know if you need futher information.
Thanks!
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The support I getting is not up to the mark. The way the theme looks in the demo is no where near to it when you install it.
And you have to run after their support to get answers and the get the bugs resolved.
It has been 2 weeks and unable to get the theme running smoothly.
Satisfactory support
Code MTT-0000005361
Priority high
Assigned To MT Thu Thuy
You guys are not replying even!!!! PLease solve my ticket asap. It has been over a week with my concern & theme issues!!!!
Dear k_htechnology,
Because you had customized some places in this theme, so before updating to new version, you should backup data, then paste it to the theme after updating. Please open your tickets to get answer right. Our supporter replied to you.
Thanks!
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I have another question, Where can I find Home 1, home 2, home 3, etc
Dear sir,
Please navigate to Admin panel >> Pages >> Homepage 1 (Or Homepage 2,3)
Thanks!
Sorry, but I can’t find these templates. Do you mean, Dashboard/ Pages / All pages / Home 1… etc? I can’t set the page in Settings / Reading because I can’t find nothing of pages
I imported the demo data (Appearance / Import Demo Data) and now I found de Home Pages in the page section and I set Home 1 like Home index in Settings / Reading, but how I Can customize?
Dear sir,
Please submit ticket to technical our supporter help you how to do.
Thanks!
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Good Day I purchased this theme but How can I do a index like the demo? I tried with the visual composer but I can’t! Could you help me to do a similar home index? Thank you so much!
Dear sir,
Did you import data? You need import data before setting a page as homepage ( it will show data in page). Guide: Navigate to Admin panel =>>Settings =>> Reading http://prntscr.com/9dx317 Set the page you want it be homepage.
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Thanks!
The theme has a huge amount of bugs and errors, I have opened the ticket. Please resolve the issues asap. thanks.
Dear sir,
Could you give me your ticket number? We will check and solve for you.
Thanks!