25 comments found.
Hello I just installed your theme but it’s not with the latest versons of woocommerce and PHP and also wordpress. I was asking if you have a recent update on your theme to suggest to me … Thank you
Hello, I would like to know how much costs support for Customizations and installations? Thanks
Please submit your request on our ticket system. We can not find your ticket. Please give us a ticket link from http://support.lunartheme.com Thanks,
Hello, I would like to know how much costs support for Customizations and installations? Thanks
Please submit your request on our ticket system. We can not find your ticket. Please give us a ticket link from http://support.lunartheme.com Thanks,
It gets injected every other day, and mercy/functions.php is always the source.
We will fix this soon, please submit a ticket to http://support.lunartheme.com Thanks,
Hi. Where I can modify the social media share buttons on product? I want to remove some buttons. Can you help, pls?
We do not got this function, please submit a ticket to http://support.lunartheme.com Thanks,
What do you mean?
Hi, we just bough the theme but we could not make it work properly, we already bought another theme simpler and easier to implement. Could you give us a refund? Thanks Ruben
please submit a ticket to http://support.lunartheme.com Thanks,
Hey. I still haven’t resolved the issue with the product gallery. When can you help?
Have you submit a ticket http://support.lunartheme.com ? If not please submit, If yes please give us ticket link Thanks
Hi,
The shopping page has an issue with display. I have updated the theme but the issue has not been solved. Please see link below:
http://www.wrappedbysarah.com/shopThanks, Sarah
Dear, Please submit a ticket to http://support.lunartheme.com that our tech can check. Thanks,
Hello, very interested in youre theme. Just a few questions and feeback! Homescreen on live version doesnt load correctly on smartphone (android) and do you got a demo install including all pages? Because shop page and several other pages show 404 error so iam wondering if the same will occur on the demo version
Please paste ticket link here if you have submit ticket to http://support.lunartheme.com, if not please submit
I have bought Mercy theme but is not uploading the content correctly. I have tried to install automatically and manual but I got same missing contents. Pleas help!!!
More than that, you are saying that we have 6 months support?! I have opened a support ticket but did not receive any reply. At least an automatically reply…
If you have submit ticket please paste the link here I wiil let my engineer check it
How do I remove POPULAR PRODUCTS written behind the featured images on home page, and why are they not responsive to mobile screens.?
Dear, Please submit a ticket to http://support.lunartheme.com, if yes, please paste ticket link here Thanks,
I’m having trouble installing the demo content. It fails to upload a good portion. How do I go about fixing this issue?
Dear, Our server is maintainance then One click demo function can not use, we are fixing it now. We have done refund for you. Thanks,
Hye ! Is it ready for translation (.pot) ? In the shop, when 4 columns is used, is it possible to have the filters of the sidebar ? For exemple on the top of the page, like “sort by”, with a ” appear/desappear” effect ? Thks for answers.
Dear, Yes It does. We only support for the customer who buying from Themeforest, please submit a ticket http://support.lunartheme.com and post a ticket with your purchase code (if have). Thanks,
Hi, Where can i change mercy-video-banner (in editor i only can change the YT link but not the main photo)?
Dear, Please submit a ticket to http://support.lunartheme.com Our technician will guide you step by step. Thanks,
I’m having this warning. I can’t figure it out. It’s under the product page under the add to cart button.
Warning: call_user_func() expects parameter 1 to be a valid callback, no array or string given in /home/otolos5/public_html/wp-content/themes/mercy/woocommerce/single-product/tabs/tabs.php on line 54
Have you submitted a ticket to http://support.lunartheme.com ?Please give us your ticket ID we will take a look at right now. Thanks,
I can’t install the theme because I’m missing a css style sheet? What the heck!! I paid money for this theme?
Please unzip the package first (include license, docs) then install zip file inside. You can submit a ticket to http://support.lunartheme.com thanks,
Hi there, you have a slightly crashed home page at – http://main.lunartheme.com/mercy/home-2/
Thanks, we will check it soon
Nice design, have a good sales! Congratulations.
Thanks mate
Congratulations! Good Luck With Sale 
Thank you
Excellent theme, clean and professional. Good luck with the sales 
Thanks GLWS