48 comments found.
Hello. Which editor is used to edit the theme? Thanks
Hi,
This theme use WPBakery plugin to edit.
Thanks & Regards,
ThimPress – Customer Service
Excellent! Perhaps it would be interesting to add this information in the description of the theme, as this helps to sell. Thanks
Ok, we will change it soon.
Hi! I want to edit the sticky menu. But I can’t find where to go anywhere. Please help.
After scrolling down the sticky menu, I just want to see the menu bar. I don’t want to see the logo and contact information
Thank you in advance for your answer.
my page: www.ddacs.hu
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Mega Builder forum: https://thimpress.com/forums/forum/mega-builder/ and create your topic. We will check your issue.
Sincerely
Hello, can I not edit or edit the interface of the site?
Yes, you can edit it normally, We are on TET holiday for the Lunar new year 2021, during this period from 10/02/2021 to 16/02/2021 the support will be delayed and it can take us up to 3 – 5 days to answer your tickets. We apologize for the delay and thank you for your patience.
I cannot edit the interface
I ask our team check for you now, please follow your ticket on our support system
Hi I cannot log in to the site: https://thimpress.com/ He tells me that my account does not exist. What is the problem?
I’m not sure why can’t see the you account, you can create a account then create a ticket to our developer check for you. We can’t support via comment on ThemeForest
I checked and doesn’t have any account use the email above. Please register again
Why was my account deleted, knowing that I am a subscriber to the site and have 2 purchased themes
I have a previous account with this e-mail with the name (yahyaeng) and activated. I have several inquiries in the forum and they are answered and this is a picture of the email proving that (https://suar.me/QAQ7o) today appears to me. You do not have an account and an account was registered with the same old information. Why was my account removed from the site, knowing that I am active Is this the affiliate ?
Sorry, maybe our system have error, we recover all your ticket before. You can see it in the tab topic assigned
You can switch and active your theme to the default theme of WordPress to check, I think it the default style of WordPress when a change to Arabic, if change theme and your issue resolved, please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then fix your issue when activating our theme.
Hi Does it support Arabic language?
Yes, it supports the Arabic language
Hello, We would like to inform you that the Support account renewal has been paid, and would much likely appreciate it you could activate the Visual Composer plugin for us. Thank you.
Thank you for your replay.
But it is still doesn’t work, when I try to edit the page with WPBakery Page Builder FrontEnd side the content is does not show thus I am unable to edit anything.
Also from the WordPress dashboard, when trying to Edit from BackEnd any page, the content show as short codes instead of blocks.
please create new a ticket at the forum https://thimpress.com/forums/forum/mega-builder/ for support better than. Our support team will check then fix that for you.
Hello, I sent you an email about some problem that comes by orginal copy of theme but nobody answer me, could you please check my email?
Hi kenatem121,
We haven’t received email from you. Please send us an email again to support@thimpress.com.
Sincerely
I have sent “Mr Dam” email and now i sent support@ thanks.
Hi kenatem121,
We’re checking it.
10 days passed already, will you guys check my email?
Hi kenatem121,
We have replied to your mail. Please check it out.
could you send me again? becuase i dont see any email that received
Hi kenatem121,
Please let me know your email. I’ll check it again.
Hi kenatem121,
We didn’t get any mail from you. Please let me know your email, we’ll check it out.
can someone help me in forum? I wrote but nobody answer me
Hi kenatem121,
I replied your topic. Please check it.
Hello, I can not create topic because of my support is expired. That is why i am writing here.
I just realized that this template has serious issue about structural data and affect google indexing. google search console says “position” item is missing in breadcrumb. Means your theme is not optimized well about structural data,
you can test your demo page.
https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fconstruction.thimpress.com%2Fproject-3-columns%2FCould you fix it by implementing this “position” element in breadcrumb and send me updated file?
This is huge proble on the google and google console says it will effect your indexing so it does.
Hi kenatem121,
With this case, pleasee send me an email to hadt@thimpress.com with the subject “kenatem121 – Megabuilder Support” so we can help you check it.
I sent it thanks.
This theme has not been updated. Seems to be longer supported. No replies from developers ThimPress.
Hi pxdvadesigns,
We haven’t received your support request. Please send an email to hadt@thimpress.com to give us know your issue. We will help you check it.
Besides, Your support is expired. Please consider to renew it.
Editing projects uses a very basic composer in this theme, if I need to add an image that has the standard WP option to click to enlarge it needs to be coded using tags and image ID’s like [vc_single_image image=”7142” img_size=”full”]
This is the worst nightmare to hand over to a client!!! do you have a solution? is there a plugin that can be used?
This is really bad if not and truly I would not buy the theme if I thought this is how clients will edit projects…like the theme other than that, hope you have a simple fix for this now?
Also, I have posted here before no answer for over 3 days, hope to get a reply, I paid for the theme.
anyone gets reply here from the theme developers?
I have installed theme and demo but projects are not showing and ess grid is empty, looked for the ess demo file it was not included with the theme zip is there a way to download this file to get the ess grid for the projects?
no reply for 3 days but I solved this one.
Will the bilingual theme work? for example in Hebrew and English at the same time. Enough free version of polylang? Thank you.
Will the bilingual theme work?
Will the bilingual theme work? for example in Hebrew and English at the same time.
Been a long time between drinks, any updates coming?
Hi nextcentury,
We’re going to update the theme this week.
Regards,
Thoa Kim
Hello,
I would like to change th URL for my projects section, How can I do that please ?
Regards, Marvin.
Hi ascenseursonline,
May I have you visit our support forum and create a topic so we can assist you? https://thimpress.com/forums/forum/mega-builder/
Regards,
Thoa Kim
Hi. Does the theme support the RTL language?
Hi,
Thank you for your concern. Mega Builder supports RTL http://prntscr.com/kz82qo.
Regards,
Hien Phan.
Hi.
I just extended the support license for 6 months more but still I cannot send us a message. My license code remains expired on your website.
I have a couple issues with your theme so I need help, that’s because I extended license.
Can you see what’s happening?
Hi Ecrea,
Sorry for this inconvenience. Now you can visit MegaBuilder forum and create topics. Try again please https://thimpress.com/forums/forum/mega-builder/
Regards,
Thoa Kim
This is an interesting job!!! Good luck and many many sales! 
Any updates coming? Nothing since Feb?
i use the blue demo and there is in the main menu Get a quote,, and i want to remove it so how can i ?
Hi,
I replied to you 3 days ago in forum https://thimpress.com/forums/topic/get-a-quote/. Please go to appearance > widgets > menu right widget area > click “open layout builder” then edit text https://prnt.sc/k5ynw3.
Regards,
Hien Phan.
No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilos style.css. please i need help…
please i need help to install my theme
Hi,
Please create topic at forum https://thimpress.com/forums/forum/mega-builder/ in order that we can help you check.
Regards,
Hien Phan.
